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Gartner: Automation – The Next Frontier for IT

Ayehu Named a 2016 Gartner Cool Vendor in IT AutomationA great article that originally published by Gartner. Contributor:

 

Managing growth and taking cost out at the same time is a requirement for digital business, but it’s not easy for IT infrastructure and operations (I&O) leaders to achieve. Automation is the answer.

The benefits are compelling – automation improves accountability, efficiency and predictability, while reducing cost, variability and risk. So why aren’t more organizations further down the automation path?

Until now automation has been deterministic, where discrete manual steps or processes were automated to lower costs and improve quality of service. While this approach has provided incremental benefits, it doesn’t handle massive scale or dramatically reduce costs.

Milind Govekar, research vice president at Gartner, said IT organizations need to move from opportunistic to systematic automation of IT processes.

“IT organizations need to move from opportunistic to systematic automation of IT processes.”

“Most current use of automation in IT involves scripting,” said Mr. Govekar. “Scripts are more fragile than agile. What you end up with is disconnected islands of automation, with spaghetti code throughout the organization when what you need is a systematic, enterprise-wide lasagne.”

Scripting also reinforces a “hero culture” in IT. An individual solves a problem by writing configuration scripts or code to automate something, but when the person who wrote the script leaves the company, there is no record of it.

Start by cataloging what you have

Given the continued growth of automation technologies, many organizations don’t know what they already have. First, identify what automation exists within the organization already and rationalize as much as possible.

“The more you standardize the environment before automating it further, the better placed you will be,” said Mr. Govekar. “Don’t automate the mess – get rid of the mess first.”

Next, attack cultural resistance

Automation has implications for skills and job roles. Technical staff may ask, “Am I automating myself out of a job?” The answer is often yes.

“Automation maturity cannot, and will not, happen when the team required to implement automation technologies is resistant or reluctant,” Mr. Govekar said. “You need to incent the desired behavior by rewarding automation efforts and efficiency improvements, and instead of reinforcing the ‘hero’ culture, create a culture of process definition.”

Without leadership and coordination, adoption of automation tools will continue to proliferate throughout the IT organization, including tools with overlapping functions. Institute the roles of an automation manager and an automation architect, who will work with a team to coordinate current and future requirements, tool considerations and implementations.

There is no single automation

Automation in its many incarnations will be a pivotal linchpin in the future data center.

Most IT organizations have a plethora of automation technologies deployed. Gartner predicts that by 2017, 75 percent of enterprises will have more than four diverse automation technologies within their IT management portfolios, up from less than 20 percent in 2014.

As businesses start to implement smart technologies and automation of their own, I&O leaders will have to start looking at automation beyond the traditional opportunistic areas. This means investing in “heuristic” capabilities that capture human learning and then automate it.

Gartner clients can learn more in the report ‘Consider Heuristics the Future of Smart I&O Automation’.

Automation was discussed at the Gartner Infrastructure, Operations & Data Center Summit in Sydney, Australia this week. The Summit will also be held inMexico City, London and Las Vegas. Follow news and updates from these events on Twitter using #GartnerDC.

The topic will also be discussed at the Gartner IT Infrastructure & Operations Management Summit 2016, June 14-15 in Berlin. Follow news and updates from the event on Twitter using #GartnerIOM.

Ayehu Named a 2016 Gartner Cool Vendor in IT Automation. Click here to learn more

Ayehu Named a 2016 Gartner Cool Vendor in IT Automation

Ayehu Named a 2016 Gartner Cool Vendor in IT AutomationAyehu Software Technologies Ltd., leading provider of enterprise-grade IT process and cyber security automation software solutions, today announced that it has been named a 2016 Cool Vendor in IT Automation by Gartner, the world’s leading information technology research and advisory firm.

According to its “Cool Vendors in IT automation, 2016” 1 report, efficiency improvement, risk mitigation and cost reduction are driving IT automation.

“Ayehu Software Technologies’ eyeShare is cool because it is reviving lightweight architecture and simplified workflow design for heterogeneous environments in the IT process automation (ITPA) market,” said Robert J. Naegle, Research Vice President, Gartner.

Ayehu is an IT and security process automation provider that helps organizations deliver superior performance by automating manual, repetitive tasks and orchestrating workflows between critical IT systems. Its flagship solution, eyeShare, is an easily deployed, agentless solution that comes with seamless integrations to nearly all leading ITSM platforms and network monitoring systems including SolarWinds, ServiceNow, BMC, HP, VMware, AWS, Active Directory, IBM, JIRA, Intel, Splunk and IBM.

“We are honored to be named as one of Gartner’s Cool Vendors in IT automation,” said Gabby Nizri, Co-Founder and CEO of Ayehu, Inc.  “We are passionate about providing automation technology that immediately and significantly improves the efficiency and effectiveness of IT and security operations. Our solution is helping IT professionals identify and resolve critical incidents up to 90% faster, minimizing the impact to the business and saving valuable time for IT operations teams.”

Ayehu’s eyeShare features more than 500 workflow activities and more than 125 pre-built workflow templates, and is available as a hosted service, or as an on-premise solution.

Subscribers may access the full “Cool Vendors in IT Automation, 2016” report by Gartner here.

 

About Ayehu

Ayehu provides IT Process Automation solutions for IT and Security professionals to identify and resolve critical incidents and enable rapid containment, eradication and recovery from cyber security breaches.  Ayehu provides customers greater control over IT infrastructure through automation. Ayehu solutions have been deployed by major enterprises worldwide, and currently support thousands of IT processes across the globe.  The company has offices in New York and Tel Aviv, Israel.  For more information, visit www.ayehu.com.

Disclaimer
Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

1 Gartner, Cool Vendors in IT Automation, 2016, Terrence Cosgrove, Colin Fletcher, Robert Naegle, May 2, 2016

 

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Christy Kemp

Dahlia Public Relations

303-898-3390

ckemp@dahliapr.com

Ayehu Software Named in Gartner’s 2016 Market Guide for IT Process Automation

Palo Alto, CA. Tel Aviv, Israel March 10, 2016 – Ayehu Software Technologies Ltd., industry leading developer of enterprise-grade IT process automation software is pleased to announce its inclusion in the latest 2016 Market Guide for IT Process Automation from Gartner, one of the IT realm’s most respected research groups. In this most recent publication, Ayehu’s eyeShare product was listed as a trusted targeted solution tool for IT process automation.

The report entitled Market Guide for IT Process Automation highlights the increasing need for I&O leaders to achieve and maintain a high degree of agility, reliability and auditability. In this regard, the report lists IT process automation (ITPA) as an integral catalyst for achieving these goals. The Market Guide further defines the ITPA market, maps offerings across five product categories and highlights the evolution to service orchestration. Among those listed, Ayehu eyeShare is given a favorable write-up.

Figure 1. ITPA Categorization Chart

 

 

Some of the key takeaways from the guide include Gartner’s recommendations on how to evaluate existing and planned ITPA tools, how to identify automation tool skills and competencies to determine which ITPA tool is best suited for an organization’s specific needs and how to select an ITPA product that has the ability to orchestrate workflow execution across multiple groups, tools and functional requirements.

As part of its extensive research and evaluation of the various automation tools on the market today, Gartner shortlisted several that it believed met the highest standards, both in terms of features and functionality, as well as the ability to seamlessly integrate with and complement existing systems and applications.

The Ayehu’s eyeShare product is described in the guide, in part, as “a stand-alone, agentless ITPA solution that is more broadly focused than others in this segment. It features more than 500 activities with over 125 prebuilt templates for common OOTB and promises broad integration capabilities. The eyeShare product is delivered on-premises and as a service through OEMs and MSPs.

Ayehu’s eyeShare v.4.8 offers a strong set of OOTB content and integrations with field-level monitoring and many IT service management (ITSM) and SIEM tools. Ayehu uses a central integration construct that defines application integration requirements independent of workflow, minimizing the need for connector maintenance at the workflow level. The interface is clean, with a minimalist approach to workflow design.”

“Having been in the IT realm for many years, we are intimately familiar with and have the utmost respect for Gartner as one of the industry’s most highly-regarded authorities,” comments Ayehu’s CEO, Gabby Nizri. “Not only is being included in another publication of theirs truly an honor, but I believe it further demonstrates our ongoing commitment to delivering an ITPA product that is second to none.”

About Gartner

Gartner, Inc. is the world’s leading information technology research and advisory company. They specialize in conducting, compiling and delivering technology-related insight to help IT professionals and business leaders make sound decisions. Gartner is headquartered in Stamford, CT and currently employs 6,600 associates, including more than 1,500 consultants, research analysts and clients in 85 countries. For more information, please visit www.gartner.com.

About Ayehu

Ayehu provides IT Process Automation solutions for IT & Security professionals to identify and resolve critical incidents, simplify complex workflows, and maintain greater control over IT infrastructure through automation. Ayehu solutions have been deployed by major enterprises worldwide, and currently support thousands of IT processes across the globe. The company has offices in New York and Tel Aviv, Israel. For more information please visit www.ayehu.com.



EBOOK: HOW TO MEASURE IT PROCESS AUTOMATION RETURN ON INVESTMENT (ROI)




Ayehu Automation Software Makes Gartner’s List of Security Operations, Analytics and Reporting Solutions

Ayehu Security Incident Response Automation Software Mentioned in Latest Gartner Research ReportAyehu Software Technologies Ltd., leading provider of enterprise-grade IT process automation software solutions is pleased to announce its inclusion in the latest report from respected IT research firm Gartner (#3166239). In this most recent publication, Ayehu was listed as a trusted provider of automation for security operations, analytics and reporting (SOAR) needs.

The 15 page report, entitled Innovation Tech Insight for Security Operations, Analytics and Reporting, examines how SOAR technologies go hand in hand with workflow management and automation. When strategically aligned, these two critical business areas will provide security operations teams with the ability to prioritize and automate much of their day to day activities, as well as collect, compile and report relevant data to enable better business decision making.

Some of the key takeaways of the report include identification of the three primary types of SOAR technology (security incident response, security operations automation and threat/vulnerability management) as well as how SOAR works in conjunction with vulnerability assessment (VA), governance, risk and compliance (GRC), security information and event management (SIEM) and user/entity behavior analytics (UEBA).

Furthermore, the Gartner report sheds light on the fact that few individual SOAR solutions are capable of effectively addressing the entire security operations management (SOM) life cycle. To combat this, the research firm recommends that security operations teams use available technologies to assess risk and vulnerability, prioritize operational activities, automate and enforce response and remediation workflows and more. Among the list of security automation software vendors is Ayehu’s eyeShare product.

“Gartner is certainly one of, if not the most respected authorities in the realm of IT research and reporting,” comments Gabby Nizri, Co-Founder and CEO of Ayehu, Inc. “Once again, we are truly honored to be recognized for our dedication and commitment to the IT automation industry. More importantly, we hope this report will help security operations teams to better arm themselves against the many threats that are out there so they can keep their organizations safe.”

About Gartner

Gartner, Inc. is the world’s leading information technology research and advisory company. They specialize in conducting, compiling and delivering technology-related insight to help IT professionals  and business leaders make sound decisions. Gartner is headquartered in Stamford, CT and currently employs 6,600 associates, including more than 1,500 consultants, research analysts and clients in 85 countries. For more information, please visit www.gartner.com.

About Ayehu

Ayehu provides IT Process Automation solutions for IT & Security professionals to identify and resolve critical incidents, simplify complex workflows, and maintain greater control over IT infrastructure through automation. Ayehu solutions have been deployed by major enterprises worldwide, and currently support thousands of IT processes across the globe. The company has offices in New York and Tel Aviv, Israel. For more information please visit www.ayehu.com





eBook: 5 Reasons You Should Automate Cyber Security Incident Response




Ayehu Security Incident Response Automation Software Mentioned in Latest Gartner Research Report

Ayehu Security Incident Response Automation Software Mentioned in Latest Gartner Research Report

Ayehu Software Technologies Ltd., industry leader in developing and marketing enterprise-grade IT process automation software is pleased to announce its inclusion in another Gartner research report.

In this most recent publication, Ayehu was mentioned as a trusted provider of security incident response automation solutions.

The report, entitled The Five Characteristics of an Intelligence-Driven Security Operations Center, addresses security leaders and provides a comprehensive overview of how intelligence-driven security operation centers (SOCs) will need to use tools, processes and strategies to protect their organizations against modern threats. Among the topics covered, the report delves into key challenges SOCs face today and provides expert recommendations for successful evolution from traditional to intelligence-driven SOC (ISOC).

Throughout the report, a common theme emerges which demonstrates the need for security leaders to go beyond traditional threat-detection methodology and preventative technologies and adopt more advanced and sophisticated policies. The main component of these newer, intelligence-driven SOCs is automation. To that end, Security Incident Response Platforms (SIRPs) and Security Operations Automation Platforms (SOAPs) are mentioned, the latter of which includes Ayehu as an example.

“The driving force behind all the work we do at Ayehu is the desire to help businesses of every size and industry better protect themselves against the ever-increasing threat of cyber-attacks,” comments Co-Founder and CEO of Ayehu, Gabby Nizri. “Our passion, hard work and tireless determination to develop a superior IT Process Automation solution are beginning to pay off. We couldn’t be more pleased to be recognized by Gartner, such a respected authority in the IT realm.”

To learn more about how automation can fortify your cyber security incident response policy and help your SOC develop into a more intelligence-driven model, check out Ayehu’s extensive library of eBooks or download and try the eyeShare product free for 30 days.

About Gartner

Gartner, Inc. is the world’s leading information technology research and advisory company. They specialize in conducting, compiling and delivering technology-related insight to help IT professionals and business leaders make sound decisions. Gartner is headquartered in Stamford, CT and currently employs 6,600 associates, including more than 1,500 consultants, research analysts and clients in 85 countries. For more information, please visit www.gartner.com.

About Ayehu

Ayehu provides Security Incident Response Automation solutions for IT & Security professionals to identify and resolve critical incidents, simplify complex workflows, and maintain greater control over IT infrastructure through automation. Ayehu solutions have been deployed by major enterprises worldwide, and currently support thousands of IT processes across the globe. The company has offices in New York and Tel Aviv, Israel. For more information please visit www.ayehu.com.

eBook: 5 Reasons You Should Automate Cyber Security Incident Response


Ayehu Recognized in Gartner’s IT Process Automation Market Guide

Ayehu Software Technologies Ltd., industry leading developer of stand-alone, enterprise-grade IT Process Automation product eyeShare™  is pleased to announce its inclusion in the recent release of Gartner’s IT Process Automation Market Guide (23 March 2015  – #G00264762 – Analyst(s): Robert Naegle | Michelle A. Brosnahan). Ayehu was among a select few companies chosen as representative of the market by Gartner.

The guide was created due to the ever-growing demands upon IT infrastructure & Operations leaders to continually increase performance without increasing staff or other costly resources. IT Process Automation is becoming a necessity for organizations in every industry, and there are several players in the field to choose from. In recognition of this, Gartner’s report further defines the IT Process Automation market and reveals key offerings across five separate market segments.

According to market recommendations within the Gartner guide:

“While the ITPA market is mature, it continues to evolve in technology approaches. Vendors continue to emerge with honed content as well as more general capability. The most significant challenge of this market is that every tool can be used for a broad set of use cases, but without vendor-supplied content, IT staff will take on the role of a workflow designer and developer. IT organizations must understand their automation requirements. ITPA tools will increasingly act as tool-to-tool integrators and centralized hubs that orchestrate multiple automation tools and process workflows.”

The Ayehu eyeShare™ product fulfills these needs by helping MSP’s, IT Operations, and Security Operations identify and resolve critical incidents up to 90% faster, minimizing their negative impact, and freeing up precious time for overworked staff. As a result, this not only significantly improves efficiency and productivity, but can save as much as 70% in labor costs. eyeShare™ has been successfully deployed at major enterprises across the globe and is currently supporting thousands of business users.

“We are thrilled and honored to be recognized in such a prestigious publication and by such a highly-respected industry thought leader,” comments Gabby Nizri, Co-Founder and CEO of Ayehu. “Over the past several years, we’ve worked tirelessly to establish our product as one of the premier IT Process Automation solutions on the market. It’s rewarding to see our hard work pay off like this and we look forward to helping many more organizations automate their repetitive, labor-intensive IT functions in the most efficient and cost-effective way possible.”

To read the full report, click here: IT Process Automation Market Guide.

 

About Ayehu

Ayehu Software Technologies Ltd. develops and markets eyeShare™ , an enterprise-class, stand-alone IT Process Automation solution. Deployed by major enterprises worldwide, it’s ready to handle thousands of IT processes out-of-the-box. eyeShare™ cuts the manual and repetitive tasks out of your IT operation, automate simple and complicated tasks, free up scarce manpower resources, and measurably improve service levels.

please visit www.ayehu.com




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