With the increase of IT complexity, organizations are managing more applications, databases, technologies and people than ever before. IT relies on scripting and home grown applications to integrate between the above. But scripting isn’t good enough; it is time consuming, error prone and expensive. IT automation is going to change that picture in 2013.
Here are 5 things we can expect to see as we navigate into the New Year.
A change in the way workload automation works – Over the coming months, we will begin to see a more proactive and reactive approach with “what if” scenarios. IT personnel will be able to plan, design and execute workflows that allow them to forecast and plan workflow execution across various systems. When combined with the ability to tie workflows in with human decisions, the “what if” workflow capability will provide IT departments with more a flexible and simplified way of managing their jobs across the organization.
The ability to plug in IT automation to the cloud – Bringing IT automation into the virtual and cloud resource management will allow for improved allocation of resources based on capacity and workload demands. There will be several ways to accomplish this, as highlighted in our recent how to plug IT automation software into the cloud.
Streamlining business with IT through automation – Business and IT are becoming two sides of the same coin. As business relies mostly on technology to deliver high quality services and business growth, business processes automation (BPA) enables businesses to design, execute and continuously improve business processes. IT automation solutions will play an increasingly critical role in enabling IT organizations to deliver the more robust, faster and efficient services that the businesses are looking for by enabling business process automation to execute more complex IT processes.
‘Big Data’ and IT automation will become almost interchangeable – There’s no doubt about it – the shift to Big Data is happening, and it’s becoming increasingly evident that traditional data management methods will simply not be adequate to handle all of the changes that are in store. So, what’s the solution? Automation will provide the answer by allowing IT managers to maintain control over the entire data management, access, classification, authorization processes and entitlements, making Big Data much more manageable.
The adoption of self-service automation – Self-service automation is the process of delivering high quality services with minimum cost of IT operations, where the end-user can choose from an online service catalog and initiate a process request or workflow themselves, without involving someone from IT operations. This shift toward empowering the end-user while also freeing up IT personnel to focus on more critical business matters will not only significantly improve operational efficiency, but it will ultimately improve IT service levels and user satisfaction.
As we close the books on 2012 and shift our focus toward the future, it’s clearly evident that there are a lot of changes in store, particularly in the area of IT automation. These are just a few of these changes, but expect to see a good deal more as we continue to learn and develop new ways to use automation to drive the success of our organizations.
Conclusions – IT Automation become a vital solution for business and IT – To insure IT continuity, efficiency and scalability, business will increasingly adopt IT process automation in 2013.
Have you made the switch to IT Automation yet? Don’t get left behind! download our IT Process Automation eBook and position your business for a successful year to come.
Palo Alto, December 02, 2012 – Ayehu, industry leader in the development of enterprise-class IT process automation solutions, has announced the most recent recipient of its Super Hero of the Month award as Nir Oren of Super Derivatives. Nir is being recognized for using IT process automation to improve the operational efficiency of his organization.
Nir Oren is the Head of Operations at Super Derivatives. The company implemented eyeShare when it was discovered that a great deal of time was being wasted by IT operations due to repetitive, manual tasks and the need for scripting. Management was also greatly concerned about the number of false alerts that were being generated from their monitoring system. While Nir wasn’t the actual person who implemented eyeShare for Super Derivatives, he has embraced it and really taken it to the next level by expanding to automate even more workflows and processes.
The first automated workflows were restarting servers and services and checking installed programs. Since that time, the company has expanded to also automate at least half a dozen other processes, including checking FTP files and copying files to multiple systems. Today Nir uses eyeShare as a standard tool to replace old scripts that were used in the past. He also uses it to help filter false alerts from their monitoring system and send notifications of the exact error to the right people. This has dramatically improved their efficiency and accuracy, which equates to improved service levels all around.
“We rely on eyeShare every single day, both to keep our workflows and operational processes flowing more smoothly and to improve our ability to receive and respond to alerts in a timely and accurate manner,” says Nir. “I can confidently say that this tool has saved us a tremendous amount of time and provided peace of mind, which has greatly improved the performance of our IT operations and the company as a whole. The best part is how incredibly easy it is to use. It has changed our business for the better.”
The Super Hero of the Month program was designed to recognize one stand-out member of the IT industry who is doing their part to lead their organization toward the IT of tomorrow and pioneering the process of automation.
About Super Derivatives
Super Derivatives is the global leader in cutting edge cloud-based derivatives data, technology and valuation services for the financial and commodity markets. They have eight global offices across Europe, APAC and Americas, and provide world-leading derivatives solutions to thousands of customers in over 60 countries, including banks, corporates, fund managers, auditors and central banks. In 2012, Super Derivatives was voted ‘Best Data Provider for Derivatives’ for the third time by the global financial community. For more information, please visit https://www.superderivatives.com/.
Ayehu Software Technologies Ltd. develops and markets eyeShare, a lightweight, enterprise-grade product for unified incident management. Deployed at major enterprises and supporting thousands of business users, Ayehu eyeShare helps IT professionals identify and resolve critical incidents up to 90 percent faster, minimizing their impact to the business and saving time for IT operations teams. For more information, please visit www.ayehu.com
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Ayehu’s no-code Intelligent Automation and Orchestration platform is a force multiplier for IT Operations, helping Enterprises save 95% on time handling alert resolution, and achieve 35% cost reduction of labor-intensive routine tasks, while maintaining greater control over enterprise infrastructure – whether on-premise or in the cloud. Among our 220+ Enterprise customers, large MSPs such as Cognizant, Capgemini, Amdocs and LTI, are using Ayehu’s platform for its digital labor, increasing margins and operational efficiency by sending robots to work.
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