Blue Turtle appointed Ayehu reseller in Africa to extend IT Automation offering


The top IT tasks that customers automate:

Johannesburg, 15 February 2013:   Blue Turtle Technologies (Blue Turtle) as part of its service management strategy has signed a partnership with Ayehu to provide advanced automation to the South African market.

Gabby Nizri, Founder & CEO at Ayehu advises:  “Ayehu identified South Africa as a growing market with extensive opportunities.  Blue Turtle is an IT leader in the southern African market and we needed a strong partner with exceptional expertise, support and knowledge of the local market.  The opportunities for growth were a real factor when identifying a partner and we needed a partner with a solid track record for delivery.”

Ayehu develops and markets innovative enterprise-class IT Process Automation solutions. Ayehu helps IT professionals to identify and resolve critical incidents, simplify complex operations and achieve improved control over IT infrastructure

eyeShare™ is a light-weight IT toolbox that lets you automate complex IT processes within hours. Using a visual workflow designer with over 500 pre-built activities and 100’s of pre-packaged workflow templates, you can automate IT tasks across physical, virtual or cloud environments.

Andrew Parsons, product manager at Blue Turtle Technologies comments:  “Ayehu’s suite of solutions brings with it an extension to Blue Turtle’s automation solutions and the value proposition is the realization of a quick ROI, increased profit and improved uptime. This is further complemented by the ability to integrate the physical, virtual and cloud infrastructure.  Additional benefits include reduced IT costs and minimized risks through simplifying IT processes, improved quality of service and increased business performance is realised.”

“There is a trend in business to transform workload automation which includes the requirement for SLAs (service level agreements) as an important business process automation (BPA) throughout the enterprise as businesses depends more on IT than ever before to not just support, but also deliver, its most basic functions. SLAs are being imposed on workload management to make sure that BPA functions are carried out as expected. There is an expectation that there is a more advanced monitoring and alerting in IT automation, as well as critical path analysis to ensure that high priority processes receive the necessary computing resources as they need it. Workload automation is expected to provide the complex workflows necessary for real-time, or near real-time, data processing.  eyeShare™ is able to meet these business requirements at a fraction of the investment and the return is realised within a short period of time,” concludes Parsons.


Andrew Parsons                                                            Gabby Nizri

Product Manager                                                           Founder & CEO

Blue Turtle Technologies                                             Ayehu Software Technologies Ltd.

T: 011 206 5600 /                                                           T:  +972 (0)3 649 5070 /  +972 54 436 8345                                    


Dana Jedrisko


Blue Turtle Technologies

Tel: 011 206 5600 / 082 602 1231



About Blue Turtle Technologies

Blue Turtle Technologies provides solutions for optimising, enhancing and leveraging existing IT investment, and supporting the cost effective delivery of new technology initiatives. With experience from mainframe to desktop, Blue Turtle delivers solutions for the effective management of IT infrastructures employing innovative software products, backed by ‘best-practice’ implementation services. Blue Turtle’s strategy leverages ‘best-in-class’ software products brought together from leading international and South African software providers to deliver compelling and cost effective technology management solutions to customers.  For more information:


About Ayehu

Ayehu develops and markets eyeShare™, a lightweight, enterprise-class IT Process Automation software. Deployed at major enterprises and supporting thousands of IT processes, Ayehu eyeShare helps IT professionals automate IT tasks, free up scarce resources and improve service levels. For more information, please visit

IT Process Automation Super Hero of The Month Igor Karpel from Retalix

IT Process Automation Superhero of the MonthAyehu Software, developer of innovative enterprise-class IT process automation solutions, is pleased to announce the latest recipient of its coveted Superhero of the Month award. This month’s beneficiary is Igor Karpel from Retalix. He is being recognized for leveraging automation to streamline the company’s internal incident management system to improve accuracy and efficiency.

In his role as System Administrator at Retalix, Igor is tasked with managing incoming notifications, ensuring that these notifications are accurate and that they are received by the appropriate parties. Before implementing the eyeShare product, Igor and his team struggled with the issue of the same alerts being sent to the same people, regardless of whether they occurred during working hours or non-working hours. There was also the problem of multiple systems running scripts locally, making it difficult to manage the progress and state of these scripts.

Approximately 3 years ago, Retalix decided to give eyeShare a try and leverage the customized IT automation solutions to better streamline their tasks. They began by configuring email and other notifications within the scripts and saw results almost immediately. Over time, they also automated weekly reports and active directory check scripts. Now, instead of having to manually monitor multiple systems and manage incoming alerts, Igor and his team can focus on more critical business matters.

“The time savings has been incredible,” says Igor. “eyeShare  manages our daily tasks automatically, making our jobs so much easier. There’s no need any more to open multiple systems to view incidents – eyeShare collects all of the information from all of the different systems and acts as a centralized incident dashboard. We also love the built-in features, which have replaced the use of standard scripts. We really couldn’t be happier with the results.”

Ayehu’s Super Hero of the Month program has been put in place to help recognize one person within the IT industry each month that is doing their part to use automation to lead their organization toward the future of IT.

About Retalix

Retalix is a leading global provider of innovative, integrated software solutions and services for high volume, high complexity fast moving consumer goods retailers and distributors. Their comprehensive offering comprises a broad range of solutions for POS (Point Of Sale), sales channels (including mobile and e-commerce channels), store management, customer and marketing, merchandising, logistics and transportation management. To learn more, please visit

About Ayehu

Ayehu Software Technologies Ltd. develops and markets eyeShare, a lightweight, enterprise-grade product for unified incident management. Deployed at major enterprises and supporting thousands of business users, Ayehu eyeShare helps IT professionals identify and resolve critical incidents up to 90 percent faster, minimizing their impact to the business and saving time for IT operations teams. For more information, please visit

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