A More Intelligent Way to Manage Your System Alerts With IT Process Automation

A More Intelligent Way to Manage Your System Alerts with IT Process Automation

One of the most critical roles of an IT professional is managing incoming alerts and incidents in the most efficient and effective manner. Doing so protects the organization from incoming security threats and also helps to reduce internal issues, such as system outages. Yet, with hundreds if not thousands of incoming alerts pouring in on a daily basis, many of which are false positives, what’s the best way to avoid becoming overwhelmed and risking the chance of critical issues slipping through the cracks?

IT Process Automation

Most corporations employ the use of some type of monitoring system, which allows technology to do much of the work in keeping an eye out for problems – both external and internal. The problem is, these monitoring systems are often not effective in streamlining the actual process of managing these incoming alerts. In other words, it’s very much like having only a piece of the puzzle, which is somewhat effective but missing some important components to really get results.

Enter IT process automation (ITPA). When integrated with a monitoring system, such as Solarwinds, automation can take incident management to a whole new level. Working in collaboration together, these tools help to identify, analyze and prioritize incoming alerts and also ensure that notification is sent to the appropriate party in the event that a serious issue is detected. What’s more, notifications can be customized based on preference, with escalations being sent via email, SMS or telephone.

In addition to bringing more order to the process of incident notification, integrating IT process automation with your monitoring system can also vastly improve efficiency of incident response. Automated workflows can be created to open, update and close tickets in the service desk, escalating those that require human input and automatically handling those that can be resolved electronically.

The results of such a collaboration of tools is a closed-loop solution that is much more efficient and highly effective in reducing response and resolution time, which means less downtime and faster mean time to repair (MTTR) for your organization. Let’s take a look at a real-life example of how integrating a monitoring system with IT process automation can help streamline the incident workflow:

  1. The monitoring system detects an incident within the IT infrastructure and sends out an alert.
  2. The alert is picked up by the IT process automation software, which immediately triggers a predefined workflow.
  3. As part of this workflow, a trouble ticket is automatically created in the service desk.
  4. The appropriate party or parties receive notification via their preferred method (email, SMS or phone).
  5. The system waits for acknowledgement and response from the network admin.
  6. Upon response, the IT process automation workflow will execute the appropriate task to address and correct the problem.
  7. The ITPA system then sends notification to the network admin advising of the recovery and automatically updates the service ticket accordingly.

This process essentially closes the loop on incident management, taking the entire process from start to completion with little need for human intervention. So, while utilizing a quality monitoring system is essential, leveraging the power of automation as a complement to that system can truly bring your IT operations to another level.

Ready to get started today? Check out our available solutions or download your free trial to get started right away.




eBook: 5 Reasons You Should Automate Cyber Security Incident Response




How Automated Workflows Can Help to Reduce Error Rate in Banking Processes

eyeShare workflow designerPerhaps no field requires as high a level of accuracy as that of finance. When dealing with hundreds of thousands, millions or even billions of dollars, one minute error such as a misplaced decimal point can spell disaster. It can also be a nightmare to correct, costing time, money, aggravation and, in many cases, damage to a firm’s reputation that is difficult to overcome. For these reasons, more and more financial institutions are turning to automated workflows to help reduce their error rate and mitigate these damages. Here’s how.

The concept is simple yet highly effective. Instead of manually inputting data, such as loan applications, banks and other financial institutions can leverage the power of technology to enter, scan, validate and prioritize information in a way that reduces error and dramatically improves productivity. Additionally, the sooner raw data can be converted into actionable information, the sooner the firm can make use of that information for increased profits. Automated workflows can be used for all sorts of finance activities, including account opening, loan processing and mortgage reviews, just to name a few.

Mitigating errors due to manual processes isn’t the only benefit automated workflows offer, either.

These sophisticated programs can also help speed up and streamline the exception process. For instance, rather than relying on bank personnel to review and identify problems, such as incomplete forms, automated workflows can complete this task in mere seconds. This helps to eliminate bottlenecks and other delays, thereby improving efficiency.

Another area where IT Process Automation (ITPA) can be used to benefit the financial industry is that of compliance. There are strict regulations in place to protect sensitive consumer information from falling into the wrong hands, and an immense amount of pressure is on financial institutions to comply with these stringent requirements. Protection of printed materials (including printing devices), which used to be a costly and time-consuming burden for financial firms, can now be automated so that only those documents that truly require printing be released. This also reduces paper and toner waste.

All this said, it’s important to point out that not all IT process automation tools are created equal. In order to maximize the benefit of automated workflows, financial institutions should look for the following criteria when evaluating the various platforms:

  • Multi-Functional – The more robust the features, the better. Just be certain to verify that the platform you’re considering is capable of supporting the specific needs of the finance industry.
  • Versatile Point-of-Capture Ability – One of the biggest savers of time and money is automated workflows that allow bank personnel to capture pertinent information from a wide variety of formats. For instance, whether data is received via paper form, fax, online platforms or mobile application, it can be quickly captured, verified and categorized.
  • Ability to Verify Completeness – Look for automated workflows that provide the ability to verify, electronically ahead of time, whether documentation is complete prior to it being forwarded to the appropriate party. This can vastly improve efficiency and productivity.
  • Liaison between Data Capture and Back-End Systems – Once information is obtained it must then be transmitted to the institution’s back-end systems to be processed accordingly. Automated workflows that connect these two areas are essential for optimizing business processed and reducing errors.
  • Sophisticated Data Extraction – In many situations, information must be carefully extracted and appropriately classified – a task that can take a lot of time when done manually. Additionally, automated workflows that offer this will speed up processing and improve accuracy levels.
  • Validation of Data – Once information is extracted and classified, it must be verified and validated against the institutions existing data sources. Look for an IT process automation platform that will enable this task to be handled without the need for human input.

In today’s digital age – especially with the increasing risk of security breaches – financial institutions are facing complex challenges in terms of data protection, error reduction and improved efficiency. IT Process Automation is the solution that more and more firms are taking advantage of, and the benefits are nothing short of amazing.

Could your financial institution benefit from lower error rates, greater compliance and enhanced productivity? Download a free 30 day trial to see how eyeShare is the ideal solution.





IT Process Automation Survival Guide




Tips for Choosing the Right IT Process Automation Solution for Your Business

Tips for Choosing the Right IT Process Automation Solution for Your BusinessWhile you may already recognize the benefits of leveraging IT process automation for your business, that doesn’t necessarily mean you’re getting the most out of this important tool. The truth is with so many different options available, many organizations end up trying to do too much and failing as a result. Let’s take a look at some of the more common challenges of automation as well as some tips and best practices for finding the right solution for your business.

Challenges

One of the biggest hurdles IT professionals must overcome when it comes to implementing an automation strategy is the number of tools they’re using. Oftentimes the very technology that is designed to improve efficiency and reduce errors can have the opposite effect if there are too many tools working together – or against each other. In fact, according to research by Gartner, 75% of large enterprises are expected to have more than four diverse automation technologies within their IT management portfolio by the year 2017. That’s up from 20% in 2014.

The problem comes into play when automation is approached from an individual departmental point of view, rather than a solution that ties the entire infrastructure together. Each team brings their own needs to the table and focuses on developing an automated solution for those needs, creating a disjointed strategy that segregates silos and keeps them separate. Instead of relying on different tools and remedies for each area, businesses should be focusing on more universal solutions that can help in all areas of the business at once.

Another challenge surrounding IT process automation  today is the way the technology is being utilized. When automation is only being used for scripting, as many organizations are currently doing, the full functionality and potential of the technology is not being realized. What’s more, because of the detailed work that goes into designing workflows, if just one step or input is missed, the results will be less than satisfactory. IT process automation of the future must be more robust and sophisticated.

Tips and Best Practices

Establish Roles – The first step in successfully automating your IT functions is to establish who will take what roles in the process. This will help to get the ball rolling on identifying what needs to be automated and how to best accomplish those goals. You can either transition existing employees into these roles or hire them externally. Common titles will include automation managers, system administrators, automation architects and automation specialists. Figure out what you need and go from there.

Identify Needs – The next step involves conducting an inventory to determine what tasks and workflows can and should be automated. This will typically begin with existing scripts, whether they happen to be command scripts or file transfer scripts in such programs as Windows, PHP, Unix or Ruby on Rails. Once you’ve identified all the scripts your company uses, you can then focus on finding a uniform solution for all of them.

Purge – When conducting your inventory, don’t be afraid to retire old scripts that are either not being used or can be better managed another way. Once you’ve done away with those scripts that aren’t worth automating, you’ll have a cleaner list of those that are worth expanding on and improving.

Shop Around – You want your IT process automation strategy to be wildly successful, right? Well, this involves doing your homework and shopping around. Make sure you’re looking for the right quality solution, specifically a mature and robust tool that offers a return on your investment. That shiny new automation tool that was just developed may appear to have all the bells and whistles to get the job done, but given its age, it will likely undergo a great deal of changes and tweaks, costing you more in the long run. Rather than simple scripts, look for IT process automation tool that offer greater overall value.

Seek Cohesiveness – As mentioned above, many businesses struggle with automation because they have too many tools working against each other. Recognize that some automation tools may actually – albeit unintentionally – cause more harm than good. Look for tools that complement your other systems and can be easily integrated, rather than those that compete and ultimately disrupt the flow of things.

Weigh and Study – Once you’ve narrowed down your options, carefully weigh the service and benefits each tool will present to your organization. Also, study the workflow of each prospective solution. This can help you determine which option would best suit your particular business needs.

Ready to get the ball rolling on IT Process Automation for your own organization?





IT Process Automation Survival Guide




Ayehu Software Named in Gartner’s IT Market Clock for IT Automation Publication

Ayehu Software Technologies Ltd., industry leading developer of eyeShare, a lightweight, enterprise-grade
IT process automation
 (ITPA) product is pleased to announce its inclusion in the latest Gartner Research publication. Ayehu now stands alongside some of the most well-known and respected brands in the IT field.

The publication, entitled IT Market Clock for IT Automation, was released a just a few weeks ago.  In it, Gartner (the world’s leading IT research and advisory company) shares detailed information about IT process automation, including its impact on the business world, the many benefits it offers and the four biggest inhibitors of adoption. The report also includes research results regarding IT process automation tools that are currently on the market.

Ayehu Software Technologies Ltd. was listed as an example of one of these IT automation vendors.Ayehu Software Named in Gartner’s IT Market Clock for IT Automation Publication

Another key takeaway from the report is the insight shared with regards to what clients should look for and expect from ITPA tools as well as success factors that can help make selection, implementation and adoption go more smoothly. Ayehu’s eyeShare product falls right in line with these best practices and recommendations, particularly in terms of its agility, robust features and functionality, and ability to integrate seamlessly with existing systems.

“We have the utmost respect for Gartner and all the incredible work they have done in the IT realm,” comments Gabby Nizri, Co-Founder and CEO of Ayehu. “To be named in one of their highly-esteemed publications is truly an honor and a testament to how hard we’ve worked to establish Ayehu as a leader in the IT automation industry.”

About Gartner

Gartner, Inc. is the world’s leading information technology research and advisory company. They specialize in conducting, compiling and delivering technology-related insight to help IT professionals  and business leaders make sound decisions. Gartner is headquartered in Stamford, CT and currently employs 6,600 associates, including more than 1,500 consultants, research analysts and clients in 85 countries. For more information, please visit www.gartner.com.

About Ayehu

Ayehu provides IT Process Automation solutions for IT & Security professionals to identify and resolve critical incidents, simplify complex workflows, and maintain greater control over IT infrastructure through automation. Ayehu solutions have been deployed by major enterprises worldwide, and currently support thousands of IT processes across the globe. The company has offices in New York and Tel Aviv, Israel. For more information please visit www.ayehu.com.





IT Process Automation Survival Guide




How Automated Cyber Security Incident Response can Protect Government Infrastructures

Cyber Security Incident Response AutomationWhen the term security breach is used, many of us envision corporate retail giants or global financial institutions becoming the latest victims. The truth is, nobody is immune to such a risk – including the government. In fact, given the wealth of highly classified information and sensitive data these infrastructures contain, the threat of such a security breach can have much more dire implications. The good news is, automated cyber security incident response offers a real, actionable and effective solution to incident management.

The Best Defense is a Good Offense

The reason cyber-threats are so ominous is the fact that those behind them are becoming savvier by the day. As a result, the tools used to combat these risks and manage incoming incidents effectively must be equally sophisticated and ever-evolving. Not only does having an army of human workers handling this daunting task leave room for costly errors, but it’s also something that most government organizations simply cannot afford.

Automated cyber security incident response, on the other hand, ensures that any and all incoming alerts are identified, analyzed, prioritized and addressed in the most timely and effective manner. As an added bonus, this can be done with only the bare minimum in terms of personnel. Essentially, automated incident response provides the ability to do more with less while also achieving a greater level of protection against dangerous security risks.

Immediate Response is Critical

With the very security of a nation potentially at risk, the timeliness of incident response is absolutely critical to government agencies. While a breach can happen in an instant, the after-effect can take months to overcome and cost an enormous amount of money. To avoid this, those in charge of security must invest in the appropriate tools which will ensure that any incident that occurs is immediately detected and expeditiously dealt with.

This is another area where automated incident response is highly effective. Removing the human element of incident management not only speeds up the process, but it all but eliminates the possibility of an alert being overlooked and allowed to wreak havoc. Oftentimes just identifying the appropriate party to handle a cyber-attack can be a costly and impactful waste of time. The right automation tool will ensure that alert notifications and escalations are handled properly.

Streamlining Systems for Maximum Performance

Many of those in charge of security at a government level have been hesitant about adopting automated incident response for fear of going over an already tight budget. What isn’t being taken into account, however, is how versatile and agile a quality automation platform can be. In fact, such a tool can easily be implemented with little to no interruption, and without the need to replace existing systems. Rather, the right product will seamlessly integrate with legacy systems to further enhance the incident response process. Most importantly, doing so is much less expensive than one may imagine. Likewise, the added level of protection is well worth any initial investment, with far-reaching benefits for many years to come.

A Proactive Approach for the Future

In addition to real-time incident management, automation also provides forward-thinking government agencies the ability to project and prepare for future problems before they occur. Identifying and outlining best practices and being proactive about cyber-threats can vastly decrease the odds of a breach occurring, thereby enhancing security from the forefront.

These days, nobody is safe from the dangers of cyber-security threats. Government agencies are at just as great a risk, if not more so, than other organizations, and therefore must take the appropriate measures to protect sensitive data. With an automated cyber security incident response plan in place, the dangers can be greatly reduced and any potential damages mitigated while also reducing costs and improving operational efficiency. It’s a win-win.

To learn more about automated cyber security incident response and how it can better protect government infrastructures, click here or download your free trial today.





eBook: 5 Reasons You Should Automate Cyber Security Incident Response




Overcoming Objections to IT Process Automation

Overcoming Objections to IT Process AutomationIT Process Automation (ITPA) is far from a new concept. In fact, it’s something that is becoming more and more widely embraced across just about every industry. Yet, there are still many who are in the position of decision maker that still aren’t convinced of the value that automation can bring to their organizations.

Among the most common objections given for why NOT to embrace automation are:

  • Cost
  • Complexity
  • Learning Curve
  • Integration with Legacy Systems
  • Fear

Let’s take a look at each of these objections in greater detail, and examine how each can be overcome with the right IT process automation tool.

The first concern that many IT professionals and other “powers that be” have about introducing automation is cost. This is especially true for smaller enterprises that may be working with much leaner budgets. While there’s certainly no doubt that implementing an IT process automation tool will incur some expense, it doesn’t necessarily have to break the bank. For instance, a lightweight solution can be highly effective yet affordable enough to suit any budget. What’s more, the overall cost savings realized from automation will balance out the up-front expense over time.

Next is the concern of the complexity of IT process automation. People in just about every industry have heard of and are showing more and more interest in automation. That is, until they hear horror stories about how complicated the process is. Truth be told, there are certainly complex systems and products on the market today that bring with them steep learning curves, making them difficult to implement and more challenging to manage.

The good news is that not all automation products are this arduous.

In fact, some products allow you to still automate both simple and complex workflows and processes, yet can be installed and deployed in mere minutes. This type of IT automation product is designed to be user-friendly, making initial training and ongoing management a breeze. What’s more, there’s no need for users to possess extensive knowledge of things like script writing. It’s ‘plug and play’ at its very best.

Another commonly cited reason for resisting automation is the concern over how it will integrate with existing systems. Nobody wants to go through an entire overhaul and replacement of legacy systems. That could take a tremendous amount of time and cost a pretty penny. What these naysayers don’t realize is that a quality automation product can integrate seamlessly with legacy systems. There’s no need to replace. Simply restructure and realign to enhance performance and efficiency.

Finally, although perhaps of biggest concern, is the fear that automation will replace the human workforce. Some IT professionals still view automation as some sort of enemy with whom they must compete to protect their job security. To the contrary, automation isn’t meant to eliminate humans, but rather to provide a tool that will improve their lives considerably. Why? Because automation removes all of the menial, repetitive tasks that would otherwise be bogging down IT professionals, freeing them to focus on other, more important business matters. It also allows IT personnel to further improve their own skills and hone their expertise, making them much more marketable.

To further drive home these points, let’s take a look at a real life scenario in which automation was leveraged – albeit with a bit of hesitation – but was quickly discovered to be of tremendous value to the IT department and the organization as a whole.

One large insurance company has been slowly but surely automating key IT processes using Ayehu eyeShare IT process automation. The IT Director, who is responsible for managing the project, began by using the automation process to manage alerts generated by their existing monitoring tool. The goal was to take level one staff out of the loop by at least 80%.

Before automation came into play, an alert would go to the Network Operations Center (NOC) rep at all hours of the day or night. The NOC person would then spend about 15-30 minutes troubleshooting and calling people – sometimes in the middle of the night – before finally being able to restart the web service. Today, that process has been automated. Now, the alert is detected, an action is performed and the problem is resolved – all without ever having to wake anyone up.

Automation has helped this insurance company by saving time, money and resources and managing system issues in a much more efficient way.

Implementation was quick and easy, with very little training time necessary. Most importantly, automation didn’t replace the NOC personnel, but rather made their jobs much easier (and allowed them to get more rest in the process).

Wherever you stand on the topic of IT process automation, the fact is it is fast becoming the way of the future. If you’re still resisting, you may find yourself on the wrong side of the battle. By taking the time to examine the common objections and learning how the right automation tool can help overcome these objections once and for all, you’ll be well on your way to riding the wave of success into the future.

Not sure where to start? Download a copy of our free IT Process Automation Survival Guide today!





How to Get Critical Systems Back Online in Minutes




How do you manage your alert notifications and escalation procedures in today complex IT?

As an IT Manager, you probably get hundreds of emails a day, not to mention alert notifications and escalation from your monitoring systems, which “flood” your mailbox all day, every day. With so many incoming communications, it can be challenging and time consuming to distinguish between what is and isn’t important. This creates the inevitable risk that the moment a real problem arises, you might very well miss it.

For most organizations, this is simply not acceptable, but it’s par for the course with email notifications. So, what’s the solution? Simple: it’s time to consider changing the way you receive your alerts. Relying on email for critical for alert notifications and escalations can be risky. SMS is a much more effective tool for IT Managers.

How to automate alert notification & escalation procedures

When you connect your monitoring systems to SMS, you can effectively streamline your entire communication process, including:

  1. Setting up your alerting/monitoring system to send notification via SMS
  2. Escalating important alerts via SMS to business users and managers
  3. Using two-way SMS notification for receiving acknowledgements and allowing quick response
  4. Preparing pre-configured processes that will allow you to remediate incidents just by replying via your mobile device

With this advanced integration, you can:

  • Automate all of your alert notifications & escalations to be sent via email, SMS and phone calls (all three, if desired)
  • Open, update, and close tickets in service desk tools via automated workflow
  • Reduce resolution time of network and system alerts
  • Empower Level 1 and Level 2 operators to resolve more incidents, quickly and remotely

IT Operations & NOC managers are under intense demands to meet SLAs, providing better service to their customers. With Ayehu eyeShare for alert Notification & Escalation (N&E) Management Solution IT operations and Network Operation Center (NOC) managers can automate their entire incident notifications and escalations procedures, gaining better control over their incident-routing communication to their employees and customers.

Automating alert notifications to IT operations will significantly improve your application, service availability and reduce the Mean Time To Resolution.

Watch this video tutorial: Alert Notification and Escalation with Ayehu eyeShare





How to Get Critical Systems Back Online in Minutes




IT Operations – Staying Competitive in the Age of IT Process Automation

IT Operations - Staying Competitive in the Age of IT Process AutomationIt’s no secret that IT Process Automation  (ITPA) has begun to find its way into just about every industry – particularly that of IT operations. Yet, whether you embrace it or not, it’s important to remember that while automation is something that can most certainly improve operational efficiency, it’s not necessarily something that you can simply set and forget. There’s still a very human element to automation that must be considered, and it’s this human piece of the puzzle that will help businesses remain competitive in an increasingly tech-savvy world.

The ultimate goal of every IT professional is to produce real, measurable and efficient results for their organization. As technology shifts and evolves, IT department personnel is being expected to do more with fewer resources, all while taking into account cost. IT process automation provides the solution to these increasing demands by assisting in three key areas:

Repetitive, Manual Tasks

When someone is forced to perform the same simple, repetitive task over and over to achieve consistent results, there is little time to do much else. IT Automation relieves IT professionals from these redundancies, freeing them up to focus on improving their skillsets and managing those functions that require a higher level of human intervention.

Compliance and Security

Audits can become a tremendous waste of time and resources for IT personnel. So can managing data security. The right IT process automation tool, however, can provide an added level of protection to sensitive data and create easy to track documentation, making it a breeze to meet compliance requirements.

Human Error

In the event of a system outage, every moment – and every action – counts. Even the most seasoned professional can make a costly error when dealing with the stress and pressure of managing critical incidents. Incorporating automation helps to reduce the risk of human error, improving the chances of a smooth and timely system recovery process.

Of course,IT process automation isn’t something that will magically solve every IT challenge. While these three key benefits are pretty much universal, it must begin with a well-developed automation strategy that is designed to address the unique needs of the organization. Furthermore, automation can be integrated with other programs, such as VMware and PowerShell, to further enhance their benefits.

The goal is to develop and implement an automation plan that will achieve cross-platform results and one which is scalable to grow and evolve with the changing needs of the business. This requires the expertise of IT professionals who are willing to view automation not as an adversary, but as a means to further their careers and make their organizations more successful. Only those who approach automation from this perspective will be able to remain competitive and relevant over time.

Want to learn more about IT process automation and how it can help you stay relevant in the changing world of IT? Start your free 30 day trial today!





eBook: 10 time consuming tasks you should automate




Getting a Leg Up on the Competition with Robotic Process Automation

Getting a Leg Up on the Competition with Robotic Process AutomationIn today’s increasingly competitive world, businesses simply must find a way to remain a step ahead of others within their industry. One of the best ways to accomplish this goal is by employing robotic process automation (RPA). Here are just a few of the reasons why, as well as some best practices for overcoming obstacles and achieving widespread adoption.

Benefits of Robotic Process Automation

What is it about robotic process automation that can drive the ongoing success and future growth of a business? Well, for one thing, it helps maximize productivity. When all cylinders are firing, the output of the business is at its highest level. This naturally leads to improved customer experience, both internally and externally. The greater your service levels, the better your company will fare against the competition. It’s sort of like a snowball effect. One or two minor benefits lead to several much more impactful ones.

Common Roadblocks to Robotic Process Automation

Of course, a business cannot achieve the above benefits unless and until they’ve successfully deployed robotic software. The problem is, there are still a number of common objections that can make this task challenging. The following roadblocks must be addressed and overcome in order to move forward in a positive direction.

Lack of Operational Knowledge – It would seem straightforward that IT management would recognize certain workflows and processes that can and should be turned over to robotic process automation, however, it’s not always that simple. The truth is many in leadership roles do not fully understand the day to day tasks their workers are responsible for; therefore they fail to see the urgent need for automation.

Poor Publicity – Let’s face it, robotics have gotten a bad rap in the media. Many people still view automation as a threat to human jobs and therefore are resistant to its adoption. When key decision makers are among those with such an opinion, obtaining buy-in can be an uphill battle.

False Idea of Complexity – Sure RPA is complex. In fact, the right tool should be robust and sophisticated enough to handle a wide range of tasks and workflows. At the same time, for the actual end-user, it’s not nearly as complicated as it may seem. Getting the powers-that-be to understand this can be challenging.

Overcoming These Hurdles

While each organization may experience these challenges to differing degrees, one thing remains constant. Those businesses who have successfully implemented robotic process automation have done so by applying certain best practices, which can and should be duplicated by other companies facing similar obstacles. Here are a few key areas on which to focus when attempting to obtain faster adoption of RPA:

Response to Budgetary Woes – Businesses in every industry are under increasing pressure to “do more with less”. RPA can help achieve this goal, saving money while simultaneously improving efficiency, boosting productivity and streamlining operations. Demonstrate this to those in charge and you’re sure to garner some attention.

Addressing Urgent Pain Points – What areas are truly causing costly headaches and bottlenecks within the organization? Can RPA be applied to these areas to achieve a different (better) outcome? Identifying the most impactful and urgent pain points and positioning automation as a solution can help gain better traction.

A Champion of the Cause – Having at least one influential leader on board with the concept of adopting robotic process automation can significantly improve the chances of success. If need be, apply the two best practices above to gain buy-in from one or more key individuals and you’ll soon have an army of backers pushing forward for your cause.

These days, making it in any industry requires the strategic ability to stay one step ahead of the competition. Without question, robotic process automation is one of the most effective tools for achieving this lofty goal. By knowing what the common objections to RPA are and having a clear-cut plan in place to effectively address and eliminate these obstacles ahead of time, you’re sure to position your organization for optimum success.

Ready to get started? Check out these 10 daily tasks that can easily be automated to save you time and then download your free trial to begin leveraging the power of RPA for your business.





eBook: 10 time consuming tasks you should automate