Combining IT Process Automation with the Cloud

Combining IT Process Automation with the CloudThese days IT professionals are under increasing pressure to deliver services to businesses more quickly and at a lower cost, to maximize efficiency levels their data centers, and to provide users with self-service IT access with timely, automated delivery. While all of this may sound a bit overwhelming, the good news is, it’s not impossible to accomplish. It’s simply a matter of integrating IT process automation with cloud services. Here’s how to accomplish this in just a few steps.

Create a catalog of standardized service offerings with the capability to provide a self-service portal for users. This frees up IT personnel, facilitating a more efficient use of time and resources. It also empowers end-users to handle many of the common, day-to-day tasks on their own, without the need for assistance from IT.

Implement policy-based controls to help maintain system integrity and keep the organization’s overall IT operations running smoothly with little hands-on intervention needed.

Manage the service lifecycle so that all components work together effectively and that accurate alerts can be sent in a timely manner to the appropriate party if and when a problem arises. When the service process runs smoothly and efficiently, improvements can be realized both internally among employees as well as externally in the form of better service levels.

Automate various aspects of their operations, including service and infrastructure provisioning, change requests, support services, user management, alerting and more. Using IT process automation to streamline these repetitive tasks allows IT personnel to focus on more mission-critical business matters that require human intelligence and a more hands-on approach.

Manage across various aspects of the infrastructure, including virtualization, network, storage, and applications. This broad solution creates a more centralized environment in which every area can be managed effectively and instantaneously, rather than each individually as silos.

Intelligent IT process automation tools combine all of these capabilities to provide a single platform upon which enterprises can build and support their private clouds. This creates a greater degree of efficiency, which also equates to a reduction in labor costs and other operational expenses.

Could your organization benefit from integration of IT process automation with cloud services? Find out now by taking a free demo today! Or, better yet, get started now with your free 30 day trial. Click here to download!





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Managed Service Providers: How Automation Can Provide New Opportunities for Profitability

Managed Service Providers: How Automation Can Provide New Opportunities for ProfitabilityOne of the biggest challenges managed service providers (MSPs) face today is striking a balance between routine processes and procedures and the more value-added services that also bring in more revenue. Like it or not, time is extremely limited. Furthermore, in order to meet the stringent demands all managed service providers face, the business itself must be operated as efficiently as possible. Automation is the solution that can help optimize allocation of resources, thereby creating additional opportunities for more profitability.

There’s really no way to completely eliminate many of the many manual, repetitive tasks that are a necessary component of a managed service provider’s day to day work. The problem is, if you’re not completing these things fast enough and with few to no errors, your business will not be able to stand up against the fierce competition. By automating these tasks and workflows, all of the required work will be completed more quickly and accurately, allowing your company to do more with less and provide the highest level of service available.

Contrary to popular belief, automation isn’t meant to eliminate human workers, and there’s no reason to believe that such a revolution will take place in the MSP realm any time soon. What it does do, however, is empower technicians by allowing them to focus their talents and abilities on more lucrative projects. Meanwhile, the mundane work is handled by machine, the two working in tandem toward the same shared goal. This results in a much more streamlined and productive operation that is run at maximum efficiency and output – something all managed service providers strive for.

Not only can automation work in conjunction with human technicians, but the right tool can also be integrated with other existing systems and applications to further enhance and extend their capabilities. Whether it’s monitoring software, a helpdesk platform or something else, seamless integration with a comprehensive automation tool can provide greater visibility and control to further promote and sustain fully optimized, unified operations.

Key benefits of using automation to support managed service providers include:

  • Increased efficiency and productivity
  • Enhanced accuracy
  • Exceptional customer service
  • Better adherence to service level agreements (SLAs)

Obviously, all of these areas can be directly linked to the business’ overarching goals and objectives. The better your company performs, the greater degree of competitive advantage you’ll be able to maintain. Consistently standing out from the many other managed service providers in such a saturated marketplace is something all firms aspire to do, and automation can be the catalyst for achieving that goal. And because your talented techs will be freed up to work on more complex tasks and projects, you’ll be able to capture new and better ways to increase profits over time.

How does your company stack up against the rest? Could automation be the missing piece of the puzzle that will drive your business to the next level?
Start your free trial of eyeShare today and experience for yourself what a significant and positive impact automation can have on the success of your MSP.





eBook: Top 7 Benefits IT Process Automation Provides MSP’s




Think IT Process Automation Will Drain Your Resources? Think Again!

Think IT Process Automation Will Drain Your Resources? Think Again!To date, there have been countless articles published which imply that IT process automation tools require a substantial amount of hardware and use up a great deal of virtual resources. While this may have been the case for older, more primitive automation tools, it is by no means the case for most modern automation products. In fact, if you choose the right software product, the impact it will have on external resources will be minimal if at all noticeable. It’s really all about doing your homework, understanding your options, and of course, choosing wisely.

If you’re in the market for an IT process automation tool that won’t drain your resources, here’s what to be on the lookout for.

Lightweight

Choosing a more lightweight software product provides many benefits, not the least of which is the amount of resources it demands. These types of products are also much more flexible and can adapt to change much more quickly and seamlessly than their heavyweight counterparts. Lightweight IT process automation products are much less expensive and less time consuming to implement, so they are up and running and fully functioning in a shorter amount of time, delivering immediate benefits. They also provide almost instant feedback, so the results can be measured and processes tweaked in a timely manner for optimum results.

Agentless

Agentless solutions make the entire process of automation much more efficient than agent-based products, and they take up fewer resources because deployment is shorter and more concise. These products can also be customized to meet the specific SLA’s of each given task and can handle all of the system monitoring, freeing up agents to focus on more important tasks. Alerts and notifications are dispatched the appropriate parties immediately, often allowing problems to be corrected before the end user is even affected.

Small Footprint

Contrary to popular belief, you don’t have to choose a product with a big footprint to achieve big automation goals for your organization. Many of today’s IT process automation solutions offer equivalent results without taking up much room at all – either physically or virtually. It used to be that in order to get substantial results from an automation product, one would have to make sacrifices in terms of how much hardware and virtual resources were to be allocated. Today’s products offer the same big results without having to make these sacrifices.

Non-Intrusive

In the past, implementing IT process automation took a great deal of time and resources because it was difficult to integrate with other legacy software that was specifically designed to be managed by humans. The marriage between the two was complex and time consuming and the results were often less than impressive. These days there are non-intrusive automation products on the market that were specifically developed to be seamlessly integrated with a wide variety of existing software and internal systems in a way that is virtually undetectable. The result is that automated tasks are performed in the background, completely unnoticed by the end user.

If you’re thinking of adopting IT process automation within your organization but are hesitant about having to allocate so much hardware and virtual resources to doing so, you’ve come to the right place. When you know what to look for, and where you can find a more effective and efficient automation solution, you’ll be able to harness the power of this innovative technology without having to sacrifice precious resources, and still get the results you want.

Ready to get started? Click here to begin your free 30 IT process automation trial.





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The Importance of Communication in ITSM Automation

The Importance of Communication in ITSM AutomationOne of the biggest hurdles those in IT service management face is the misconception that all the necessary tools and information for success are already available, understood and being put into practice. As such, introducing ITSM automation is often met with resistance that hinders progress and impedes the ability to further improve operations. So, what’s the solution? Well, it starts with good communication. To follow are five steps to help establish a foundation of consistent, open and organization-changing communication that will facilitate positive results.

Don’t take on too much.

You don’t have to solve all of your organizational problems in one sitting, so don’t wear yourself or your team out attempting to do so. Define your goals and set manageable milestones, incorporating ITSM automation into the mix. Then communicate those smaller, incremental objectives to the team via open-plan meetings that keep everyone in the loop. Over time, you’ll begin to figure out what works and what doesn’t so you can improve the meeting process moving forward.

Leave management out of the mix.

Obviously having IT leaders heading up key projects is important, but often times – particularly in a group meeting-type setting – having management present can be intimidating, ultimately hindering progress. The goal is to facilitate more open, honest communication and a more positive relationship with ITSM automation, so it may be wise to hold at least some of the scheduled gatherings sans management representatives. When front-line workers are free to express themselves, it can help to identify new and better ways to improve operations.

Keep things short, simple and focused.

The goal of meetings is to improve communication, but if these gatherings drag on and on without clear focus, they’ll have the opposite effect. Remember, the reason for implementing ITSM automation is to make the lives of IT personnel easier and make operations more efficient. Design meetings with the same purpose in mind. Have an agenda and encourage attendees to arrive with their ideas already prepared. A round-robin type setting where everyone has a set amount of time to share their thoughts and sell their ideas can keep things moving smoothly and on schedule to maximize everyone’s time.

Keep the conversation going.

Ideas, thoughts, feedback and suggestions don’t only arise just prior to or during a meeting, so make sure you’re making it easy and straightforward to keep the conversation going by creating an avenue where people can share and engage with one another any time the need arises. It can also be helpful to have a source of documented ideas to refer back to. Some companies use a Wiki or other open-source forum tool. Others use an enterprise social network that is devoted to all things ITSM automation related. Whatever happens to work for your group, get on it.

Take action.

Ideas and suggestions are great, but they won’t do you or anyone else any good until you actually put them into action. By facilitating open communication and inviting your team members to share their thoughts and feedback, you’ll have a pool of valuable data from which to start building out some ITSM automation initiatives. The best part is, when employees see that their voices are heard and that their opinions make a difference, it will further promote and foster communication going forward.

Support your great communication policy with a powerful ITSM automation tool. Request a product demo or download your free 30 day trial of eyeShare today.





5 Ways to level up your service desk using it process automation




Automation and Orchestration Firm Ayehu Moves Headquarters to Silicon Valley


IT and Cyber Security Incident Response Automation Solutions Driving Triple-Digit Growth


Ayehu Software Technologies Ltd.
, leading provider of enterprise-grade automation & orchestration solutions for IT and cyber security incident response automation, today announced that it is expanding its operations and has relocated its headquarters from Tel Aviv, Israel to Palo Alto, Calif.

“We are thrilled to be growing the business and joining this community of highly successful technology innovators that call Silicon Valley home,” said Gabby Nizri, Co-Founder and CEO of Ayehu. “This is a perfect location from which to recruit top talent, expand strategic vendor partnerships and cultivate new channel relationships that will further accelerate our business.”

Over the past year Ayehu has achieved triple-digit worldwide revenue growth and increased its North American customer base by 30 percent with the addition of many large enterprises in a range of industries including financial services, healthcare and retail. Demand for its solutions continues to rise as more organizations are realizing the value of automating IT processes and mitigating the risk of cyber security incidents such as ransomware.

“The current innovation landscape is ripe for new companies to emerge and displace incumbents by creating value from the ground up,” said Eric Benhamou, founder and CEO of Benhamou Global Ventures and Chairman of Ayehu. “We see Ayehu as an organization that is bringing the right kind of technology to a very large and hungry market. This gives them the potential to be a truly disruptive force.”

The Ayehu executive team, including co-founder and CEO Gabby Nizri, will be based in the new office located in Palo Alto. Research & Development will remain in the original office in Israel and the company’s New York City location continues to grow its sales and support services staff.

“As we expand our reach in the cyber security space, we are planning ahead for 2017 and beyond, which will bring exciting next-generation products featuring advanced technology such as machine learning and artificial intelligence. Also on the horizon, we anticipate new technology partnerships and even greater channel distribution opportunities,” concluded Nizri.

Recently named a 2016 Cool Vendor in IT Automation by Gartner, Ayehu’s IT process and cyber security incident response automation software helps organizations deliver superior performance by automating manual, repetitive tasks and orchestrating workflows between critical IT systems. Its flagship solution, eyeShare, is an easily deployed, agentless solution that comes with seamless integrations to nearly all leading ITSM platforms, network monitoring systems and SIEM tools including Intel-McAfee, Splunk, HP ArcSight, IBM Qradar, ServiceNow, VMware, AWS, JIRA and more. It is available on premise or as a service through Ayehu’s partners.

About Ayehu

Ayehu provides IT Process Automation solutions for IT and Security professionals to identify and resolve critical incidents and enable rapid containment, eradication and recovery from cyber security breaches. Ayehu provides customers greater control over IT infrastructure through automation. Ayehu solutions have been deployed by major enterprises worldwide, and currently support thousands of IT processes across the globe. Headquartered in Palo Alto, Calif., the company has additional offices in New York and Tel Aviv, Israel. For more information, visit www.ayehu.com.

CONTACT INFORMATION

PR Contact:

  • Christy Kemp
    Dahlia Public Relations
    303-898-3390

Implementing Workload Automation – Tips for Success

Implementing Workload Automation – Tips for SuccessRegardless of the size, shape or industry, every business has one goal in common: increasing revenue and driving growth. In order to achieve this objective in today’s global economy, everyone from executive leadership to entry-level employees must work together to operate as efficiently and cost-effectively as possible, all while consistently delivering exceptional service to remain competitive. Workload automation has become the bedrock for making this goal into a reality.

If you’re considering adopting this technology for your own organization, here are a few expert tips to ensure a smooth, successful implementation.

Plan ahead.

The first step in successful implementation of workload automation is identifying how and where this advanced technology can best benefit your business. There’s no magic formula or perfect blueprint for adopting automation because every organization has its own needs and pain points. Therefore, an audit of current business processes should be conducted to determine where to begin making your business operate smarter and faster.

Create a roadmap.

When you’re traveling, you know that to get from point A to point B, you often need a roadmap. The same concept can be applied to workload automation. Building a clear and comprehensive roadmap of the people, processes and problem areas that should be incrementally addressed is the key to successful implementation.

Overcome objectives.

One of the major stumbling blocks organizations face when attempting to rollout workload automation is resistance from staff. This is due in large part to the mistaken idea that automation will eliminate the need for human workers. While it’s true that some roles will inevitably change, the key to getting buy-in from team members is to overcome their objectives by selling the benefits and keeping a constant line of two-way communication open. Show them how this technology will help not hurt them.

Start small.

You may have some lofty goals for workload automation, but you don’t have to achieve them all right out of the gate. In fact, a more sustainable way to approach implementation is to start small, setting specific, relevant and incremental milestones that are measurable and achievable. It’s better to think about workload automation as a marathon, rather than a sprint, where slow and steady consistently wins the race. The time and commitment of both human and financial resources will be well worth the positive results in the end.

Invest in training.

Most workload automation tools are relatively user-friendly, but that doesn’t mean there won’t still be a substantial learning curve. In many cases, it’s more about training staff to view technology with the right perspective – both for empowering them and for how it directly aligns with your company’s overall business needs. With the right training, your employees will be able to establish a solid foundation upon which additional automated processes can then be built.

Adopting a comprehensive, highly effective workload automation solution is a significant undertaking that should not be taken lightly. In order for the process to be rolled out successfully, it requires a detailed, strategic approach that involves planning, testing, validating and tweaking until you finally get it right. When you do get it right, your business will rise to the next level and become a lean, efficient and successful operation that will be able to consistently outperform the competition.

Are you ready to take that first step? Click here to download a free 30 day trial of eyeShare.





IT Process Automation Survival Guide




6 Reasons to Automate Your IT Processes

6 Reasons to Automate Your IT ProcessesThese days more and more businesses are adopting IT automation to help streamline operations, improve efficiency, boost service levels, cut costs and more. And while the overall goals and objectives of each organization may differ, sometimes to a great degree, there are a number of universal reasons that key decision makers cite for why they ultimately opted to automate their IT processes. Here are 6 key advantages to consider.

Automation of Repetitive Maintenance Procedures – Every IT department has its own fair share of routine processes and procedures that must be performed to ensure that operations continue to run as smoothly as possible for everyone within the organization. Unfortunately, many of these IT processes are highly redundant, such as checking disk space, system restarts, monitoring log files, resetting passwords and managing user profiles. All of these things can and should be shifted to automation.

Enhanced Incident Management – Incident management is one of the most frequently automated and subsequently optimized IT processes. Businesses are under constant threat and it’s become increasingly clear that the human workforce simply cannot keep up. By automating the incident monitoring, response and remediation process, the entire operation maintains a greater degree of accuracy and security.

Reduction of Errors and False Positives – IT personnel are constantly being inundated with incoming requests and, as a result, are often bogged down putting out fires and chasing their tails. This heavy volume of work coupled with the increasing demands can dramatically increase the amount of costly errors committed. Incorporating automation as a central part of critical IT processes can dramatically reduce errors and also eliminate time-consuming false positives.

Empower Skilled Employees – Automating basic, routine and repetitive IT processes is something everyone in the department can benefit from. IT leaders can focus their valuable skills and experience on more complex, mission-critical business initiatives and front-line IT workers are empowered to resolve issues without the need to escalate to management.

Integrate Disparate Systems, Programs and Applications – Maintaining a plethora of different systems, apps and programs is a very inefficient and ineffective way to do business. In many cases, these silos actually work against, rather than with, each other, further hindering operational efficiency. The right automation tool can effectively integrate with these legacy platforms to create a more connected, cohesive and collaborative interdepartmental environment.

Establishment of Documented Best Practices – The very nature of IT automation is that it creates and maintains a series of consistent, repeatable (and therefore often predictable) patterns and processes. It also provides visibility, insight and the ability to identify, establish, document and hone best practices for improved operations moving forward.

Could your organization benefit from any of these basic advantages of automation? Find out today by starting your free 30 day trial of eyeShare.





eBook: 10 time consuming tasks you should automate




Cyber Security Incident Response: The ROI of a Solid Disaster Recovery Strategy

Cyber Security Incident Response: The ROI of a Solid Disaster Recovery StrategyMany organizations place disaster recovery on the back burner because they consider it to be too big of an expense. Why allocate money toward “what if” scenarios when those funds can be put toward more immediate business needs, like sales and marketing? The problem is, treating cyber security incident response and disaster recovery as an afterthought or unnecessary luxury in an attempt to save money may very well end up costing your company a lot more than you may realize. In fact, some research indicates that upwards of 25% of businesses that close due to unforeseen events never reopen.

Even a temporary downtime can be incredibly costly, with average hourly losses ranging from $50,000 up to millions of dollars. Shifting perspective from expense to investment by identifying ROI can improve how disaster recovery is viewed and increase adoption, which means a safer, more secure business operation.

First and foremost, you can’t calculate the value of having a solid cyber security incident response and disaster recovery strategy until you first understand what a loss could potentially cost. Specifically, by determining what costs and losses are acceptable, you can then begin to establish acceptable recovery parameters. This will include a Recovery Time Objective (RTO) as well as a Recovery Point Objective (RPO).

Your defined RTO should indicate the maximum amount of downtime your organization is willing to tolerate. Your RPO should help gauge how much data your business can comfortably afford to lose, measured in seconds, minutes, hours and/or days. Typically a different RTO and RPO values will be set for each system or business process, based on importance. For instance, you would likely set higher objectives for systems for which downtime would likely have the lowest business impact, such as email servers, versus mission-critical systems that directly impact revenue.

Assigning priorities to each proposed scenario can be handled using a “cold” versus “hot” scale, with higher RTO and RPO scenarios requiring a cold solution and those will lower tolerances requiring hot capabilities. For example, systems that can withstand a downtime of 24 hours or more without making a significant impact would be categorized as cold while systems with an RTO of 15 minutes or less would require a much more urgent – or hot – response.

The final step in the process is to officially calculate the expected ROI considering the following factors:

  • Unprotected downtime (amount of time required to restore operations without a formal disaster recovery plan in place)
  • Protected downtime (amount of time to recovery with a DR solution in place)
  • Hourly revenue (amount of annual revenue divided by the total number of working hours in a year)

By multiplying both downtime scenarios by the hourly revenue you can determine the potential loss associated with each. The difference between the two represents the loss that can be avoided by implementing a documented disaster recovery strategy.

From there, the formula for calculating the overall ROI of DR is as follows:

ROI = (Avoided loss – cost of disaster recovery solution/disaster recovery solution cost x 100%)

It’s important to point out that given today’s digital landscape, the risks associated with potential online security breaches and the subsequent downtime they can cause should play an integral role in the overall disaster recovery policy. Specifically, implementing a strong cyber security incident response plan that features automation as a central tool for monitoring, evaluating and addressing incoming incidents can help avoid potential losses that a successful breach can result in. This can and should also be considered when calculating ROI.

IT professionals who recognize the importance of cyber security incident response and a strong, established disaster recovery strategy can make a case for their cause by presenting the proposed ROI to key decision makers. By selling the value of such a strategy and positioning it as it rightfully should be – an investment rather than an expense – the chances of getting the financial backing needed will greatly increase.

To learn more about how you can beef up your company’s safety and security and limit costly potential downtime, give us a call today at 1-800-652-5601 or click here to request a free product demo.





EBOOK: HOW TO MEASURE IT PROCESS AUTOMATION RETURN ON INVESTMENT (ROI)




IT Process Automation and Big Data – The Perfect Combination

IT Process Automation and Big Data - The Perfect CombinationOver the past couple of years there has been a lot of hype around ‘Big Data’, yet many IT professionals are not familiar with exactly what this term means, and particularly what it means for them. Let’s take a moment to examine just what Big Data is, and furthermore, how automation can drive Big Data to achieve successful results. In other words, how can you combine the value of IT process automation (actions/responses) with Big Data (insights/results) to really benefit your organization?

What is Big Data?

Wikipedia defines Big Data as “a collection of data sets so large and complex that it becomes difficult to process using on-hand database management tools.” In simplest of terms, Big Data is an all-encompassing term that is used to describe the growth, availability and use of information. The challenge lies in how businesses can capture, store, share, visualize and analyze this information in a way that is both efficient and effective.

In 2012, the IT research and advisory firm Gartner updated its definition of Big Data as “high-volume, high-velocity, and/or high-variety information assets that require new forms of processing to enable enhanced decision making, insight discovery and process optimization.” Since then, the concept has been further explored and much more widely embraced to the advantage of organizations across the globe.

What Does Big Data Mean for Infrastructure Professionals?

To date, Big Data has had an increasingly important role, particularly for infrastructure professionals. First and foremost, there has been a steady increase in the amount of data being accessed, analyzed and worked with. Additionally infrastructure professionals now need to:

  • Acquire more skills in things like programming, data science, math and statistics
  • Develop new real-time techniques for accessing, securing, moving, analyzing, processing, enhancing and visualizing data
  • Change thinking from the concept of “data to function” to moving “function to data”
  • Use or develop specialized capabilities for different types of processing
  • Develop orders of cost-effective infrastructure which places an emphasis on data movement, bandwidth and metadata management, which will become increasingly important.

With Big Data, the cloud is fast becoming the primary platform for computation and storage, and data will be driven by social networks and mobile devices. Infrastructure professionals also have the opportunity to create new data products and to separate data from applications. The bottom line is, Big Data is effecting big changes to our business, social and personal lives.

How does IT process automation fit into the picture?

It’s becoming increasingly evident that traditional data management methods will simply not be adequate to handle all of the changes that Big Data has in store. So, what’s the solution? IT process automation will provide the answer by allowing for cost-effective data management and protection. For instance, structured and unstructured data protection activities, such as the collection of sensitive metadata, determining who owns that data and who should and shouldn’t have access to it will provide the opportunity for automating authority and permissions management. This will allow IT managers to control data ownership, access, classification, authorization processes and entitlements, making Big Data much more manageable.

There’s no doubt about it – the shift to Big Data is occurring in full force, and IT professionals must continue to take heed and prepare. By embracing IT process automation, you can be proactive and ready to manage whatever volume of data comes your way. Most importantly, you’ll be able to do so in a way that is cost-effective and an efficient use of resources.

Are you ready for Big Data? Download our free whitepaper: IT Process Automation Survival Guide and get in the know about IT process automation and how you can leverage it to position your organization for future success.

Pros and Cons of Robotic Process Automation

Pros and Cons of Robotic Process AutomationRobotic process automation is being touted as one of the most innovative tools in the modern workplace. And while many businesses are already singing the praises of effective RPA technology, some remain hesitant over whether such tools are really worth the investment. As with any other business decision, weighing the various advantages and downsides can help make the process of determining whether robotic process automation is right for you easier and more efficient. That being said, let’s take a look at a few of these pros and cons below.

Pros
  • Improved Efficiency – The beauty of RPA is that it is designed to alleviate human workers of their mundane, repetitive daily tasks. When technology handles these tasks and workflows, the process runs much quicker and subsequently more efficiently.
  • Greater Productivity – When technology does the heavy lifting, as is the case with RPA, output can be significantly increased. Furthermore, knowledge workers will be freed up to apply their skills and experience to more important projects that drive innovation and growth.
  • Elimination of Human Error – Even the most careful human worker can make an occasional mistake. Unfortunately, sometimes these errors can prove to be incredibly costly. With robotic process automation technology, this risk is eliminated, resulting in greater accuracy.
  • Cost Savings – While implementing robotic process automation does require an upfront investment, the overall increase in efficiency and productivity as well as reduction in human errors more than justify the expense.
  • Lower Turnover – When your human employees are no longer bogged down by boring, repetitive and mundane tasks, satisfaction levels will naturally rise. Furthermore, workers will appreciate the ability to participate in more high-level projects, also lending to greater employee satisfaction and retention.
Cons
  • Monetary Expense – Budgetary restrictions are among the biggest reasons why businesses opt not to implement RPA.
  • Lack of Technical Ability – Many people believe that in order to leverage robotic process automation, the end user must possess significant technical know-how. This misconception often holds them back from reaping the many benefits that are available to them.
  • Major Change – Adopting a new technology requires change, but with the right tool, the impact of that change is much less noticeable and disruptive than many realize.
  • Redundancy – Another common concern of those resistant to RPA is the fear that robots will replace human workers, when its main purpose is to actually support humans in the workplace.

In reality, almost all of these so-called disadvantages of robotic process automation ultimately stem from lack of understanding and fear of change. When these obstacles are adequately addressed, the benefits of RPA can fully embraced and realized. For instance, becoming educated on the various options, objectively weighing the many benefits, accurately assessing ROI and addressing the irrational misconceptions of employees can help make the adoption of automation a much more positive experience.

Are you ready to take that first step? All it takes is a simple download. Get started today and experience for yourself how powerful and effective the right automation tool can truly be for your employees and your business.





eBook: 10 time consuming tasks you should automate