Best practices for rolling out Robotic Process Automation

Best practices for rolling out Robotic Process AutomationAwhile back, we pointed out the many distinct benefits that robotic process automation has to offer businesses of every size and industry. But what about those first few steps? How can one develop an implementation strategy that will make rolling out RPA as smooth and stress-free as possible? If you’re preparing to adopt RPA for your organization, here are a few best practices to keep in mind.

Involve the Whole Team – Even if the RPA technology will be managed by a specific department, such as IT, that doesn’t mean the implementation process should be exclusive to that group. To the contrary, nobody will understand the very processes you’re trying to automate better than the end-user. Tap into this resource during the planning and implementation process to ensure that every necessary angle is covered.

Make it a Collaborative Effort – Expanding on our previous point, the implementation of robotic process automation shouldn’t be handled in silos, but rather as a collaborative effort amongst all of the teams and departments that will be directly affected by this new technology. During the planning stage, it might be helpful to hold focus groups and gather as much feedback as possible from different perspectives. As a bonus, this process can help you identify change champions who will further support the adoption of your automation initiative.

Develop a Core Team – When it comes time to focus on which tasks and workflows should be automated and what each step of the implementation process should be, it’s always good practice to have a dedicated automation team to lead the cause. Most likely, this group would be made up of individuals from within your organization, but it may involve some external consulting, depending on the size and scope of the project at hand.

Leverage Self-Service – The goal of robotic process automation is to maximize efficiency and productivity levels. Self-service automation is a great tool for achieving these goals. Not only does it save the end user time and aggravation, but it also frees up your IT help desk personnel to focus their efforts on more strategic and complex issues. Incorporate self-service into your RPA initiative as much as possible.

Drive and Measure Adoption – One thing is for sure, nobody likes change. Driving adoption of a new technology, such as RPA, can be incredibly challenging. That’s why developing a strong and strategic change management plan is critical. It’s also why identifying change champions is such an important step, since these individuals will lead the charge on your behalf.

As with anything else in the business world, preparation is the key to success when it comes to implementing robotic process automation. By planning ahead and keeping the above best practices in mind, your RPA initiative will be a much more positive and painless experience for everyone.

eBook: 10 time consuming tasks you should automate

 

What is ITSM Automation?

What is ITSM Automation?IT Service Management (ITSM) is the lifeblood of an organization. Yet, if the people, processes and technology that are in place aren’t appropriately optimized, the very function of ITSM cannot adequately add value. Automation can pull all of this together and streamline operations for maximum efficiency and service levels. But what, exactly, is ITSM automation? More importantly, what can it do for your business? Let’s take a look.

There are several different levels of ITSM automation, each offering a certain level of functionality. The most basic form of automation used in the context of IT service management is that of ticketing workflow. This involves automating the following tasks:

  • Opening tickets based on the service catalog
  • Updating ticket SLA based on priority
  • Setting ticket attributes based on category
  • Initiating ticketing status workflow

The next level of ITSM automation is capable of repeatedly opening tickets based on a particular schedule. For instance, the IT team can schedule weekly or monthly maintenance workflows for network equipment.

Beyond this is advanced ITSM automation, which is intelligent and intuitive and adds the most value. With this type of automation, tickets can be moved from creation all the way through resolution without the need for any human intervention. A sample workflow using this type of automation might be as follows:

  • Monitoring software detects low disk space on a specific server
  • Monitoring software opens a ticket in the ITSM automation platform
  • The automation tool automatically assesses the ticket request and categorizes it accordingly
  • ITSM tool initiates the automated workflow for disk space remediation (i.e. deleting temp or large files that are no longer needed)
  • Upon completion of the designated workflow and a follow-up disk space analysis, the ITSM tool automatically updates the ticket and marks it as resolved

Of course, this is just one example of the myriad of tasks, workflows and processes that can be fully automated. Perhaps the most important takeaway here is that an advanced ITSM automation tool can dramatically streamline the way IT operates, shifting most or all of the system administration tasks from human to machine. And because the automated processes are recorded, management can review these events to determine if there are areas where further improvement can and should be made.

Not only does ITSM automation save the enterprise a significant amount of money in terms of operating costs, but it also frees up service desk agents to focus their efforts on more mission-critical tasks and projects, such as those pertaining to increasing customer satisfaction rates.

In seeing the functionality and benefits of ITSM automation, the question then becomes not if an organization should adopt this technology, but how soon can they do so.

Take our advanced ITSM automation platform for a test drive today and see it in action!

5 Ways to level up your service desk using it process automation

5 Reasons Your IT Automation Tool Won’t Survive the Future

5 Reasons Your IT Automation Tool Won’t Survive the FutureIf there’s one thing that remains constant in the IT realm, it’s that things change at a rapid pace. IT automation tools and technologies that were considered cutting edge just a few years ago are already becoming antiquated. As a result, more and more organizations are trying to stay ahead of the curve and maintain their competitive edge by adopting newer, more robust and futuristic technology. As we usher in a new year, now is a great time to assess your current situation and consider making a change.

To help with this, here are five tell-tale warning signs that your current IT automation tool isn’t going to support your future needs.

It’s not agile.

In years past, IT automation solutions were developed and implemented based primarily on following industry standards and best practices. Nowadays, there is a much greater need for flexibility and agility in order to adapt and evolve with the changing IT landscape. Of course, quality processes are still important, but if your IT automation platform isn’t easy to deploy and maintain, you will inevitably struggle to support your organization’s changing needs.

It’s one-dimensional.

People often confuse the term “IT automation” with the idea that it’s a technology that’s designed exclusively for IT teams. The reality is, the right automation and orchestration platform provides the ability to support both IT and non-IT needs. In fact, the workforce of tomorrow will be built upon a centralized solution that extends across all lines of business. As such, your automation platform should be completely integratable, easily customizable and offer non-IT options.

It’s not being used to its fullest potential.

Does your IT automation solution have a self-service portal? More importantly, are your end-users actually availing themselves of this feature? If you answered no, you’re not alone. But that doesn’t mean your situation should remain status quo. The problem could be simply its ease of use. Upgrading to a more streamlined, intuitive solution with out-of-the-box functionality could be the answer to increasing adoption and bringing your company more in line with other forward-thinking firms. And just think about how much better your organization will perform through this type of empowerment.

It isn’t intuitive.

Your organization undoubtedly encounters, produces and uses a rich set of data on any given day. Intelligent automation and orchestration platforms of today use machine learning to analyze, classify and mine that data for valuable insights. Furthermore, intelligent IT automation is capable of identifying patterns and anomalies within the network to quickly address and eradicate potential security threats and other incidents. This functionality is far more advanced than traditional automation tools.

It’s not capable of proactive process improvement.

Conventional IT automation tools were designed to be told what to do. The next generation of IT automation tools takes that a step further by integrating machine learning and artificial intelligence. Think about it. You employed automation to improve your business function, right? What if that platform could actually learn and tell you how to optimize business operations? That’s intelligent automation in a nutshell, and it’s something that forward-thinking organizations are taking full advantage of. If you aren’t, you’re going to get left behind.

Machine learning, advanced analytics and intelligent self-service are all components of AI-powered IT automation, which is quickly making its way into enterprises across the globe. Without this innovative technology, your existing automation strategy simply will not survive the changing needs of tomorrow.

Thankfully, you don’t have to wait. You can proactively prepare your organization for the future by ensuring that you have a robust, agile and intuitive platform that can be seamlessly integrated and leveraged across the entire enterprise.

To see this next generation automation intelligent automation technology in action, click here.

 

EBOOK: HOW TO MEASURE IT PROCESS AUTOMATION RETURN ON INVESTMENT (ROI)

Overcoming staff resistance to IT automation implementation

Overcoming staff resistance to IT automation implementationIT automation offers a variety of significant benefits to organizations, including improved efficiency, enhanced productivity, greater accuracy and output and an overall cost savings. For companies that have yet to employ this technology, however, the biggest hurdle to overcome in doing so is often resistance from employees. For some, this contention comes from fear of becoming obsolete, while others simply don’t like change. Whatever the reason, having the right strategy in place can help make rolling out ITPA a smooth, painless and positive experience for everyone.

Change Management is About People

On the surface, managing change while implementing a technological advancement such as IT automation may seem to be all about the systems and processes being automated. In reality, however, change management is about understanding the fears, needs and desires of your company’s most valuable asset: your people. By addressing the human side of change, you can overcome the roadblocks and obstacles in your way and effectively change the outlook of even the strongest opposition.

Generally speaking, people tend to fall into 3 distinct categories when it comes to adopting something new:

  • Those who vehemently oppose the proposed change
  • Those who are tentative about change
  • Those who are change champions

When planning your IT automation project, your strategy should incorporate the appropriate actions to address those individuals who fall into the first two categories. The ultimate goal is to change how your employees view the new technology being rolled out so that the process becomes a positive initiative that is driven forward by support rather than bogged down by resistance. That said, here are some proven best practices for effectively managing change in the workplace.

Conduct a readiness assessment. This can be done a number of ways, from holding focus groups to conducting a survey amongst all users. The purpose of a needs assessment is to identify the risks, benefits and potential obstacles that you may encounter when rolling out your IT automation project. It can also be helpful in determining areas of greatest resistance as well as the reasons behind the contention. Remember the old adage, you can’t fix what you don’t know is broken.

Sell the benefits. People aren’t going to jump on your ITPA bandwagon unless and until you’ve convinced them that it’s worth their while. They want to know what’s in it for them. Address this by identifying, documenting, communicating and reiterating the specific benefits that adopting automation will have for each individual and team.

Make communication a priority. One of the biggest reasons people resist change is because they don’t understand what is being done or why it’s happening. This lack of knowledge naturally breeds fear, which can derail your IT process automation initiative. To avoid this, keep the lines of communication open and make sure everyone knows not just what the big picture is, but also their important role in contributing to that big picture goal.

Lead by example. Leadership at every level and in every department should be on-board with the proposed IT process automation project. Excitement and positivity can be very powerful tools in effecting change across an organization. Make sure you have complete buy-in from all executives prior to launching your project and that they understand the importance of solidarity across the board.

Identify and leverage change champions. These are the individuals who are most excited about the adoption of IT process automation and the many benefits it will provide. By identifying these key employees, you can begin to leverage them to influence their peers who may be feeling a bit less enthusiastic about the proposed change. These individuals can help bridge the gap between front-line employees and management and become a voice for those directly impacted by change.

IT automation can dramatically improve your organization’s overall performance, but rolling out such an initiative can rarely be achieved without some type of resistance. By taking a proactive approach and developing and implementing an effective change management strategy, the experience will be much more positive for everyone involved.

Nervous about how your ITPA project will be received by your employees? The Ayehu platform is designed for fast and seamless implementation, so you can focus your efforts on what’s most important: investing in the happiness of your employees. Experience it for yourself with a free product demo today.

IT Process Automation Survival Guide

5 Ways Robotic Process Automation is Improving the Healthcare Industry

5 Ways Robotic Process Automation is Improving the Healthcare IndustryThese days, it seems everybody is buzzing about robotics, machine learning, artificial intelligence and other so-called next generation technologies. One area where a number of these technologies are already helping to streamline process and improve operations is in healthcare. In particular, robotic process automation has enabled those in the healthcare field to shift a significant amount of manual, time-intensive and error-prone work from human to machine with incredible results.

To demonstrate how RPA can be applied in healthcare, let’s take a look at five real-world examples.

Administration – Much of the busy-work that healthcare industry workers get bogged down with, including training, data entry and accounting, can be transitioned to software robots. Not only does this save time, but it also eliminates the risk of human error, improving accuracy and client satisfaction levels.

Claims Administration – A good portion of daily time is spent handling claims, whether it’s inputting and processing, adjusting or dealing with appeals. Imagine how much more your team could accomplish if those routine, time consuming tasks were shifted to machine. This is one of the biggest areas where robotics process automation is revolutionizing the healthcare industry.

Membership Management – Another area where time is not optimized when performed manually is that of managing members. For instance, setting up accounts, verifying eligibility, processing enrollments, managing benefits, billing and customer service are all part of the daily drudgery. All of these functions can be automated.

Provider Management – On the flip side of things, providers must also be managed just like members are. Credentialing of new providers, data and network management and assisting with contract audits are necessary evils that can and should be transferred from human agents to robotic process automation.

Care Management – Last, but certainly not least, there are the important workflows involved in managing care, including coordinating that care, case and utilization management, population wellness and remote monitoring. Once again, RPA is ideal for centralizing and streamlining these workflows effortlessly.

The result of shifting these and other routine tasks from human agents to software robots is far more than just cost savings. More healthcare leaders are recognizing the value-added proposition that robotic process automation has to offer, including greater quality and innovation. When workers are no longer bogged down by their daily tasks, they are freed up to focus on more critical activities, like engaging in more meaningful customer interactions.

The most exciting part? Robotic process automation isn’t something that’s coming in the near future. It’s already here, and it’s already changing the face of healthcare as we know it. Don’t miss the boat! Schedule your free product demo and see our Next Generation automation platform, powered by AI, in action today.

IT Process Automation Survival Guide

7 Tips for Managing a Remote IT Team

7 Tips for Managing a Remote IT TeamThe beauty of technologies like cloud and IT automation is that it’s enabled many IT teams to work remotely, either some or all of the time. Research has shown that offering flexible work options can dramatically improve productivity, boost employee morale (and therefore retention), maximize efficiency and cut costs. But managing remote teams isn’t without its challenges. Here are a few key pointers that will help keep everyone on track, engaged and working at optimal performance.

Check in on a regular basis.

It’s easy for remote workers to become detached from the team, which could result in a slack in performance, disengagement and potential turnover. Avoid this by making a point to stay in continuous contact with your virtual team members. Check-in consistently, whether it’s daily, weekly, bi-weekly or another arrangement that works for you.

Choose face/voice time over electronic communications.

The same technology that facilitates remote work arrangements should also be utilized to keep offsite workers plugged in. Remember – your employees are already immersed in things like IT automation and other human-less tools. Bring them back to reality by connecting via telephone or video conferencing instead of email or instant messaging. If possible, occasional in-person meetings are recommended.

Make communication a priority.

When it comes to remote workers, “out of sight, out of mind” can easily become a problem. Co-located teams that perform at their best do so in part because those in leadership roles make regular communication a priority. Get to know your off-site employees. Actively listen when you’re meeting together. Treat them with trust and respect. Ask about workload and progress. Simply put, over-communicate.

Be clear about expectations.

As a manager, it’s your job to clearly and accurately let your employees – both on-site and remote – about exactly what’s expected of them. Being located at a satellite or home office can make it even more challenging for team members to know where they stand. Always be direct about roles, projects, deadlines and anything else so that your remote workers will be able to deliver on those expectations.

Make yourself available and accessible.

Your remote workers cannot simply pop into your office when they have a question or concern. Overcome this challenge by making yourself as available as possible and ensuring that your team members know when and how to best get ahold of you. Respond promtly to messages or emails. This may involve making yourself available across different time zones, but it’s essential to running a cohesive dispersed team.

Enable and encourage collaboration.

To be most effective in their roles, remote employees should be able to connect and collaborate with other team members. Thanks to technology, there are plenty of tools available to facilitate this, from Skype and instant messages to Slack and other cloud collaboration tools. Once the preferred platforms are set up, encourage your subordinates to participate and lead the charge by actively engaging as well.

Foster relationships.

When employing tools like IT automation, it can be easy to become detached from the human aspect of working as part of an IT team. Overcome this obstacle by using team building and camaraderie to foster interpersonal relationships amongst team members. Make a point to get to know your employees on a personal level and try to find a common ground. Encourage occasional “water cooler” conversations, as they will enable personal connections and strengthen relationships.

If you thought IT automation would allow you to set it and forget it, you may have forgotten about the one key component of your IT team that isn’t going anywhere anytime soon: people. Keeping the human touch in the mix can be challenging, especially when some or all team members are located off-site. The seven tips above should help you keep your remote team happier, healthier and ultimately more successful.

eBook: 10 time consuming tasks you should automate

Why Prevention Is No Longer Enough for Cybersecurity

Why Prevention Is No Longer Enough for CybersecurityHow would you know if your cybersecurity strategy failed to detect a legitimate threat? It could happen one of two ways: either you’ll get lucky and find it yourself or a third party – whether it’s a customer, an auditors or someone else – will catch it first. Sadly, the latter is most often the case, which means that data breach could easily cost you as much reputationally as it will financially.

The fact is, prevention strategies and technologies, such as firewalls, antivirus software, encryption and other security controls, are designed to block attackers from gaining access to your infrastructure. These tools are certainly important and can be effective. They should now, however, be your only line of defense.

If we’ve learned anything from the high profile data breaches that have graced the headlines over the past year, it’s that determined attackers will find their way in, despite the presence of preventative technology. As such, it’s equally important that you have the right strategy in place to be able to detect and address threats that are already inside your infrastructure.

Detection Monitors Your Monitors

We all want to trust that our prevention strategies are working, but as mentioned above – how can you know if they’re not (and more importantly, before it’s too late)? That’s why detection tools are so important.

Automated detection technology, such as continuous monitoring and automated alerting, provide ongoing visibility into all of the activity that’s occurring within your infrastructure. Not only are these tools designed to keep you abreast of known issues, such as previously disclosed cybersecurity threats, but they’re also designed to identify and alert about new and unknown threats that may have successfully slipped past your preventative defenses.

The information gathered from this monitoring and alerting enables IT agents to make quick, data-driven decisions, such as whether to cut access to a certain application, patch a server, or implement a new workflow to better detect similar events in the future. Furthermore, with the right platform, remediation of threats can be entirely automated, enabling round-the-clock protection. These are things most prevention tools cannot accomplish, because they simply were not designed to do so.

While tools like antivirus software or firewalls can mitigate certain known or common security events, they aren’t designed to detect new threats. Additionally, most prevention tools lack the alerting functionality to notify key personnel in real-time about any issues that may arise. And with new cybersecurity threats constantly on the horizon, it’s clear that prevention alone isn’t going to be enough to keep your infrastructure secure. To achieve maximum protection, detection is necessary.

Rapidly Evolving Landscape

One of the biggest reasons detection and remediation are becoming a growing necessity is because many organizations are adopting cloud technology. The cloud enables businesses to operate at scale, which means rapid changes and an increasing number of endpoints to protect. Detection addresses this evolution and scales seamlessly alongside the business.

Yesterday’s static, on-premise environments are quickly being replaced by cloud solutions, which makes infrastructures much more vulnerable to today’s invasive and sophisticated attacks. In other words, we are operating on an entirely different landscape. Detection enables IT teams to gain visibility into all of the hosts running at any given moment and shut any of them down to stop threats in their tracks.

Prevention and Detection Working Together

We aren’t recommending that you scrap your prevention strategy. To the contrary, prevention tools are still effective in doing what they were designed to do, which is keeping known cybersecurity threats out. Detection simply allows you to add another layer of protection. When working in tandem, prevention tools help weed out a good portion of threats while detection tools dig deeper, collecting critical real-time data about security events and enabling security teams to respond immediately.

In this context, you can think of detection and remediation kind of like gap insurance for your infrastructure. Having both in place, when a point of failure inevitably occurs, your second line of defense will kick in. This provides a much more robust and therefore more effective cybersecurity strategy.

Conclusion

With today’s threat landscape becoming even more dangerous by the day, there’s never been a more critical time to strengthen your organization’s cybersecurity posture. Establishing a strategy that integrates prevention with detection, alerting and remediation will add the layers of protection you need to stay a step ahead of your attackers.

Is your prevention strategy falling short? Beef up your protection with Ayehu. Take our automation and orchestration tool for a test drive today and see how automated cybersecurity detection can make your company safer.

eBook: 5 Reasons You Should Automate Cyber Security Incident Response

Ayehu Software Names Tomer Aharoni of Bank Hapoalim Ltd. as Latest ITPA Super Hero

IT Process Automation Super HeroAyehu, industry leading developer and marketer of enterprise-grade IT process automation and orchestration solutions for IT and security professionals, has announced the latest recipient of its ITPA Super Hero Award. This time, Ayehu has selected Tomer Aharoni of Bank Hapoalim. Tomer was chosen for how he has leveraged IT automation to create more efficient, streamlined business processes for his team.

As Monitoring and Automation Team Leader, Tomer is no stranger to automation technology. Yet, despite his knowledge and experience, his team was still struggling with long IT processes that were made even more complicated by the many disparate systems being used. Prior to using the Ayehu automation and orchestration platform, Tomer and his team were bogged down by manual script writing. He knew it was a tremendous waste of their time and resources.

About two years ago, Tomer, with the full support of his managers, decided it was time to start turning things around and leveraging the available advances in technology to his advantage. Jumping right in, he decided to start by automating the entire incident management process. He used Ayehu’s out-of-the-box features and simple drag-and-drop templates to create automated workflows in place of manual scripting. The system can now open, update and close tickets with built-in checkpoints for long recovery processes.

The result of Tomer’s automation strategy has been a closed-loop solution that is designed to quickly respond to and remediate events as soon as they occur. This has resulted in less downtime and much faster mean time to repair (MTTR). Now he and his team can feel confident that system recovery is taken care of so they can focus their efforts on other important IT initiatives.

“The Ayehu platform has made it so much easier for us to perform our duties in a way that is fast, efficient and accurate,” comments Tomer. “Now, we can enjoy quick recovery and a more streamlined infrastructure thanks to the integration between our monitoring systems and automation platform.”

Ayehu’s IT Automation Super Hero Award is given in recognition of IT professionals who utilize automation technology to improve the way their teams, departments and organizations run. Anyone in any industry who uses the eyeShare product is eligible to receive this coveted award.

To learn more, or to nominate yourself, your team or someone you know, please click here.

About Bank Hapoalim Ltd.

Bank Hapoalim is Israel’s largest bank. Established in 1921, the bank holds a significant presence in global financial markets. In Israel alone there are over 600 ATMs, 250 bank branches, 7 regional business centers, 22 business branches and industry desks for major corporate customers. The bank also operates several international subsidiaries, including those located in UK, North America and throughout Europe. To learn more about Bank Hapoalim, please visit: www.bankhapoalim.com.

About Ayehu

Ayehu provides IT process automation and orchestration solutions for IT and security professionals to identify and resolve critical incidents and enable rapid containment, eradication, and recovery from cyber security breaches. Ayehu provides customers greater control over IT infrastructure through automation. Ayehu solutions have been deployed by major enterprises worldwide, and currently, support thousands of IT processes across the globe. For more information, please visit www.ayehu.com.

IT Process Automation Survival Guide

4 Cybersecurity Challenges that Could Be Placing Your Infrastructure at Risk

In today’s digital age, network availability and reliability are critical to businesses of every size and industry. A strong, secure infrastructure is the key to keeping customers happy, protecting your brand reputation and ensuring positive movement in terms of both revenue and profits. Achieving this type of maximum security, however, is becoming increasingly challenging in the face of escalating cyber-attacks.

Losing network access is no longer just a minor inconvenience for today’s businesses. Not only can it be incredibly costly from a financial standpoint, but it can also cause irreparable damage to a company’s reputation. And the cold, hard truth is, conventional methods for protection are no longer adequate, especially given the increase in frequency, intensity and size of cyber-attacks.

To achieve a secure infrastructure, IT leaders must address the four main challenges that are standing in their way. Those challenges are as follows.

Lack of Visibility

Maintaining a clear and accurate view of all devices and network assets across physical, virtual and cloud infrastructure is critical to maximum protection. After all, you can’t protect what you cannot see. The challenge lies in the reliance on traditional security systems to track and monitor the network. These antiquated solutions do not provide a complete view of all devices and assets, leaving some vulnerable to compromise.

To address this, IT leaders should leverage solutions that allow them to centralize and automate network discovery, enhance visibility and quickly identify attack points, anomalies, patterns and other suspicious activity.

Poor Vulnerability Detection

As challenging as it is to obtain a consolidated view of devices and network assets using conventional methods, spotting and quickly addressing vulnerabilities in those assets can be just as difficult.

Vulnerability scans can be helpful, but since they aren’t capable of continuously monitoring every single device, virtual machine and end point across complex infrastructures, nor can they pinpoint threats generated from configuration errors, non-compliant devices and outdated components, they simply aren’t sufficient enough to keep organizations secure.4 Cyber Security Challenges that Could Be Placing Your Infrastructure at Risk

Without comprehensive insight on vulnerabilities, networks are no match for the sophisticated cyber-attacks of today.

DNS-Based Attack Protection

Exploiting DNS has proven to be a highly effective way to disrupt and disable networks. Attackers utilize DNS pathways to ravage networks in a variety of ways. For instance, hackers often use DDos attacks to flood DNS servers with bogus requests, swap out legitimate URLS for fake ones that cause websites to appear to be down when they’re not, and create diversions that allow them to hide other types of attack.

The reason DNS has become the method of choice for so many cyber-criminals is because conventional infrastructure security methods are incapable of protecting DNS. To overcome this risk, IT leaders should seek out advanced solutions that are specifically designed and developed to comprehensively and automatically protect DNS from would-be attacks.

Lack of Integration within Security Ecosystem

Many companies employ the use of a large number of disparate security solutions from a variety of different vendors. This results in silos that are incapable of working together and sharing critical information, which results in a significant challenge to security teams who are responsible to take action amidst a dynamic and ever-evolving security landscape.

To complicate matters further, security teams in this situation also find themselves drowning in a sea of increasing threats with little to no clear direction on which threat to act upon first and why.

The solution is to create a network that is made up of systems, software and applications that can be fully integrated with one another with the goal of enhancing the performance of the entire cybersecurity ecosystem. This type of setup enables security teams to gain greater visibility and remediate swiftly to mitigate risk.

Conclusion

A failure to adequately protect your network and infrastructure can result in much more than just a little bit of downtime. A sophisticated and complex cyber-attack can cripple your network and place the reputation as well as the careers of everyone involved in jeopardy. To ensure maximum protection and network availability, organizations must close the gaps and address the vulnerabilities that other solutions create.

Integratable solutions which involve automation and data-driven intelligence can effectively improve visibility and enhance threat detection across even the most complex infrastructures, thwarting attacks and optimizing the performance of the entire security ecosystem.

Don’t get caught on the bad end of a cyber-threat. Provide your network and infrastructure with maximum protection. Launch your free product demo of Ayehu today to get started.

eBook: 5 Reasons You Should Automate Cyber Security Incident Response

Ayehu Named as a Deloitte 2017 Technology Fast 500 EMEA Company

deloitte fast 500 EMEAGrowth attributed to global demand for Ayehu’s IT Automation and Orchestration Platform Powered by Artificial Intelligence

San Jose, CA – December 12, 2017Ayehu, provider of an intelligent automation and orchestration platform powered by Artificial Intelligence, today announced it was included in the Deloitte Technology Fast 500™ EMEA list, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences and energy tech companies in Europe, the Middle East and Africa (EMEA). Ayehu grew nearly 260 percent during the four-year period.

Ayehu’s chief executive officer, Gabby Nizri, attributes its continued strong growth to the increasing global demand for its IT automation and orchestration platform.

“More organizations are moving toward creating a self-driving enterprise in this digital era. Powered by AI and machine learning, our platform is an essential tool for making the steps toward digital transformation and ensuring future success,” said Nizri.

Ayehu acts as a force multiplier, driving efficiency through a simple and powerful IT automation and orchestration platform powered by AI. The next generation platform is SaaS-ready for hybrid deployments and is powered by machine learning driven decision support, for fully enhanced and optimized automated workflows. IT and security operations can fully automate and mimic the response of an experienced IT or security operators and analysts, including complex tasks across multiple, disparate systems, executing thousands of well-defined instructions without any programming required, helping to resolve virtually any alert, incident or crisis.

About Deloitte Global’s 2017 Technology Fast 500 EMEA program

Deloitte Global’s Technology Fast 500™ EMEA program is an objective industry ranking focused on the technology ecosystem. It recognizes technology companies that have achieved the fastest rates of revenue growth in Europe, the Middle East, and Africa (EMEA) during the past four years. The program is supported by Deloitte Global’s Technology Fast 50 initiatives, which rank high-growth technology companies by location or specifically defined geographic area, and are run by Deloitte Global’s Technology, Media & Telecommunications (TMT) industry group. More information on the program is available at www.deloitte.com/fast500emea.

Now in its seventeenth year, the Technology Fast 500 program in EMEA included over 18 countries, including Belgium, France, Finland, Germany, Italy, the Netherlands, Turkey and the UK. This year’s winners were selected based on percentage fiscal-year revenue growth from 2013 to 2016.

Sponsors of Deloitte Global’s 2017 Technology Fast 500 EMEA program are Euronext, a pan-European exchange that helps tech companies finance growth and innovative projects through the stock market; Oracle NetSuite, provider of cloud-based financials / Enterprise Resource Planning (ERP), HR and omnichannel commerce software that runs the business of companies in more than 100 countries; and Michael Page, recognized by clients and candidates the world over as the leading specialist consultancy in permanent recruitment, temporary staffing and interim management.

About Deloitte

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL (also referred to as “Deloitte Global”) and each of its member firms are legally separate and independent entities. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.

Deloitte provides audit & assurance, consulting, financial advisory, risk advisory, tax and related services to public and private clients spanning multiple industries. Deloitte serves four out of five Fortune Global 500® companies through a globally connected network of member firms in more than 150 countries and territories bringing world-class capabilities, insights and service to address clients’ most complex business challenges. To learn more about how Deloitte’s approximately 264,000 professionals make an impact that matters, please connect with us on Facebook, LinkedIn or Twitter.

About Ayehu

Named by Gartner as a Cool Vendor, Ayehu’s IT automation and orchestration platform is a force multiplier for IT and security operations, helping enterprises save time on manual and repetitive tasks, accelerate mean time to resolution, and maintain greater control over IT infrastructure. Trusted by major enterprises and leading technology solution and service partners, Ayehu supports thousands of automated processes across the globe. For more information, please visit www.ayehu.com and the company blog.  Follow Ayehu on Twitter and LinkedIn.