4 Ways Cloud Automation is Changing the Way Businesses Operate

4 Ways Cloud Automation is Changing the Way Businesses OperateAs more C-Suite decision makers begin to recognize the flexibility and innovation afforded by cloud technology, it’s quickly becoming an integral part of the majority of organizations. Making the transition away from on-premise data center, however, requires more than just the cloud. Automation is equally important. In fact, in many ways, cloud automation is revolutionizing the way the enterprise operates. Here are four key areas where these changes are rapidly occurring.

Efficiency

The expenses associated with the current model of data center infrastructure are often far too high to justify. Typical costs in IT involve everything from staff to networking to servers and data storage (just to name a few). Making the transition to a cloud-based infrastructure dramatically reduces those operating costs and subsequently brings capital expenditures down.

Cloud automation takes this a step further by providing valuable insight into how resources are being used while also delivering the tools needed to scale those resources accordingly. Suddenly, spikes in demand won’t require the purchase of additional servers, which means no more significant investments for temporary situations.

Productivity

IT teams that aren’t leveraging cloud automation are forced to rely on manual labor to perform day to day mundane tasks such as maintenance and operations. Automation becomes a force multiplier, shifting the burden of manual work from human to machine, which instantly boosts productivity across the board.

Deployment

Automated deployment reduces the risk of human error, facilitates better collaboration and provides a much greater availability of resources. As a result, the IT team’s agility and performance will also increase. Cloud automation effectively reduces the length of time it takes from development to go-live.

Instead of relying on human operators, the vast majority of manual tasks, such as validating code, configuring databases, testing and monitoring, are performed automatically, without the need for human intervention. And since configurations for automated deployments remain constant unless changed, there’s no need to continuously set up new ones for each deployment.

Resilience

Any business that’s experienced a network outage can attest to the nightmare it can become. Cloud automation can strengthen the resiliency of systems because it offers continuous monitoring for potential problems and automatically addresses those issues as needed.

Furthermore, cloud automation enables organizations to replace failed servers with temporary standby ones that are geographically dispersed and to which data is automatically backed up. This ensures that critical applications remain available, even in the event of an outage.

Without question, cloud automation is assisting organizations of all sizes and industries manage the complexity of today’s cloud infrastructures. With an automated solution in place, the business is far more capable of adapting to changes in trends, strategy and even the environment. Best of all, this is accomplished at a fraction of the cost of a traditional network refresh.

Are you thinking of jumping on the cloud automation bandwagon? What are you waiting for? Take our next generation automation and orchestration platform for a test drive and experience it for yourself today!

5 Ways to level up your service desk using it process automation

4 Cybersecurity Trends that Will Plague Businesses in 2018

4 Cybersecurity Trends that Will Plague Businesses in 2018We’re nearly one full month into 2018 and it’s clear already that cybersecurity remains one of the top priorities for businesses across the globe. Preparing in advance and having an idea of what to expect can help strengthen your defense. To help, we’ve identified a few of the top global security threats that experts believe have the potential to become significant obstacles for businesses over the coming months.

The IoT

The Internet of Things continues to add several new layers of risk to organizations across the globe. Unfortunately, the majority of IoT devices are not inherently secure, so as more companies adopt those IoT devices, they are unwittingly adding more vulnerability to their network and infrastructure. Additionally, there remains a lack of transparency surrounding what information is being captured and transmitted. When a cybersecurity breach does occur and the truth comes out, companies will likely be held responsible by both customers and regulators.

Crime as a Service (CaaS)

Criminal syndicates in the cyber realm are nothing new. What’s predicted to be different in 2018, however, is that thanks to CaaS, less sophisticated “aspirant” cyber-attackers (even those without a great amount of technical knowledge) will be able to purchase tools and services that will enable them to carry out attacks that they would otherwise been incapable of conducting on their own. Essentially, anyone who wishes to get into the cybersecurity game will have much easier entry moving forward, which means even more risk for businesses, particularly small to mid-sized ones.

Supply Chain

The supply chain is inherently vulnerable for a number of reasons; namely due to the fact that a good deal of sensitive and valuable information is typically shared amongst suppliers. As that data is shared, it results in a loss of control, which increases the risk of compromise in integrity, confidentiality and availability. The challenge lies in knowing precisely where information is at every stage of the lifecycle so it can be adequately protected. To address this, organizations must prioritize finding the weakest places in their supply chains so they can properly address those vulnerabilities before a problem arises.

Regulation

With the European Union General Data Protection Regulation (GDPR) set to take effect within the next few months, a whole new layer of complexity will be added to critical asset management. GDPR isn’t just about compliance. It’s about being able to pinpoint any area throughout your organization and along your supply chain and understand how personal data is being managed and protected. If you’re not yet prepared for this upcoming deadline, here are a few guidelines to get you started.

These are, of course, just a few of the many cybersecurity threats that exist in the landscape today. The key to overcoming these threats is to implement a strong strategy that focuses not only on prevention, but also rapid detection and remediation.

Ayehu’s Next Generation Automation and Orchestration platform seamlessly integrates with all the top monitoring and incident response programs to become a cybersecurity force multiplier. Faster response means less impact on your company’s bottom line. Take it for a test drive today to learn more!

eBook: 5 Reasons You Should Automate Cyber Security Incident Response

Is AI Destroying the Workforce? Not Quite.

Is AI Destroying the Workforce? Not Quite.There’s been a lot of talk recently about jobs being brought back to the U.S. The truth of the matter is, for some roles, there will soon be nothing to come back to. The reason, of course, is automation. And many people are already whipping themselves up into a panic over it. So, what gives? Are people right to worry? Is AI really going to take over the workplace, displacing humans altogether? Is there even any hope at all?

Before you jump on the bandwagon and take your harsh stance against the perils of artificial intelligence, consider a different group of individuals for a moment. They’re called automation engineers, and while everyone else is busy worrying about AI taking jobs away, these folks are plugging away writing software, developing algorithms, deploying workflows and gathering invaluable data. These people have a front row seat to how the way we live, work and function is evolving right before our eyes.

In fact, there are a growing number of individuals in a variety of different areas of work who are feeling anything but negative toward the rise of automation. Some will even confidently point out how increased adoption of AI technology is actually good for the future of work. Because the reality is, while automation will inevitably replace the need for human operators in some roles, the technology is actually creating far more opportunities than it is eliminating. After all, someone’s got to manage all of this automation, right?

CNBC recently published a list of “robot-proof jobs,” which pointed toward a trend in STEM jobs involving science, technology, engineering, and math. In particular, algorithm writers and assessors were singled out as being in increasing demand. What’s more, the technical revolution is bringing to market a flood of new services, products and industries. These advancements are subsequently creating a plethora of new jobs for which there is a greater demand than workers to keep up.

So, will AI destroy the workforce? Hardly. The key will ultimately lie in reskilling existing workers to adapt alongside these new technologies. Will many of the jobs of yesterday become obsolete tomorrow? Yes. But that doesn’t necessarily mean the people who performed those jobs will also become redundant. Those who are willing to evolve, learn and grow to adopt new required skills have the potential to enjoy continued success throughout their careers, using AI as a guide and a partner rather than a foe.

The best news is, you don’t have to wait to see what AI has in store. Experience the next generation of automation and orchestration powered by artificial intelligence today by clicking here.

Making Intelligent IT Automation Part of Your Corporate Culture

Making Intelligent IT automation part of your corporate cultureIn order for intelligent IT automation to be truly successful and produce sustainable results, it can’t be a one-off project that is exclusive to the IT department. It has to be woven into the very culture of the organization and fully embraced across the entire company. But changing corporate culture is much easier said than done. How can you incorporate automation so that it becomes an integral part of the everyday work environment? Here are a few suggestions to get you started.

Get buy-in from top leadership. Cultural changes typically start at the top and trickle downward, so make sure that everyone in a leadership role within your organization understands the benefits of intelligent IT automation and why it’s so critical that it become a part of the underlying atmosphere of the company as a whole. Once they’re on board, it’s time to start leading by example.

Sell the benefits. If you want your company culture to embrace automation, you have to make everyone in every position aware of how it will benefit them directly. In other words, show what’s in it for them. Otherwise, you will lack the support needed to make the final shift. Remember, intelligent IT automation isn’t just about those running your help desk. Things like self-service automation also provide enhanced flexibility, autonomy and empowerment to the end-user. Get the message out.

Identify and address obstacles. Change management is challenging, especially when it involves the evolution of an entire corporate culture, but it’s not impossible. You just have to understand what’s standing in the way so you can overcome those obstacles. For instance, if your employees are scared that intelligent IT automation will make them obsolete, they will resist. You have to address and quell that fear head on by showing them the opportunities it will bring for new roles, such as Automation Engineer, and the ability to do more with less.

Incentivize and reward. Culture change happens much more smoothly and effectively when it’s not shoved down the throats of your employees. Instead of simply telling them and expecting them to adapt, make them a part of your company’s evolution. Not only will this help them better understand the reasons behind the change, but the buy-in will create a much stronger foundation for the shift across the board.

Keep it fluid. The beauty of intelligent IT automation, and technology as a whole, is that it’s constantly changing and improving. A corporate culture is much the same in that it should be something that can be molded and enhanced as needed. Keep an open mind and make modifications where necessary. As long as you’ve got a solid foundation to work with, the only direction you can go is up.

Have you been successful in weaving intelligent IT automation into your organizational culture? Please share your insight, advice and tips in the comment section below. And don’t forget to launch your free product demo of our Next Generation Automation & Orchestration platform, powered by AI. It’s something you must experience for yourself!

EBOOK: HOW TO MEASURE IT PROCESS AUTOMATION RETURN ON INVESTMENT (ROI)

The Four Keys to Better I&O Efficiency

Four Keys to Better I&O EfficiencyIT infrastructure and operational (I&O) efficiency are fundamental to the ongoing success of businesses of every shape, size and industry. Yet, even those who recognize this fact may not have yet achieved full maturity in these areas. If you want to remain competitive in the digital age, you must find a way to improve, enhance and foster the infrastructure and operations of your organization. Here are four tips to get you started.

Focus on the Right Metrics – Measuring and monitoring performance are critical components of a mature I&O, so it’s important that you develop a good system with the right metrics in place. Not only do metrics provide the ability to monitor internal performance for improvement purposes, but they also arm IT managers with the tools and information needed to demonstrate those improvements to key decision makers.

Use the tools and technology at your disposal for measuring things like performance and availability, configuration management, workload automation and more to establish a baseline of I&O metrics and measure that baseline regularly. This will allow you to ensure ongoing performance and activity, which will eliminate the need for users to keep such a close watch on IT. This, in turn, provides an added benefit of enhanced security and compliance.

Plan Ahead to Reach Maturity – Understanding that you need to achieve a certain level of I&O maturity and actually putting the right steps in place to do so are two entirely different things. As with anything else in business, if you want to improve and enhance your infrastructure and operations, you must develop and implement a plan for reaching that goal. Try taking a programmatic approach, plotting a course of action that is most closely aligned with your overall business goals and needs.

First, determine the appropriate services that will help you achieve better performance and work toward your goals, always considering the costs associated with said services. Select your services and assemble the right team to help implement and manage those services. A recommended approach is to combine new employees with existing ones and provide the right training and tools to help empower them toward success.

Consider Different Angles & Think Outside the Box – There’s no one-size-fits-all approach to maturing your I&O, nor is there one single approach that works better than others. You may need to combine a variety of new and existing technologies to achieve the desired results. For instance, adding new hardware or servers can breathe new life into existing systems and make them more efficient and effective than they were previously. This marries new with old for optimum results at the right price.

Upon a thorough assessment of the company’s required governance, risk levels and change rate, another option would be to shift workloads from core resources into the cloud (either public or private). The key to this step, regardless of how it is ultimately executed, is to identify areas where existing hardware and systems can be leveraged and which areas will require new technology. Therein lies the answer as to which direction your particular business should head.

Automate, Automate, Automate – Finally, although perhaps most important, intelligent IT automation can have a tremendous impact on I&O maturity. One area in particular where automation can be critical is that of support and remediation. These routine, repetitive tasks, which are usually assigned to the IT help desk, can be more efficiently handled by an automation tool, freeing up personnel to focus on more important things. Automation can also reduce errors and improve compliance through enhanced auditing capability.

The requirement on IT groups to provide better, more accurate service with fewer resources is ultimately the need that will drive I&O to perform at its best. This takes maturity, which is something that doesn’t come naturally, but must be achieved through careful, strategic planning and ongoing measurement using the right tools, such as intelligent IT automation.

Could your I&O use an overhaul? Help bring the maturity of your infrastructure and operations to a whole new level by implementing IT automation within your organization. Click below to learn about the top 10 tasks you can start automating right away, and launch your free product demo today to get started!

eBook: 10 time consuming tasks you should automate

How to Build Your Center of Excellence (CoE) for Automation

How to Build Your Next Generation Center of Excellence (CoE) for AutomationThe Center of Excellence (CoE) for Automation has become a very hot topic these days, moving from distributed organizations that each own several tools and scripting to one vertical center that provides automation solutions across the enterprise.

In response to this growing demand, Ayehu has established an Automation Academy that will help enterprises to transition and build their own CoE, training people to become Automation Specialists / Engineers. This will allow organizations to better prepare for the future (when machines will do almost everything) and help drive efficiencies via automation with a stronger emphasis on innovation.

Building your own CoE for Automation isn’t necessarily as complicated as you may think. In fact, it can be accomplished by implementing just a few strategic steps. Here’s how.

Step 1: Evaluate and Adopt Automation

The first step in the process of establishing a CoE  for Automation is to gain adequate understanding of the various challenges, opportunities and benefits of automation. During this process, project management teams may choose to identify certain “quick wins” that can be automated fast and result in immediate return on investment.

Step 2: Define, Document and Set Up the CoE

Having gained a strong understanding of the challenges surrounding adoption of automation as well as the tremendous, quantifiable opportunities it presents, the next step is actually establishing your Center of Excellence for Automation. This involves selecting the appropriate core team members as well as evangelists who will assist in spreading awareness and advocate for the benefits of automation.

Keep in mind that the ideal core team for a CoE demonstrates a broad spectrum of skill sets. For instance, you’ll need someone who can assess the impact and document the processes, someone who can handle the implementation and integration process and someone else who can monitor and test the automation.

Step 3: Establish Systems and Infrastructure

Your CoE for Automation will only be as effective as the technological foundation upon which it is built. Making wise choices upfront about the systems and infrastructure you establish will set the stage for rapid growth and also help to prevent potential issues from occurring down the road. Invest in enterprise-class automation and architecture that includes robust features. Create and document best practices with a focus on automated processes that are consistent, efficient, accurate and auditable.

Step 4: Train, Educate and Reskill

While automation will inevitably eliminate some jobs, there are opportunities to train and reskill people for new, next generation roles, such as Automation Engineers. Reskilling and redeploying back to work will ultimately create higher value for the organization, its clients and for the employees themselves. Look for training options that are specific to CoE development, like Ayehu Automation Academy.

Step 5: Sustain and Scale

Once your CoE is officially established, the next phase should involve aligning the automation strategy with the strategic objectives of the organization. This typically involves scaling the approach to make it broader. For instance, while the initial goal of automation might have been to reduce costs, the scope should eventually evolve to include such larger goals as creating stronger customer loyalty or driving greater agility.

The entire CoE needs to work on firming a matured process so it can become agile enough to respond to demand and maximize efficiency. This process should have a definition of how the organization should approach the CoE, how the CoE should evaluate and prioritize these requests, how it should develop its internal design to production processes, etc.

Finally, the core CoE team should specifically include analysts who can continuously identify automation opportunities, translate business needs to IT processes, determine potential ROI and create the logic steps necessary for the automation engineers to build and implement the processes. Remember – a CoE isn’t stagnant. It’s something that must change, evolve and improve as time goes by.

Step 6: Incorporate Automation into the Culture of the Enterprise

Ultimately, automation should become a complement of continuous process improvement for the entire organization. The last step of building a CoE for Automation involves changing the overall business mindset to embrace the opportunity automation presents to change and improve how it operates.

Creating the CoE without making a cultural change in the organization simply will not work. The organization (the people) must change their behavior and think about automation as opportunity to live better, to focus on more important things and be freed up for innovation. Embracing automation will allow the CoE to become relevant to an organization that wants to change and automate as much as possible.

Keep in mind that this phase can take a good deal of time to complete. You’ll know you’ve achieved success once automation becomes embedded in every department and function throughout the enterprise.

Step 7: Market the CoE

Once the CoE for Automation is successfully established and the necessary cultural shift has been set in motion, it’s time to start promoting the CoE to outside to end clients. Any client-facing employee should be prepared to sell the innovation and success stories of automation. This will create demand generation and fulfillment and help the organization achieve maximum competitive advantage.

This is clearly a high-level overview of the CoE process, but it should at least provide a framework upon which to build. If you’re considering making a move in this direction, we encourage you to take advantage of our resources and expertise by allowing us to assist you with developing and establishing your Center of Excellence.

Why go it alone when you can rely on a team of experts who can help you every step of the way? To learn more or get started, contact Ayehu today.

5 Reasons IT Automation Should Be Your Top Business Priority

5 Reasons IT Automation Should Be Your Top Business PriorityThere are plenty of reasons many organizations still haven’t jumped on the IT automation bandwagon. For some, it seems like too much of an investment. For most, however, it’s more a matter of not fully understanding the benefits this type of tool can have on productivity, efficiency, service levels and operations as a whole. If you’re one of those who are still on the fence about whether ITPA is really worth investing in, here are 5 compelling reasons to help you make the right decision.

Streamline Processes – Most businesses, especially in terms of IT, are run through a number of separate processes. Not only is this incredibly inefficient, but it’s also much more error-prone. If just one area breaks down the potential ripple effect could end up costing the company substantial money. IT automation is designed to streamline operations so everything works in conjunction for optimum performance.

Reduce Excess Costs – Without question, one of the biggest drains on an organization’s revenue is inefficiency. Another is costly human error. One tiny mistake or delayed process could have a huge impact on the bottom line. By removing the human element from many of the manual processes IT performs on a daily basis, efficiency levels will be maximized and errors will be eliminated, thereby saving money for your company.

Enhanced Visibility and Accountability – Do the decision makers in your IT department really know who’s doing what and how at any given moment? Probably not. This lack of visibility can allow inefficiencies and underperformers to slip through the cracks unnoticed, and the business will pay as a result. The right IT automation tool will provide real-time insight throughout the entire process. As a result, each team member will have a greater level of accountability for his or her performance.

Identification and Development of Best Practices – The only way to make your business run better is to understand what processes are in place, how they are being handled and what the outcome currently is. This helps you determine what’s working and which areas might need some tweaking. IT automation powered by AI and machine learning provides valuable insight into key business processes so they can be further analyzed in order to create and develop best practices moving forward.

Better Use of Resources – Your IT department is staffed with well-trained professionals who, if you don’t have automation, are wasting their valuable skills and abilities. As a result, you are wasting money paying them to do menial tasks for which they are overqualified. By implementing IT automation, those routine tasks and processes are handled automatically, freeing up your skilled IT personnel to focus their time and efforts on more important tasks.

Is your organization losing money on inefficient processes, errors and wasted efforts? Are you ready to experience firsthand how IT automation can help? Click here to take it for a test drive.

IT Process Automation Survival Guide

HR Pros: Workflow Automation Could Be Your Ace in the Hole

HR Pros: Workflow Automation Could Be Your Ace in the HoleIf there’s any department that could benefit from workflow automation, it’s human resources. Between processing applications and conducting interviews to hiring and onboarding and the mountains of paperwork that come along with it, it’s easy to see where someone in this role could get bogged down with manual tasks. With automation, however, the majority of these things can be shifted from human to computer, dramatically improving efficiency levels, boosting productivity and freeing up skilled workers to focus on other, more important mission-critical projects. Here are 6 specific examples.

Streamline the hiring process.

How much money does your organization pay your skilled HR staff members to handle the hiring process? Even at minimum wage, the amount of time wasted on so many manual tasks could easily be better spent elsewhere. Implementing workflow automation will streamline this entire process. It will also eliminate the risk of miscommunication between the HR team and manager while providing real-time overview of the process so nothing falls through the cracks.

Faster, easier onboarding.

Another necessary but highly time consuming task is that of onboarding new employees. For some organizations, this can take days or more. Imagine the experience of a new hire having to wait for system access and all the subsequent delays this causes. When you automate this process, however, the time it takes to get a new employee up and running can be cut down to just a few hours (or less). This improves the employee experience and keeps operations running smoothly.

Keep closer tabs on time sheets.

On average, managers spend 15 or more hours each and every month just sorting through, verifying and approving employee time sheets. Using spreadsheets and other antiquated methods is not only arduous and inefficient, but it’s also riddled with the potential for human error. Introducing workflow automation into the time sheet approval process makes collecting, validating and tracking data fast, straightforward and error-free. It also saves HR the hassle of having to manually update employee records.

Simplify performance appraisals.

The managers in your company have little time to spare, which means updating employee performance records is likely a huge and dreaded chore. When this isn’t made a priority, however, the employee experience will suffer as well the overall performance of the entire organization. Adding workflow automation into the mix will simplify the performance validation process, ensuring that records are systematically updated and that accurate, data-backed metrics are readily available.

Manage leave requests.

Depending on the size of your company, the number of leave requests flowing through management and into the HR department could be monumental. Sorting through these requests, validating them and processing them in a timely manner can be incredibly cumbersome. There’s also the serious risk of requests slipping by unnoticed, resulting in delays in approvals and a subsequently frustrating employee experience. When HR automates this process, leave requests become simple and track-able, and employee records are updated instantly.

Quick, efficient offboarding.

Offboarding a departing employee is one of the most important things a company can do to protect sensitive data and ensure business continuity. Automated workflows provide a secure, reliable platform upon which to gather and process employee discharges, including system access removal, return of equipment and termination of wages and benefits. This saves HR a significant amount of time and effort while ensuring that nothing slips through the cracks.

When it comes to the human resources function of business, the need to streamline processes, improve communication, keep track of tasks and reduce errors is absolutely critical. Otherwise, your HR team will waste hours each day on error-prone manual tasks. Workflow automation provides the ideal solution to all of the main HR functions, delivering speed, accuracy and efficiency and improving the overall department operations. Furthermore, with an automation platform that’s powered by AI, continuous process improvements can become par for the course.

If you haven’t yet adopted workflow automation technology for your organization, the time to do so is now. Click here to see it in action today.

EBOOK: HOW TO MEASURE IT PROCESS AUTOMATION RETURN ON INVESTMENT (ROI)

5 Ways Agentless IT Automation Can Benefit Your Business

5 Ways Agentless IT Automation Can Benefit Your BusinessAgentless IT automation software is not something that’s new to the market. In fact, automation has been leveraged for decades to some degree, with the most recent being its use in the business world to streamline operations, boost efficiency and productivity levels, reduce errors, improve SLAs, reduce costs and a whole host of other benefits. If you’re still on the fence about whether agentless IT automation would be worth the investment for your organization, here are five fundamental advantages for you to keep in mind.

Quick and Simple Implementation

Think implementing IT automation will be a huge undertaking? Think again. In fact, with the right platform, you can start automating everything from simple tasks to complex workflows in a remarkably short amount of time and with little to no interruption to business operations. Once installed, agentless IT automation can begin providing benefits almost immediately by freeing up skilled IT personnel to focus their valuable abilities on more important projects.

This is in stark contrast to agent-based software, which requires a much greater investment of time and resources. Not only does the latter require individual installation and configuration of each agent, but the process also often requires that each server be taken out of production in the process. Furthermore, should the implementation process not go as smoothly as anticipated, it could lead to even more costly down-time.

Enhanced Compatibility

Most organizations operate using a broad variety of systems and applications. Converting to one universal platform is typically not feasible, particularly for larger enterprises. Yet silos such as these can hinder efficiency and cause costly delays. Agentless IT automation is designed to fit seamlessly into this type of environment. Compatibility and straightforward integration with any number of popular programs, systems and applications helps to create a more streamlined and cohesive infrastructure.

To the contrary, with agent-based applications, there is often a conflict with existing processes and underlying operating systems. Additionally, each applications, system and platform requires the coding and compilation of a separate agent.

Easy Maintenance and Upgrades

Compared to agent-based technology, agentless IT automation is much less expensive, both in terms of ongoing maintenance as well as occasional upgrades. This is due in large part to the fact that it does not require that each agent in various versions across individual servers be addressed separately. Backup applications can be upgraded on the agentless platform directly, which then automatically initiates the rollout to the entire system.

With an agent-based system, backup application upgrades, regardless of how minor, typically require that a new agent version be installed. Furthermore, every operating system upgrade could potentially require a patch. This can result in increased system down-time, strain on personnel resources, increased expense and unnecessary risk.

Improved Performance and Enhanced Reliability

Since agentless IT automation technology requires the use of fewer resources, its overall performance is more efficient and output greater. Rather than requiring a background application to run continuously, information transfers can instead by managed via a file-sharing method, which minimizes the direct impact on any systems and applications that might be running concurrently.

Because an agent-based environment demands significant resources, the core function of the server or device being monitored may be impacted. It’s possible for agents to consume so much of the server’s resources that it can compromise its performance. This, coupled with the fact that most scaled environments feature hundreds of backup servers vastly increases the risk of failure.

Centralized Data Management

When it comes to data collection, agent-based technology uses a “push” technique, which can increase the chances of system performance issues when random updates occur. Because scheduling for agent-related activities takes place at the individual server level, data management can become increasingly time-consuming for IT personnel. This is made worse as the number of servers increases.

Conversely, agentless IT automation technology uses a “pull” data collection method, which is designed to be orderly and efficient. Queries are centrally managed and scheduled by the data protection application. As a result, data collection is conducted on a continuous and predictable basis.

Could your organization benefit from these things? Agentless IT automation technology might be the ideal solution you’re looking for. Experience it for yourself with a free product demo.

 

EBOOK: HOW TO MEASURE IT PROCESS AUTOMATION RETURN ON INVESTMENT (ROI)

Cybersecurity: To Automate or Not to Automate?

cybersecurity - to automate or not to automateThere’s no question that cybersecurity incidents are increasingly on the rise. In fact, the numbers are steadily climbing at an alarming rate. As a result, it’s becoming increasingly evident that businesses must be proactive and extremely diligent about protecting their sensitive data from falling into the wrong hands. Could automated cybersecurity incident response be the answer?

In years past, the traditional 4-step method of managing security incidents was sufficient. IT personnel would prepare as much as they could for possible attacks and spend a great deal of their time analyzing the events that were detected to determine their legitimacy and severity. From there, the next step was to contain or eradicate the problem and work toward system recovery as quickly as possible. IT would then evaluate their response to develop better practices for use in the future. For a while, this was enough to keep cyber-attackers in check.

Unfortunately, with online cybersecurity breaches becoming much more frequent and sophisticated, the old method for security incident response is no longer effective. It’s simply not fast enough, nor is it proactive or thorough enough to keep up with the changing demands. Today, IT personnel just don’t have the capacity to handle such an influx of threats, nor do they have the time or bandwidth to evaluate and address every event as it comes in. This can lead to devastating and costly breaches.

When you add automation into the cybersecurity incident response process, however, all of these shortcomings can be addressed and eliminated. With a quality automation product, the IT department can streamline their incident management process. Incoming events are detected and the system automatically evaluates, prioritizes and escalates. This eliminates false positives and ensures that legitimate threats are always detected, reported and addressed in a timely manner.

Additionally, automation can then facilitate a seamless, closed-loop process, updating the incident log, resolving alerts and tracking and documenting all processes to be used for developing best practices moving forward. An automated system can also help IT departments to become more proactive by identifying and mitigating vulnerabilities. Most importantly, with an automated process, systems can be back up and running much faster, reducing costly downtime and improving customer satisfaction.

Today’s automation products can be easily and seamlessly integrated with existing incident management programs, such as Solarwinds and Servicenow, to extend and enhance legacy systems without the need for an entire platform replacement or overhaul.

With cyber-attacks steadily on the rise, businesses of every shape, size and industry are at risk of becoming victims. The best way to protect yourself, your organization and those whose sensitive information may be at risk is to establish a solid cybersecurity incident response plan.

Is your company protected? Launch your free product demo of Ayehu today to see how automation can make your cybersecurity as close to impenetrable as possible.

How to Get Critical Systems Back Online in Minutes