The Role of Workflow Automation in Digital Transformation

The Role of Workflow Automation in Digital TransformationThe digital era has opened many doors to businesses in terms of technology. These days, new tech is not only widely available, but it’s also far more affordable than it was even just a decade ago. With this increased access, many organizations have set forth on the path to digital transformation with technology as their primary focus. In reality, however, it’s people and the processes they are empowered with that will lead to true transformation. And it’s intelligent workflow automation that will unlock the power of your employees. Here’s how.

Overcoming Barriers to Digital Transformation

Forward-thinking business leaders recognize that in order to remain competitive, they must continuously evolve their culture, processes, procedures and technology. Accomplishing this successfully is no easy feat.  And despite the fact that 83% of IT decision makers say workflow automation is “essential” to digital transformation, a surprising number of manual processes still remain.

The truth is, even the most dedicated IT teams cannot possibly manage to optimize the thousands upon thousands of processes that are occurring across the business. As a result, only certain processes get prioritized for automation, which means only select users experience the benefits. This is particularly true at the enterprise level.

For instance, the workflows most critical to keeping the C-Suite operating efficiently may be automated while line of business workers in other departments, such as human resources, marketing and finance are left in the dark. This results in a remarkable number of inefficiencies across the organization.

Providing these LOB workers with access to an intelligent automation platform eliminates these inefficiencies. Users can automation and orchestrate processes that are most relevant to them, eliminating manual processes and thereby optimizing their workflows.

Deploying Workflow Automation Across the Enterprise

The key to enterprise-wide adoption of workflow automation is that it must be trusted by your IT team and accessible enough to be used across the entire line of business. If IT has to waste hours of their busy day writing code, the automation project will just become another point of contention. This, coupled with the need for LOB accessibility, makes no-code solutions the best choice.

With an intelligent workflow automation and orchestration platform like Ayehu provide this enhanced accessibility. And since the technology requires no coding and features a drag-and-drop design, workflows can be built and deployed in minutes, making life easier for the IT department and improving the experience for LOB users.

No-Code Intelligent Solutions for Workflow Automation

At Ayehu, we believe that every business user should be able to benefit from workflow automation. By leveraging a solution like ours, enterprises can unlock the power of their workforce, empowering users to optimize and innovate. Workflow automation, powered by artificial intelligence and machine learning, can become the catalyst for change and the next step in the journey that leads your organization to true digital transformation.

Want to experience intelligent workflow automation for yourself? Take Ayehu for a test drive today!

eBook: 10 time consuming tasks you should automate

Alert fatigue dragging your IT security team down? Here’s how to get things back on track.

Alert fatigue killing your IT security team The number of IT security incidents making their way into the enterprise each day is staggering – somewhere in the hundreds of thousands. Today’s security professionals often find themselves running in circles, constantly putting out fires and treading water. The term “alert fatigue” has become commonplace and those in IT leadership are struggling to find a way to ease the burden and reduce the risk of costly turnover in an already short-staffed field. If you are among those leaders, here are five things you can start focusing on today that will improve the work environment tomorrow.

Arm them with the right technology.

First things first, you cannot expect your IT security team to be successful against ever-increasing threats if they aren’t armed with strong and intuitive technology. By incorporating intelligent automation in the incident response process, the same tech that the hackers are using can then be used to protect against them, 24/7/365.

Empower front-line employees.

Lower tier level employees may not be capable of handling extremely sensitive or complex tasks, but by leveraging tools like automation, you can effectively empower them to handle a good portion of the basic security function on their own, without the need for escalation. This will also alleviate the pressure on high level IT security personnel and allow them to focus their time, efforts and skills on more critical projects.

Develop best practices.

Use detailed analytics to evaluate your network, systems and applications with the goal of identifying and addressing vulnerabilities before the hackers have a chance to exploit them. Additionally, with the assistance of artificial intelligence, existing processes and policies can be routinely tested to pinpoint bottlenecks and develop best practices for improved operations going forward.

Improve the communication process.

Much of the frustration experienced by IT security personnel can be traced back to a lack of quality communication within the department. Without the right plan and technology in place, a breakdown in the notification and escalation process can result in costly delays, which can dramatically impact the bottom line. Adopting a bi-directional and remote communication strategy ensures a smoother, more efficient and timely execution of required actions.

Eliminate coding and scripting.

When the IT security team is wasting valuable time writing scripts and coding, they’re not focusing on what’s most important: timely and effectively incident response. The longer it takes to remediate a successful breach, the more damage it can cause the enterprise. The right IR tool should eliminate the need for manual scripting, which will streamline operations and also relieve unnecessary pressure from your IT department.

Is your IT security team struggling to keep their heads above water? Are advanced persistent threats (APTs) draining your skilled personnel and increasing your risk of losing top talent due to fatigue and burnout? If so, the time to take action is now. Take Ayehu for a test drive today and experience for yourself how intelligent automation can give your IT security personnel the tools they need to do their jobs successfully.

How to Get Critical Systems Back Online in Minutes

Adopting Intelligent Automation? Here’s What NOT to Do.

Perhaps you’ve heard enough buzz about it that you’re finally convinced of its benefits. Maybe you’ve experienced it for yourself and you’re eager to leverage such a powerful tool for your own organization. Whatever the reason implementing intelligent automation is a wise choice. Yet many find themselves dealing with additional, unexpected headaches and having to put out fires when something inevitably goes wrong. To help you avoid ending up in this type of situation, here are three common mistakes to be leery of.

Don’t be short-sighted.

While it’s advisable to start small when automating, this shouldn’t necessarily be how you approach the overall project. To the contrary, achieving the maximum benefits of intelligent automation involves looking at how it will ultimately impact the big picture, or your organization’s entire infrastructure. That means even if your first order of business is to automate a single task or simple workflow, everything from how you choose the right platform to defining the scope of the project to testing and more should all be handled with the idea of making automation a central part of your business.

Don’t think only about the present.

Certainly automation is designed to make life easier for your IT personnel right off the bat. But while this technology does provide instant benefits, there is so much more that it can do over the long haul. Viewing intelligent automation as a long-term investment that will benefit your organization well into the future is especially important when calculating ROI and attempting to sell the pros of automation to key decision makers. If you’re not quite sure how to accurately measure ROI for your automation project, this resource should help.

Don’t choose a product that’s not flexible.

Remember, if you’re going to focus on implementing intelligent automation for the long-term you’re going to need a platform that is flexible enough to integrate with other systems, apps and platforms. Be aware of this when evaluating various vendors and understand ahead of time what existing systems you’ll need the product to work with. This can help you narrow your selection while also ensuring that you don’t end up with an intelligent automation platform that is inflexible and not customizable, ultimately leaving you with little room for growth.

Rolling out intelligent automation for your organization can help you streamline operations and provide a more efficient, error-free environment. That is, provided you don’t make any of the above mistakes. Knowing ahead of time what to avoid can ensure a smoother, more successful rollout and implementation for everyone involved.

Are you considering intelligent automation for your business, but not sure where to begin? Take Ayehu for a test drive today to experience it for yourself.

eBook: 10 time consuming tasks you should automate

Ayehu Wins 2018 TiE Award

Ayehu Wins 2018 TiE Award

Intelligent Automation Leader Earns Prestigious Innovative Technology Award

SAN JOSE, Calif. –- May 18, 2018Ayehu, provider of the leading AI-powered IT and Security automation and orchestration platform, today announced that it has been selected as a 2018 TiE50 winner. The prestigious TiE50 Awards Program recognizes the world’s most innovative technology startups and is part of the TiE Inflect 2018, the world’s largest conference for tech entrepreneurs.

“We are pleased to have been selected as a 2018 TiE winner as it further validates the force lying within our AI-powered automation technology, on top of the consistent positive feedback we receive from our amazing customers,” said Gabby Nizri, co-founder and CEO, Ayehu. “Ayehu’s recipe for success is to recognize what our customers really need, and apply a blend of the most passionate experts in Automation, AI and IT, to deliver exactly that.”

Ayehu helps enterprises combat the growing shortage of skilled IT and Security technology professionals, by allowing them to fully automate time- and resource-consuming operational tasks, and as such help them to accelerate growth.  Ayehu’s multi-purpose, AI-powered automation platform fully mimics repetitive manual work processes of humans without any coding or scripting involved. With this, enterprises have the ability to achieve significant results such as completely automating end-to-end ticketing resolution, speeding up incident resolution, interacting dynamically with intelligent chatbots and getting AI-powered recommendations through Machine Learning driven decision support algorithms.

“TiE50 has become a global brand that attracts thousands of tech startups worldwide,” said Kamal Anand, TiE50 Program Chair. “This year, we screened more than 7400 companies from 28 countries selected the best-of-breed as our ‘2018 TiE50 Winners.’ Our program has gained notoriety over the past decade as a competition run with the highest level of integrity and vigorous screening and judging by domain experts.”

About TiE:

The Indus Entrepreneurs (TiE) is a not-for-profit founded in 1992 in the Silicon Valley by a group of successful entrepreneurs, corporate executives, and senior professionals. TiE is the world’s largest network of tech entrepreneurs. We are a cohesive global network with a footprint of half million entrepreneurs, enterprise executives, investment professionals, and other accomplished individuals. We operate from 60 cities in 15 countries.

About Ayehu

Named by Gartner as a Cool Vendor, Ayehu’s IT automation and orchestration platform powered by AI is a force multiplier for IT and security operations, helping enterprises save time on manual and repetitive tasks, accelerate mean time to resolution, and maintain greater control over IT infrastructure. Trusted by hundreds of major enterprises and leading technology solution and service partners, Ayehu supports thousands of automated processes across the globe. For more information, please visit and the company blog.  Follow Ayehu on Twitter and LinkedIn.


Media Contact:

Christy Kemp

Dahlia Public Relations


Want to attract and retain top IT security talent? Here’s how.

As any IT leader will acknowledge, attracting top talent is only half the battle. It’s keeping them on that’s the real challenge. And with an average employee tenure of only about 3 years, it’s a serious concern for many organizations across the globe. Add in the complex, fast paced and highly stressful role of IT security and you’ve got quite the conundrum. So, what’s the secret? How can you do things differently so that your company remains as safe as possible from cyber-attacks while your talented employees stay on for the long haul? Here are 7 tips to point you in the right direction.

Keep them challenged. The last thing you want is for your IT security personnel to become bored and stagnant in their current positions. Avoid this by investing in ongoing training, setting up mentoring programs, and offering opportunities to learn about and master new strategies and technologies. The more you keep your IT security employees engaged and involved, the less likely they’ll be to look elsewhere.

Rotate project time. Being stuck on the same project day in and day out can lead to fatigue and frustration. Consider rotating employees onto various IT security projects so that they don’t feel stuck. This will provide exposure to and the opportunity to learn about new skills and also open up the door to be able to approach long-term projects from differing perspectives – both of which can benefit your organization.

Give them the tools they need. These days, keeping up with the onslaught of cyber-attacks is nothing short of exhausting. Don’t leave your IT security personnel out to dry by making them handle this monumental task manually. Arm them with the technology they need to do their jobs better, faster, more efficiently and more effectively, such as automated incident response.

Provide a safe place to vent. Without question, the job of keeping an entire organization safe from the potentially devastating financial and reputational damage a successful breach can have is incredibly stressful. Additionally, IT security personal often feel tense due to the amount of classified and confidential information they are entrusted with. Provide an opportunity and a secure avenue for these employees to vent their feelings.

Encourage time off. Everybody needs a little down time, but given the fast-paced and highly stressful field of IT security, these employees could probably use some time off more than anyone else in your organization. This is where technology can help. By automating a good portion of tasks and leveraging the cloud to embrace more flexibility, your team can take the much needed time off they deserve without the company feeling any negative impact.

Use realistic metrics to measure success. One of the biggest reasons IT security professionals find themselves dissatisfied at work is because they feel they aren’t being adequately recognized. This is often due to a lack of clear and specific metrics for success. Management should set realistic expectations, communicate openly and routinely measure progress. Good work should be rewarded and areas of improvement identified and addressed in a positive, productive way.

Empower them. If your employees feel that their only option is to come in every day and put in 8-10 hours of labor, they’re not going to develop any kind of connection or loyalty to your organization. On the other hand, if they know that the work they do plays a direct role in the “big picture” and that their achievements are tied into the company’s overall success, they’ll be much more plugged in, which means they’re more likely to stay on for the long haul. Empower them by inviting ideas and encouraging autonomy.

Are you doing enough to keep your IT security personnel satisfied, engaged and plugged in? If not, you could be facing higher turnover, which can negatively impact your company’s bottom line and also leave you more vulnerable to dangerous cyber-attacks. By implementing the above tips, you’ll create a more positive work environment that fosters longevity. Happy employees will work harder to ensure that your organization remains strong, secure and successful.

eBook: 5 Reasons You Should Automate Cyber Security Incident Response

5 Ways Intelligent Automation Is Impacting the Enterprise Today

5 Ways Intelligent Automation Is Impacting the Enterprise TodayWe’ve said it before and we’ll say it again: 2018 is the year of automation. Not only are more decision makers recognizing the tremendous value automation can have for their organizations, but individuals – particularly those in IT – are finally beginning to realize that automation isn’t a threat, it’s an opportunity. Let’s take a look at five tangible ways intelligent automation is changing the game for forward-thinking enterprises everywhere.


Adoption of intelligent automation provides a great opportunity to revisit existing processes and determine whether or not they’re still relevant. Those that are not should be eliminated and those that are should be optimized. And while automating repeatable processes is a good foundation, a truly intelligent automation policy should run the gambit from IT to internal back-office to customer-facing business processes and everything in between. In other words, it should be pervasive.


Consumers have become digitized, which means their needs, demands and expectations have changed. To meet those needs, the enterprise much initiate continuous and automated deployments of the appropriate applications and ensure integrated, value-added feature sets. Additionally, internal developers must provision resources in a way that is timely and create environments that are conducive to rapid iterations. Intelligent automation can be leveraged to streamline this as well.

The Workforce

Unlike what many previously believed, automation is not causing significant job loss. In fact, to the contrary, intelligent automation is actually enhancing the workforce in new and exciting ways. Not only are there new roles being created, but intelligent automation has also brought to life the opportunity for existing personnel to retrain and reskill, increasing their own market value in the process. More and more enterprises are looking toward developing their own automation centers of excellence.

Customer Experience

The term customer experience applies not just to the external consumer, but also to the internal employee. Intelligent automation is changing the game for workers, alleviating them of the burden of monotonous, menial work and freeing them up to focus their skills and expertise to more challenging and rewarding business initiatives. As a result, employees are empowered to find innovative ways to serve external customers. Everyone wins.


Cyber criminals utilize automation to carry out their nefarious plans, relentlessly targeted vulnerable entry points whenever and wherever they can be uncovered. The only true way to effectively guard against these attacks is to fight fire with fire – that is, use the same innovative technologies that the hackers are using. Proactive, automated remediation can significantly lesson the likelihood of a successful breach. And for those that do manage to sneak by, intelligent automation can quickly pinpoint, isolate and eradicate the threat, thereby mitigating damages.

It’s safe to say that automation is no longer a trend, nor is it something that’s far off in the distant future. The time to adopt intelligent automation is now, and forward-thinking enterprises across the globe are taking full advantage. Where does your organization stand? Don’t get left behind. Take Ayehu for a test drive today to get started.

Using Intelligent Automation to Crush the Competition

Using Intelligent Automation to Crush the CompetitionAutomation has become a staple in IT operations. Yet, despite its prevalence, many of the automated processes currently being used are antiquated. The fact is, IT infrastructures have evolved substantially over the past decade or so, and continue to do so at a rapid pace. In order to maintain a high degree of integrity, automated processes must also adapt. Adopting more intelligent automation will not only dramatically improve internal operations, but it will position your organization leaps and bounds ahead of your competitors.

What is “intelligent automation?”

Unlike conventional automation tools of the past which were capable only of executing simple, manual and easily defined processes, intelligent automation and orchestration platforms are able to undertake tasks and workflows that are far more complex. Not only is intelligent automation capable of making decisions without the need for human input, but it can also evolve and improve itself over time.

Why is intelligent automation beneficial to IT operations?

IT ops has long been tasked with the overwhelming duty of doing more with less. Today’s IT teams, however, are also being depended on to drive innovation, and at a much more rapid pace than ever before. Intelligent automation facilitates both of these things by streamlining operations and freeing up skilled staff to apply their expertise to more innovative business initiatives. Furthermore, automation is dramatically improving the delivery and integrity of information, which paints IT ops in a positive light.

What are some of the biggest challenges IT ops face today?

Among the many challenges IT operations face in the digital age is the need to increase agility while maintaining as little disruption to existing processes as possible. IT teams must continue to meet (and in many instances exceed) business demand while also looking toward the future and finding newer, better opportunities to grab onto. It’s a delicate balance between meeting the needs of today and anticipating what the needs of tomorrow will be.

Why aren’t more organizations adopting intelligent automation?

Automation in its traditional form has worked well for IT ops, mainly because it can be leveraged on an ad hoc basis, such as with custom scripts and job scheduling. These days, however, things are becoming far more complex, with many different layers of virtualization and applications stacks of varying ages, along with combinations of public and private cloud solutions, all of which must be aggregated to deliver a single, streamlined IT service. In this environment, the concept of integrating intelligent automation can seem overwhelming. The good news is, it’s not nearly as complicated as it may seem.

What’s a good way to get started with intelligent automation?

A great way to introduce intelligent automation into the mix is to start small. Identify the big wins – or those routine, manual and time consuming tasks and workflows that when automated will produce the greatest return on investment quickly. Figure out what your IT operations team is wasting precious time and resources on, and then start deploying robots to do the dirty work. Keep in mind, however, that in order for intelligent automation to truly be beneficial, it must eventually become an integral part of the entire infrastructure. It’s ok to smart small, but make sure you’re working toward the big picture.

Without question, adding intelligence to automation will facilitate far greater productivity and innovation, while simultaneously setting the bar higher in terms of speed and agility for IT operations. Organizations that successfully deploy intelligent automation will easily surpass their competitors who do not, ultimately positioning themselves at the head of the pack.

Where do you want your company to be? Get a jump on the competition and future-proof your business with intelligent automation. Experience it for yourself by taking Ayehu for a test drive today.

eBook: 10 time consuming tasks you should automate

How to Maximize Your Cybersecurity in 7 Simple Steps

How to Maximize Your Cybersecurity in 7 Simple StepsKeeping your organization safe against the barrage of attacks coming in at an alarming rate is no easy feat. Not only are cyber criminals smarter and more sophisticated than ever before, but they’re also much more relentless. Hackers seeking access to your sensitive data will stop at nothing to get what they want. You have to be ready to do battle at all times, day or night. Is your cybersecurity strategy strong enough to withstand the onslaught? If not, here are seven essential steps that will put you in a much better position.

Step 1 – Assess your risk posture. This is the first step, but also an important part of ongoing cybersecurity efforts. Identify areas of risk and potential vulnerabilities through which hackers may attempt to gain access to your network. Staying a step ahead of the game can prevent attacks from occurring in the first place.

Step 2 – Set up monitoring and security controls. Anti-virus, malware and firewalls should already be in place. More comprehensive network monitoring solutions are also recommended to achieve a stronger line of defense.

Step 3 – Invest in incident management. These days the question isn’t will your company be attacked, but when. Network security measures are designed to prevent invasion and they do a decent job. Unfortunately, they’re not foolproof. Strengthening these tools with automated incident response ensures that if a hacker manages a successful breach, the incident will quickly be detected, isolated and eradicated without the need for any human intervention.

Step 4 – Educate employees. Cybersecurity isn’t something only the IT department must be concerned with. It’s everyone’s job. To that end, make sure each and every employee within your organization is clear on what his or her role is, how to keep information safe and what red flags to watch for.

Step 5 – Manage user privileges. Research indicates that the biggest threats to a company’s information security are insiders. In most cases, users are unaware they are compromising sensitive data. In others, the perpetrator does so maliciously. To mitigate these risks as much as possible, be diligent about managing user privileges. Limit, monitor and audit user activities accordingly.

Step 6 – Create an all-inclusive security policy. When defining your cybersecurity strategy, don’t forget to account for things like removable media, mobile devices and remote workers. These things can present an added risk to your secure network. Establish and implement controls over media usage. Develop and enforce a mobile working policy. This will keep data secure, both at rest and in transit.

Step 7 – Leverage data to develop best practices. Perform routine audits of any and all security events to identify areas where improvements can and should be made. Utilize data from past incidents to develop and improve your organization’s best practices for responding to future incidents.

Remember – cybersecurity isn’t a “set it and forget it” strategy. It’s a living, breathing practice that must evolve alongside the many attacks that are being waged against your business on a daily basis. By implementing the above steps and harnessing the technology that’s available to you, your organization will assume a much stronger posture against any threat that may arise.

Could your company benefit from the enhanced protection of automated cyber security incident response? Find out today by taking Ayehu for a test drive.

How to Get Critical Systems Back Online in Minutes

Why Humans and Robots Working Together Will Become Essential for Business Success

Why Humans and Robots Working Together Will Become Essential for Business SuccessIntelligent automation has become one of the most talked about areas of enterprise technology over the past several years. The virtual workforce which was once just a concept has quickly become an integral component of modern business structure.

The technologies behind intelligent automation – AI and machine learning – have already begun delivering significant returns on investment for forward-thinking organizations that have taken a chance and chosen machine over outsourcing. Instead, those companies that want to remain a step ahead of the competition, operating efficiently and at maximum productivity, have found a way to complement and augment their human workforce with a virtual one.

On the flip side, employees that are wise enough to recognize the value that intelligent automation brings to their lives and to the success of their organization are thriving in this melting pot environment. They are freed up to focus their expertise on more complex and challenging projects while their robotic counterparts handle the day-to-day menial work and repetitive, manual administrative tasks on their behalf.

Widespread adoption of intelligent automation is also bringing to fruition an entire new class of jobs, just as experts predicted it would. Those roles that are being eliminated are making way for newer opportunities to reskill existing workers. After all, someone has to oversee the automation, not to mention identify additional entry points, plan for future deployments, etc. There’s plenty of room for robots and humans to work side by side in the enterprise of the future.

For organizations still on the fence, it’s important to realize that intelligent automation is the fastest and easiest way to digitize, something that’s going to be inevitable for success in tomorrow’s landscape. And automation is no longer something that is simply governed by IT. Today, this technology is capable of assisting with everything from employee onboarding to compliance and cybersecurity. To be fully utilized, automation must be viewed not as software, but as a capability across the entire organization.

Just as the industrial revolution redefined the way businesses operated a hundred years ago, the digital revolution is now upon us, offering a similar transformation. In many ways, this is a defining moment for business leaders and key decision makers. The way humans and technology interact is evolving yet again, facilitating far more than just quick wins, but sustainable and highly scalable success. In some instances, intelligent automation is enabling firms to bring offshore resources back in-house.

The key is striking the right balance between the human and virtual workforce with the goal of maximizing the use of technology while also focusing on retraining and redeployment of human resources. Once that balance is achieved, the sky is the limit for the organization.

If you’d like to experience what intelligent automation can do for your business, simply request a free product demo and we’ll show you around!

3 Ways Intelligent Automation Can Help Your Employees and Your Customers

3 Ways Intelligent Automation Can Help Your Employees and Your CustomersWhile many forward-thinking business leaders are leveraging artificial intelligence technology in an effort to improve customer experience, it’s the internal customers – the employees – that actually may stand to gain more value from intelligent automation.

According to Gallup, employee engagement has remained stagnant for nearly two decades and the problem could only get worse, particularly for workers who are forced to juggle multiple legacy systems, poorly integrated or underused apps and widening training gaps. Using AI to augment human capabilities can alleviate this burden and generate opportunity for more human interaction.

Forrester VP and Principal Analyst Craig Le Clair recently pointed out the direct correlation between intelligent automation and employee engagement and satisfaction. Le Clair stated: “AI has the potential to connect activity across channels; understand web, social, and phone presence; route calls and resolve issues more accurately; and allow more genuine human interaction time.”

Le Clair continued: “Leading brands will use it to support and incentivize human interaction rather than focusing on capturing efficiency cost savings.”

Robots can be utilized right alongside human workers to perform tasks for which they are far better suited, such as data extraction and analysis and time-consuming, repetitive manual workflows. This frees up human employees to apply their skills and abilities to tasks and processes that benefit from human insight. The happier and more productive your employees are, the more value they can ultimately deliver to your customers.

According to Forrester, here are three specific ways businesses can use intelligent automation to augment human workers, thereby improving employee experience.

Free up human workers to fill in gaps in institutional knowledge

By focusing intelligent automation on supporting employees rather than solely on improving customer care, the rate at which AI will replace jobs can be slowed. In fact, with the right approach, adoption of intelligent automation can pave the way for employees to upskill or expand the scope of their careers.

Engage employees and improve the quality of their work

With intelligent automation eliminating routine, repetitive tasks, more complex and engaging work will be left in its wake. To tackle this work, employees will be challenged to source new information, leverage experience and past learning, and integrate ideas. Organizations that emphasize innovation to help employees achieve their goals see more positive attitudes and improved customer service.

Give employees more confidence

AI technology can free up employees to focus more of their time and energy on using automation to improve their human interactions. For instance, once workers realize that robots aren’t going to take their jobs, they can leverage the technology that’s available to them to perform their jobs better, which boosts confidence and enables workers to tackle more challenging work with poise and tenacity.

The key to all of this is positioning intelligent automation not as something that threatens the livelihood and future success of your employees, but rather something that will ultimately make their work life and career far more enjoyable. As a result, they will perform better, which will have a trickle-down effect, thereby improving the overall experience both for your employees as well as your clientele.

Want to learn more about intelligent automation? Why not take it for a test drive and experience AI for yourself? Click here to schedule your free interactive demo today.

eBook: 10 time consuming tasks you should automate