Effective performance management is high on the list of objectives for business leaders, regardless of department or industry. The primary purpose is to create and maintain an internal work environment where employees can perform at their very best. This requires supplying employees with everything they need to do their jobs effectively, creating a positive corporate culture and limiting hindrances to productivity as much as possible.
Unfortunately, many organizations struggle in this area due in large part to the presence of certain barriers to success. Let’s take a closer look at three such barriers that might just be hindering your own performance management process and how workflow automation can help turn things around.
Time-Consuming Paper-Based Processes
Problem: It’s time to review your employees’ annual performance, but there’s a lot more involved than simply sitting down and having a conversation. There are often several different contributing parties to consider. Not only is handling this on paper tedious and time-consuming, but having to pass physical documents from person to person and wait for their input is cumbersome and can cause frustrating delays.
Solution: Shift to a paperless process where online documents are accessed, shared and completed electronically. Add workflow automation into the mix to complete repetitive, pre-programmable sections of required forms and documentation and leverage technology to ensure that the process flows smoothly. The appropriate parties can be notified when it’s their turn to add to the review or sign off on the document. This saves time and creates a more efficient process for everyone.
Problem: The purpose of ongoing performance management is to provide the appropriate feedback and guidance to enable employees to address and improve their professional performance in a timely, effective manner. This is why reviews are done at least annually, but sometimes more frequently. The problem that often arises, however, is in notification of review status. When management isn’t adequately informed that it’s time, reviews can be delayed and bottlenecks can occur. Likewise, poor communication can lead to last-minute, ill-prepared reviews that are of little use to the employee.
Solution: Workflow automation can be used to automatically schedule performance reviews, set and issue reminders when input or documents are due and follow-up accordingly. The review can even be automatically added to the manager’s calendar as well as the employee’s and any other relevant party. This will keep everyone in the loop and on schedule for a timely and more effective review process.
Lack of Visibility Due to Silos
Problem: The performance management process involves more than just letting an employee know how he or she is doing. It interfaces with multiple departments, including payroll. What happens when a review results in a pay increase, but come payday, the raise still hasn’t been implemented? There needs to be a seamless flow of information amongst related departments to ensure that everything moves along the pipeline quickly and efficiently. Otherwise, the result is frustration across the board.
Solution: Workflow automation can link disparate systems and create a centralized place where relevant data can be viewed as needed. Any information that needs to be transferred can all be accessed and verified without having to log into multiple systems and communicate between departments. This ensures that nobody misses out on their hard-earned rewards.
These are just a few of the many ways workflow automation can improve and enhance the performance management process. Beyond streamlining the review process, workflow automation can help you automate a broad spectrum of other HR-related functions, including employee onboarding. With a platform like Ayehu, you can automate, orchestrate and optimize all of your business processes to drive better outcomes and greater success.