Did you now that the average amount of downtime businesses experience is around 87 hours? Furthermore, it is estimated that for every hour of downtime, the cost averages out at around $84,000. Can your company afford to lose that much revenue every time a problem occurs with your network? Remote monitoring allows your IT team to stay on top of incidents from wherever they are and uses automation to fill in the gaps. Here are five specific advantages of investing in remote network monitoring.
As mentioned, even just a few moments of downtime can be incredibly costly to a business. Not only can it result in a direct loss of revenue, but it can also impact your company indirectly due to loss of customer trust. Internally, downtime affects productivity and morale because it impedes employees’ ability to do their jobs.
By implementing remote monitoring and IT automation, your servers will be on watch 24/7 so that the moment a potential problem arises it can either be resolved automatically or escalated and addressed remotely. This can dramatically reduce the amount of time systems are inaccessible and in many cases prevent network downtime from occurring in the first place.
These days, cybersecurity is among the highest priorities for businesses. It is absolutely imperative that companies take the proper measures to keep sensitive data secure and prevent it from ending up in the wrong hands. Security breaches can wreak havoc, both financially as well as to your hard-earned reputation. It can also contribute to increased downtime, which as we’ve already mentioned is also very costly.
When systems can be automatically monitored around the clock, threats can be more quickly detected, identified, analyzed, prioritized and dealt with accordingly. Those incidents that can be remediated without human intervention will be resolved automatically while those that require human input can be addressed by the appropriate party either via SMS, IM, email or phone. This significantly decreases the chances of your company’s sensitive data becoming compromised.
Lower Total Cost of Ownership
Any IT manager knows all too well how quickly TCO can add up. Between the initial investment in and ongoing maintenance of hardware and software, and all the expenses that go along with recruiting, hiring, training and retaining staff, it all takes a toll on your company’s bottom line. While there are, of course, certain costs associated with implementing automation, the added benefit of remote monitoring can help offset much of the overall TCO by enabling staff to work on the network and systems at a more predictable rate.
It’s of critical importance that all systems, programs and applications are well-maintained and kept up-to-date with any updates, patches, security and overall health checks. When your network is properly maintained, your business will continue to run smoothly. But keeping up with this demanding task can be challenging, particularly for IT departments that are working with limited resources, either financially or staff-wise. Remote monitoring keeps track of the status of all of your technology to ensure that any issues that arise are promptly addressed.
Another great benefit of leveraging remote monitoring is that it increases internal productivity, not only by reducing downtime and therefore allowing employees to consistently perform their job duties without interruption, but also in terms of IT operations.
With automation, manual tasks and workflows can be shifted from human to machine, freeing up talented personnel to focus their skills elsewhere. Additionally, since your systems and network will be continuously monitored regardless of staff location, you improve service levels and ultimately grow your business.