According to Gartner, customer self-service is a top-five 2015 customer service trend, and with specific regards to the infrastructure & operations market, one analyst says there are “too many self-service capable processes being handled by Level 1 technicians.“
ow will demand for self-service impact your organization, and more importantly, how can you leverage the benefits of self-service dynamics to your advantage?
Please join us on June 30th to learn about the 5 reasons you should provide your users with self-service capabilities, and how IT Process Automation can deliver this functionality quickly, efficiently, and most cost-effectively.
*If you’d rather watch the recording, simply register and we will send it to you.
