Careers
If you’ve got the vision to lead, the inspiration to expand, and the commitment to overcome new challenges, we invite you to build your career at Ayehu.
Select your job from the tabs below and send us your CV to hr@ayehu.com.
Technical Sales Engineer
Technical Sales Engineer
Description:
Ayehu Inc. is seeking for Sales Engineer to join its team. As a teammate, you will build sales presentations, product demonstrations, and educate customers’ personnel at all levels. You will have an opportunity to work with technical team as well with business people provided by clearly communicating technical solutions in a user-friendly, professional manner.
Responsibilities
Customer Sales / Consulting Engagements:
• Assessment of Customer Needs – Collaborate with Sales, Operational and Technical personnel to understand and define customer business needs, determine how these can best be addressed, assess the resources needed, time to implement and associated costs.
• Estimation – Drive process for evaluating and estimating effort required to execute the defined scope for customer support and Sales related activities
• Customer Guidance – Oversee customer requirements gathering phase to raise alternatives and considerations for customer to evaluate as requirements are being gathered; identify potential downstream concerns and options for mitigating those risks.
Business Resource Management:
• Resource Planning / Prioritization – Work closely with sales & product management to manage demand and resources for product demonstrations, consulting, implementations and customer support related projects.
• Identify potential issues / risks and take appropriate steps to mitigate areas of concern. Manage resource assignments to ensure both existing and planned project needs can be achieved.
• Professional Training & Development – Identify training needs and develop programs to address them, provide the training needed to internal & external teams.
Execute Against Defined Strategic Process Improvements:
• Identify, Define and Execute – Assess, on an ongoing basis, critical process improvement opportunities surrounding topics such as: scope definition, estimation, elicitation and finalization of requirements, customer training and internal operation.
Implementations & Project Oversight:
• End to End project delivery – Plan, Design and Implement company product, design architecture, scope of work, estimate timeline and costs.
• Oversight on Large Implementation Projects – Participate in and provide oversight throughout the life of the implementation engagements; assess planned vs. actual progress; maintain / provide holistic view of engagement dependencies and risks and facilitate remediation activities as needed.
Customer Support Unique Needs:
• Manage / Define unique requests – For varying types of requests, clarify need and define scope / approach to provide expected results; lead other team members in defining the deliverable(s), aggregating information and develop estimates, and ensure high quality deliverables
Requirements (Must Have)
Must have experience as a Pre Sales Engineer
• Experience leading technical demonstrations in person and remotely via a screen sharing application
• building demo environment and use cases
• reviewing RFI/RFPs and preparing SOWs
• Must have experience with one or more the following tools/applications:
• IT Service Management
• Monitoring Tools
• OS (Windows,Linux/Unix)
• Must have hands on experience with APIs (Web Services, Database, CMD)
• Basic understanding of cloud computing architecture and practices.
• You can work independently and as part of a team.
• Excellent communication skills and the ability to clearly communicate technical concepts to a non-technical audience
Location:
- New York, NY
- San Jose, CA
- Remote
More information: email us at hr@ayehu.com
Partners Sales Director
Partners Sales Director to Join Ayehu Inc – San Jose, CA
Ayehu is an intelligent IT Automation and Orchestration platform built for the Digital Era. Powered by machine learning algorithms, Ayehu is driving efficiencies for IT and security operations.
Ayehu is a leader in the IT Process automation category, our customers love our product and Gartner named us their “Cool Vendor” for ITPA. Currently, all aspects of our operations are experiencing significant growth, and our business development team is expanding. This is an extraordinary opportunity to get onboard early with an exciting company helping to define the future of work.
Description:
The Partners Sales Director will be responsible for generating new sales revenues partnering with existing and new partners mostly IT Services and Managed Service Providers (MSPs). This will be achieved by account mapping, planning, and working with strategic partners account teams to drive operational efficiencies throughout intelligent automation.
Responsibilities
- Achieve MSP Partner sales quotas with strategic partners
- Source new MSP partner opportunities through networking, inbound and outbound campaigns
- Develop a partner accounts strategy with a target prospect list, and a partners GTM plan
- Understand the unique flavor & challenges in working with a partner account team
- Maintain and expand a database of partner prospects in your territory
- Taking a consultative approach understanding the prospects cost savings/cost avoidance goals.
- Partners & Prospect qualification and the development of new sales opportunities and ongoing revenue streams
- Deliver an effective online and in-person workshops and demos sessions
- Manage Partners’ success and growth YOY
- Sales Pipeline, process management and quota driven opportunity closure
- Ongoing Partners account management to ensure satisfaction and drive additional revenue streams
Requirements:
- Experience working with MSPs, Channel Partners, Resellers, System Integrators in IT
- Energetic presence and excellent active listening skills
- Demonstrable track record of achieving sales targets
- Goal-oriented self-starter with a persistent nature
- Highly organized & great follow-up skills
- Excellent research and hunting skills that go beyond just Googling
- Willingness to learn and accept feedback
- Naturally hungry, happy, driven & disciplined
- Oh yeah…and must love talking to people…a lot
Location: San Jose, CA office
More information: email us at hr@ayehu.com
Enterprise Account Executive
Enterprise Account Executive – New York City
As a pioneer and innovator in the IT service automation space, Ayehu NG is an IT Automation and Orchestration software platform built for the Digital Era. Powered by Machine Learning algorithms, Ayehu acts as a force multiplier for IT operations, security operations, managed service providers (MSPs) and managed security service providers (MSSPs). Customers can significantly save time on manual and repetitive tasks, respond to incidents with pinpoint accuracy, accelerate mean time to resolution, and maintain greater control over IT infrastructure.
Responsibilities
• In an individual contributor role you will target, open and close new logos in an expansive territory
• Present and demonstrate Ayehu’s IT automation solution to IT Service Desk, IT Operation Desk, SOC and NOC managers and directors as well as LOB heads relying on IT services
• Manage large enterprise deals from initial call to close
• Build and manage large pipeline of business
Required Qualifications
• 5+ years of successful software field selling experience into the IT Enterprise space
• Demonstrable track record of achieving sales targets
• Hunter – appetite for opening and closing new accounts
• Experience managing 4 to 8 months sales cycles
• Proven ability to close six-figure ARR contracts
• Understanding of SaaS as well as on-premise software solutions
• Partner with a Sales Development Representative (SDR) to create new opportunities
• Bachelor’s degree or equivalent
Preferred Qualifications
Understanding of IT automation a plus
Ability to work out of New York City office
For more information: email us at hr@ayehu.com
Front End Developer
Senior Front End Developer Required To Join Ayehu
Ayehu (Tel Aviv) is seeking a Senior Front End Developer to join our R&D force. Ayehu develops and markets eyeShare™, a lightweight, enterprise-grade IT Process Automation solution.
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- Must Have: 5 to 7 years’ experience in application development with web interfaces, .NET technology, SQL, JavaScript, JQuery, C#, HTML, CSS and MVC (Angular.js)
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- 3 to 4 years’ experience in SQL (SQL Statements, and Stored Procedures).
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- 5 to 7 year experience working with 3rd party APIs and web services.
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- 5 to 7 years’ experience designing, developing, testing & implementing ASP .NET web applications.
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- Experience with version control systems.
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- Bachelor’s degree and 6 years of progressively responsible experience in application development or an equivalent combination of education and training that provides the required knowledge, skills, and abilities.
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Personal characteristics:
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- Exceptional communication and organizational skills.
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- Ability to manage multiple projects in a fast-paced, deadline-driven environment.
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- Open mind, with ability to consider solutions from multiple angles.
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- Team player, willing to go ‘extra mile’ for colleagues.
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- Experience building strong interdepartmental relationships.
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Location: Israel Office
More information: email us at hr@ayehu.com
Software QA Engineer
Software QA Engineer Required To Join Ayehu
Ayehu is looking for motivated, excellent technical QA Engineer to apply testing methodologies to ensure the delivery of a robust product that meets the very highest of today’s quality standards. You will be responsible for the implementation, execution and planning of tests procedures of our product (eyeShare) on most of operation systems (Windows / Linux), file systems, complex network, storage systems, Databases, networks, etc.
Job description:
Design, write and perform test cases in a complex web based Server-Client environment.
Requirements:
- Minimum two years of experience as a QA team member.
- Experience in designing, writing and performing test cases.
- Familiarity with different QA methodologies
- Experience with Load/Performance testing and Web-based application testing
- Good understanding of a Windows server based environment.
- Experience with Microsoft SQL database, Web Servers, Network.
- Highly motivated, quick learner, independent, good troubleshooting skills, detail oriented.
- Excellent English verbal and writing abilities.
Advantage:
- .NET, C#, HTML5, JavaScript
- Testing automation experience
- BA/BS.c. degree in Computer Science or related field
- Military service in technology unit
- VMWare (SRM, vSphere)
Location: Israel Office
More information: email us at hr@ayehu.com
Senior Support Engineer Tier 2/3
Senior Support Engineer (Tier 2/3) is required to join Ayehu
Ayehu is seeking for an excellent tier 2/3 support engineer to join our support team and who will deliver high quality of service. The Senior Support Engineer is an expert in his domain, acting as a middle tier between the client facing engineering and the R&D team. For this position, we are seeking someone with a deep technical background and that is passionate about support, and to solve problems.
Responsibilities:
- Provide worldwide support to our customers, partners and field representatives.
- Research, diagnose, troubleshoot product related issues and identify solutions to resolve issues
- Ensure support service level agreements (SLAs) are managed and met
- Maintain low rate of non-bug escalation to the development team.
- Maintain our support knowledge base.
- Maintain and build Labs and Demo environments
Requirments:
- 2-3 years of experience working as Tier 2/3 Support engineer.
- University degree or equivalent, alternatively at least 3 years, job-related experience.
- Proven analytical, technical and problem-solving skills.
- Excellent communication skills, fluent in English (Verbal and written).
- Strong service orientation and interpersonal skills.
- Self-learner, proven ability to learn quickly and understand new technologies and their implementations and zoom on the problem.
- Ability to self-manage and take initiative.
- Experience in SQL querying and managing data
- Experience working with cross-functional teams.
- Willing to work Monday to Friday once in a while (about every 6 weeks)
Desired Technical Skills:
- Cloud computing/ Virtualization (VMware, HyperV & Amazon AWS)
- Experience in SaaS / Cloud Platforms environments
- Working with Windows Servers, Active Directory, Exchange, IIS, SharePoint etc.
- Familiarity with debugging tools.
- Basic knowledge with Linux, SSH and FTP.
- Basic network troubleshooting, DNS, TCP/IP, HTTP, SSL/TLS.
- Providing API support, knowledge of web technologies such as HTML, SOAPREST API, XML, JSON – Big advantage
- Experience with shell and another language scripting would be beneficial
Location: Israel Office
More information: email us at hr@ayehu.com
Full Stack Web Developer
Full Stack Web Developer Required To Join Ayehu
Ayehu is looking for a Full Stack Web Developer to join our R&D force. Ayehu develops and markets eyeShare™, a lightweight, enterprise-grade IT Process Automation solution.
Must Have:
- Bachelor’s degree in computer science / software engineering.
- 3 years’ experience in application development with web interfaces, JavaScript, JQuery, HTML5, CSS3 and Angular.js
- 4 years’ experience in programming using .NET technology, infrastructure, server side programming,
- Practical work with MSSql.
- Bachelor’s degree in computer science / software engineering.
An advantage:
- Experience with multithread.
- Knowledge in development Restful Web Services.
Location: Israel Office
More information: email us at hr@ayehu.com
Technical Product Manager
Technical Product Manager Required To Join Ayehu
Ayehu is seeking a Senior Technical Product Manager to own and drive Ayehu Next Gen Automation Platform and deliver high value to our customers and partners.
For this position, we are seeking someone with a technical background that loves talking to customers, understanding their problems, and building great products to surprise and delight them. This leading position will take critical part to the future of Ayehu Intelligent Automation in new market segments.
Responsibilities Includes:
- Plan and develop Product Requirements Document (PRD) at the highest level of quality and attention to details
- Work with engineering team and UI/UX experts to conduct product discovery and define requirements
- Collaborate with the marketing, engineering team, and other stakeholders to ship impactful product releases on time
- Serve as product expert and support sales, marketing, technical writers, product training and customer activities
- Understand market trends and directions, develop competitive landscape and Go-To-Market plan to enable market positioning, adoption of the roadmap.
- Host product demos, presentations, webinars and speak in-depth understanding of our product architecture, features and benefits
Requirements:
- 3-5+ years of software / Technical product management experience (IT & Security products is advantage)
- Deep familiarity with the business and technology of automated configuration management
- Working knowledge of IT automation tools
- Experience in SaaS / Cloud Platforms and REST API’s
- A passion for understanding users and their experiences with products
- Comfort with modern product management practices such as user story mapping
- Hands-on experience as a developer or system administrator is preferred
- Knowledge of user experience design and research practices is helpful
- A passion for building great products, and curiosity about delightful products no matter what the domain
- Exceptional written and verbal communication skills
- Desire to work in a highly collaborative environment
- Experience with agile development methodologies
- Experience working with geographically-distributed teams scattered across the world
- BS or MS in computer with 2 years’ experience as software engineer in a platform company
Location: Israel
Business Development Manager – New York City
Business Development Manager – New York City
Ayehu is a leading IT automation solution provider for both Network Operations Centers (NOCs)
& Security Operations Centers (SOCs). Customers love our product, & Gartner named us their
2016 “Cool Vendor” for IT automation. Currently, all aspects of our operation are experiencing
significant growth, and our business development team is expanding. This is an extraordinary
opportunity to get onboard early with an exciting company helping to define the automated
future of IT.
Responsibilities
• Source new partner opportunities through networking, lead follow-up, and outbound campaigns
• Research partner accounts, identify key players, and generate demand
• Maintain and expand a database of partner prospects globally
• Deliver effective online and in-person demos to prospects
• Manage full sales cycle from prospecting partners to signing partner reseller agreements
• Represent the company at exhibitions and conferences
• Business development , alliances operations competence
• Administrative management of partner operations (as needed)
Position Requirements
• Proven track record of partners development in technology space
• Experience working with Channel Partners, Resellers, System Integrators etc…
• Energetic phone presence and excellent active listening skills
• Outstanding verbal & written communication skills
• Strong persuasion skills in all forms of communications
• Goal-oriented self-starter with a persistent nature
• Highly organized & obsessed with details, great follow-up skills
• Excellent research skills that go well beyond just Googling
• Willingness to learn and accept feedback
• Hungry, driven & disciplined
• Experience with Salesforce.com and/or similar CRM
• Proficiency with the Microsoft Office Suite
• Oh yeah…and must like talking to people…a lot
Location: New York, NY
More information: email us at hr@ayehu.com
Senior Automation Engineer
Senior Automation Engineer
Description:
Ayehu is in the midst of an exciting transformation! We are going beyond being an IT Process Automation leader and becoming a leader in IT & Security Automation. We are seeking a talented Senior Automation Engineer to join our sales/professional services force. As part of your role, you will lead a team of Sales and Professional Services engineers covering pre-sales to post sales duties. Working alongside Global Sales Managers and overseeing the sales support of Ayehu’s Automation solution to existing/prospective enterprise customers and partners as a subject-matter expert to demonstrate how the Ayehu solution meets their needs.
Responsibilities
• Plan, manage and execute remote or on-site product pilots, evaluations and Proof of Concepts
• Organize production implementation, training sessions and on-going support.
• Design, develop, and implement software integrations based on user feedback.
• Troubleshoot production issues and coordinate with the development team to streamline deployments
• Develop and maintain design and troubleshooting documentation.
Requirements (Must Have)
• BS degree in computer science, statistics or equivalent – advanced degree a plus
• Experience in network, server, and application-status monitoring.
• Exhibit expertise in software development methodologies.
• Working knowledge of at least a single programming language (Python, Powershell, VB, C#, Perl, etc)
• Working knowledge of databases and SQL (Structured Query Language)
• Hands on experience with Windows and Unix/Linux
• High level understanding of cloud (AWS, Azure, GCP) computing architecture and practices.
• You possess a problem-solving attitude.
• You can work independently and as part of a team.
• Excellent communication skills and the ability to clearly communicate technical concepts to a non-technical audience
Location: New York, NY
More information: email us at hr@ayehu.com
Corporate Headquarters
Ayehu Inc.
99 Almaden Blvd
San Jose, CA 95113
Email: info@ayehu.com
New York Office
Ayehu Inc.
1441 Broadway 6th floor,
New York, NY 10018
Phone: 1-800-652-5601
Email: sales@ayehu.com
About Ayehu
Ayehu’s no-code Intelligent Automation and Orchestration platform is a force multiplier for IT Operations, helping Enterprises save 95% on time handling alert resolution, and achieve 35% cost reduction of labor-intensive routine tasks, while maintaining greater control over enterprise infrastructure – whether on-premise or in the cloud. Among our 220+ Enterprise customers, large MSPs such as Cognizant, Capgemini, Amdocs and LTI, are using Ayehu’s platform for its digital labor, increasing margins and operational efficiency by sending robots to work.