With digital transformation initiatives topping the priority list, increasing pressure is being placed on IT teams to continue to innovate and improve digital services at a breakneck pace. To meet these demands and keep their organizations competitive, IT teams are increasingly turning to artificial intelligence for IT operations (AIOps). This technology enables IT to manage performance issues in real-time and leverages predictive insight to prevent problems before they occur. In addition to creating this type of self-healing environment, here are few other ways AIOps will revolutionize enterprise IT in the coming years.
Overcoming the Skills Gap
Traditional IT work focused on the manual production and maintenance of reliable infrastructure. This was heavily dependent on skilled human agents. With the introduction of AIOps, IT enjoys faster incident remediation, a reduction to MTTR and a decrease in overall costs. A more autonomous environment such as this reduces the need for hands-on, manual oversight by IT personnel. As a result, IT departments can run effectively and efficiently, even on limited staff. Essentially, AIOps enables IT teams to do more with less.
Furthermore, with the increased prevalence of low-code and no-code solutions, the level of expertise required to keep IT functioning at optimal performance drops exponentially. Managing the AIOps platform can be accomplished through upskilling existing employees, eliminating the need to seek external talent from a pool that is rapidly drying up.
Historically, problems with data would often go undetected or require a frustratingly long time to resolve. This contributed to increased MTTR, ultimately impacting satisfaction rates and hindering the ability to innovate. Further complicating matters, the widespread permeation of cloud technology has resulted in the adoption of micro-services, most of which has its own set of rules and tools. This made the gathering, interpreting and leveraging of data exceeding more challenging for IT.
With the implementation of AIOps, enterprise IT teams can finally lift the veil and enjoy full-stack visibility over all elements of the IT environment. Individual silos are broken down and a seamless integration of systems is made possible. This makes data infinitely more powerful and tremendously more useful to the entire organization.
Enhancing and Fortifying Cybersecurity
Cybersecurity has been a top organizational priority for decades. Rapidly evolving technology has opened the doors to bad actors, enabling unprecedented opportunity for malicious action. Couple this with the rise in online activity over the past year, and it’s no surprise that cyberattacks have become the biggest threat to enterprise growth. As cyber threats become increasingly complex, IT decision-makers are faced with the daunting task of establishing countermeasures that will allow them to manage threats proactively.
AIOps can help to establish and strengthen sufficient fortifications to protect the enterprise from even the most sophisticated attack, enabling IT to mitigate the damages of cyber threats, or better yet – avoid them altogether. For IT teams facing increasingly complex security challenges, AIOps can facilitate the detection, evaluation and autonomous elimination of potential vulnerabilities before cyber criminals have the opportunity to exploit them.
For these reasons (and many more), AIOps is poised to fundamentally change enterprise IT over the following months and years. Best of all, mature AIOps technology is readily available for rapid implementation. All you have to do to get started is download your free trial of Ayehu NG today. What are you waiting for?