Over the past few years there were two main topics that came into focus in IT organizations which created cutbacks both in IT budget and human resources. Caused mainly by the shaky economy, these cutbacks have created great concern over who was going to step in to fill the jobs and complete the work that still has to be done – and with no change in the economy on the near horizon, these concerns still widely exist. Here are some of the main concerns and how IT Process Automation can fill the gap.
“There is more work to be done by fewer people.”
It’s sad but true. With businesses of every size and industry feeling the pressure to cut back and tighten the belt on labor costs, many IT departments are facing having to manage the same workload with fewer people to do it. IT Process Automation provides a solution to this very real problem by allowing technology to handle many of the time consuming manual tasks.
“New employees are not being recruited, forcing us to run short-handed. Now we must work harder, more efficiently and cover more domains expertise.”
With businesses focusing on lowering expenditure, many have implemented an indefinite hiring freeze, leaving current employees to handle growing needs. Instead of being stretched too thin, IT professionals can turn to IT Process Automation to take care of many of their repetitive and routine day to day tasks. This frees up IT personnel to be able to learn and develop more advanced skills.
“We are under a great deal of pressure to deliver more and faster, while not being given any new resources.”
The growing demands on IT professionals can make the job seem overwhelming, but with automation it doesn’t have to be. In fact, IT automation offers solutions that can help organizations truly capitalize on their scarce IT resources while also dramatically reducing downtime and improving service levels.
“Most of the knowledge is walking out the door due to layoffs and open positions not being filled, while new help is inexperienced.”
Another big problem many IT departments are facing is the inability to properly train newer staff members due to lack of time or resources. When every available person is busy plugging away at labor-intensive and time consuming tasks, there’s no time left over to bring others up to speed on the growing and changing needs of the organization. When IT Process Automation is leveraged for many of these routine tasks, senior staff has more availability to focus on key training initiatives, improving the overall performance of the department.
These days, organizations of every size are faced with the demand to do more with fewer and fewer people. They’re also facing the fact that hiring freezes and reduced workforce mean fewer trained professionals to work with. This is particularly the case in the specialized field of IT operations. IT Process Automation presents the ideal solution to all of these needs by eliminating labor-intensive manual interactions, automating key processes such as system, network and application tasks, and freeing up IT management to focus on key issues that improve both internal training and external service levels. The result is a highly efficient and cost-effective operation that contributes to the ongoing success of the business as a whole.