Today’s IT teams are dealing with a growing mountain of data. What’s more, they’re finding themselves having to use a multitude of tools in order to monitor and manage that data. In situations of technical outages, this can make it incredibly difficult and time-intensive to identify and resolve underlying issues. Anyone in business knows that […]
About Evelyn Kotler
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Entries by Evelyn Kotler
Today’s business leaders are focused on digital transformation. What they often fail to consider is how much transformations like these alter the very essence of their organization. In some instances, a company might modify its entire business offering after going through a successful transformation. This may require a complete realignment of how you approach the […]
A few years ago, the chatbot phenomenon swept the consumer world. Today, people are becoming more and more at ease using conversational AI and virtual assistants to do everything from set their doctor appointments to planning travel. Yet, despite this consumer-driven craze, one area that seems to have been left largely in the dark is […]
It’s happened time and time again: large corporations wavering between total in-house IT and complete outsourcing, only to discover that neither option provides a truly cost effective and efficient solution. Such was the case with European oil company Rompetrol, who seesawed between both approaches, all the while wasting value time, money and resources only to […]
When IT chatbots were first introduced, admittedly, they were less than impressive. They were slow, clunky and in many cases, it was painfully obvious that a robot was on the other end. Advances in artificial intelligence technology, however, have addressed these concerns and the virtual agents of today are becoming more human-like by the minute. […]
Anyone familiar the role of a managed service provider understands all-too-well the pressure of finding a way to do more with less. It’s really all about efficiency and scalability. The more effective your performance, the more success you’ll achieve. The problem is, achieving this isn’t always easy, particularly when there are tight budgetary constraints involved, […]
Many organizational decision-makers choose to outsource because they see it as an easy way to cut costs. What they fail to realize, however, is that it’s rarely ever that straightforward. And since there’s little motivation for service providers to be transparent about these financial risks, business leaders must be diligent about identifying and accounting for […]
In this episode ISG’s Head of Enterprise Agility practice, Ola Chowning, argues why Agile’s principles of adaptive planning, evolutionary development, early delivery, and continual improvement are applicable beyond IT to an organization as a whole.
Business Technology Podcast Features Executive Thought Leaders’ Mind Sharing and Insights, Exploring the Intersection of Intelligent Automation and the Next Generation Enterprise
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