Entries by Gabby Nizri

How to Measure ROI for IT Process Automation project

You frequently read about the benefits of IT process automation. Articles mention hard benefits such as saving time on manual tasks, faster MTTR and also soft benefits like complying with regulations, enforcing procedures. But to convince your management to make such an investment, you need to show ROI with concrete numbers – numbers that will […]

4 Tips for Better IT Operational Efficiency

IT operational efficiency are fundamental to the ongoing success of businesses of every shape, size and industry. Yet, even those who recognize this fact may not have yet achieved full maturity in these areas. If you want to remain competitive in the digital age, you must find a way to improve, enhance and foster the […]