IT Process Automation isn’t a fix-all for everything, and it’s not necessarily appropriate in every situation. When used in the right instance, however, IT automation can help you avoid doing double the work, saving you both time and money in the process. When determining whether automation is a good fit, there are four main areas that […]
About Gabby Nizri
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Entries by Gabby Nizri
There’s a common misconception about IT process automation that it’s extremely expensive, a huge pain to implement and that even after you invest a ton of money and spend months getting it up and running, it doesn’t work as promised. To the contrary, automating your IT workflows and processes doesn’t have to be costly or […]
Even though IT process automation has presented itself as a tremendous benefit for organizations of just about every shape, size and industry, there are still many decision makers that fail to recognize the value this technology can have for their own enterprises. In order to demonstrate how important automation is for the future of business, IT […]
IT support personnel are swamped with work which includes both firefighting and ongoing projects. An issue common to any IT organization is dealing with user management such as: Active Directory password reset, unlock user account, create new user or terminate user, etc. Individually, it only takes a few minutes to deal with these requests, but […]
In the not so distant past, the healthcare industry has seen a tremendous amount of change, particularly in terms of how data and information is stored and accessed. Perhaps most prominent is the shift from the old paper-based method of record keeping to digital records and online information sharing. With that shift, however, it’s fast […]
The IT field is a stressful one. Between the constant demand to do more with less, ongoing changes and upgrades to technology and the stiff competition, it’s no surprise that IT professionals are feeling overwhelmed. So much so that according to a recent survey conducted by GFI Software, 79% of IT administrators are ready to […]
You frequently read about the benefits of IT process automation. Articles mention hard benefits such as saving time on manual tasks, faster MTTR and also soft benefits like complying with regulations, enforcing procedures. But to convince your management to make such an investment, you need to show ROI with concrete numbers – numbers that will […]
The concept of Service Management and Automation (SMA) is a particularly broad one. As such, there is often some confusion as to what it really entails and, more importantly, the value it lends to an organization. Many people, even IT professionals, mistakenly place more emphasis on the IT Infrastructure Library (ITIL) rather than SMA, simply […]
One of our customers came to us and asked how they can change service account password on multiple Windows servers instead of the default log on system account (e.g., Local System account). The customer had to change the logon credentials across all servers as part of application’s configuration and security policies changes. As you can […]
IT operational efficiency are fundamental to the ongoing success of businesses of every shape, size and industry. Yet, even those who recognize this fact may not have yet achieved full maturity in these areas. If you want to remain competitive in the digital age, you must find a way to improve, enhance and foster the […]
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