Entries by Michal Itzhaki

5 Mistakes to Avoid with Self-Service Automation

Self-service automation is becoming more of the norm rather than the exception. In fact, a recent survey by SDI found that 61% of businesses were focusing on some type of self-service initiative (up from 47% in 2015). And it’s not only for making your customers’ lives easier. Many organizations are realizing the benefits of providing […]

How to Achieve Quick ROI for your Intelligent Automation Project

The most important component of any business decision, particularly in terms of IT, is being able to measure the results as quickly as possible. Ongoing success depends heavily on whether or not the money you’re spending is truly getting you the type of return that warrants continued investment; otherwise you may end up wasting cash […]

5 Non-Tech Skills to Look for in an Intelligent Automation Engineer

Everyone talks about the changes in the IT world – the increased complexity, the pressures to improve efficiency, and the need for tighter links between IT and business. But how does this influence your IT personnel and skill set requirements? It goes without saying that there’s a need for individuals who have backgrounds in areas like data […]