In this episode, Taly shares numerous key insights with us, including why the low-cost labor model that drove growth for so many MSPs is being pushed aside to make way for higher-cost services that expand an MSP’s footprint with their client; why MSPs who become experts in automation will translate that expertise into more services with their clients (and greater market share overall); and what the cost reduction “magic number” is that CIO’s are expecting from MSP’s today.
About Michal Itzhaki
This author has yet to write their bio.Meanwhile lets just say that we are proud Michal Itzhaki contributed a whooping 192 entries.
Entries by Michal Itzhaki
A month ago, the economy was rolling along. Enter COVID-19 and suddenly everything seems to be grinding to a halt, with organizations scrambling to stay afloat and avoid disruption as much as possible. One primary way this is being accomplished is by enabling employees to work remotely. That being said, many companies were not adequately […]
In this episode, Tomasz Jamroz draws upon his vast expertise to share with us some fascinating use cases he’s worked on, the 2 key factors organizations must address before undertaking digital transformation, and the technologies most likely to advance our capabilities & impact our world over the next 10 years.
Please join us on Wednesday March 18, 2020 as we demonstrate how simple it is to integrate Slack’s best-of-breed chatbot tool into BMC Helix Remedyforce, then turn that combination into a powerful force multiplier for your IT staff by incorporating Ayehu’s automation engine to provide end users an entirely new self-service support channel.
In this episode, We speak with Dr. Quinn about the journey students of his course will cover, as well as some of the universal terrain all AI practitioners inevitably encounter.
In this episode, Troy shares his thoughts with us about what he believes is the “gift of ITIL”, the 5 questions CIOs & IT leaders must answer before an organization considers using a shared tool chain, and why process and tool projects are really people change projects in disguise.
What if we were to tell you that robots are not coming to steal your job, but instead, they’re coming to give you a promotion? Would that change your perception of artificial intelligence? Probably. Thankfully, in most cases anyway, it’s the truth. While AI will, inevitably, make some roles obsolete, it will simultaneously be creating […]
According to Gartner, implementation of artificial intelligence has skyrocketed by 270% over the last four years, with spending on AI software and hardware anticipated to soar from the present amount of $37.5 billion to a whopping $97.9 billion by the year 2023. There’s no argument. AI is here to stay, and it’s going to become […]
In this episode, Will joins us to share the surprising #1 driver for automation among SMB’s, the 4 basic questions to answer before automating any SMB’s manual process, and the litmus test SMB’s should go through before deciding whether or not to even automate a manual process.
In order for intelligent automation to be truly successful and produce sustainable results, it can’t be a one-off project that is exclusive to the IT department. It has to be woven into the very culture of the organization and fully embraced across the entire company. But changing corporate culture is much easier said than done. How […]
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Ayehu’s no-code Intelligent Automation and Orchestration platform is a force multiplier for IT Operations, helping Enterprises save 95% on time handling alert resolution, and achieve 35% cost reduction of labor-intensive routine tasks, while maintaining greater control over enterprise infrastructure – whether on-premise or in the cloud. Among our 220+ Enterprise customers, large MSPs such as Cognizant, Capgemini, Amdocs and LTI, are using Ayehu’s platform for its digital labor, increasing margins and operational efficiency by sending robots to work.
LATEST BLOG POSTS
- How IT Automation Can Be an Insurance Policy for Organizations Relying on MSPS with India Operations
- Episode #38: Why Mastering Automation Will Determine Which MSPs Succeed Or Disappear – Ayehu’s Taly Dunevich
- Best Practices for Managing a Remote Workforce
- How Virtual Agents Can Help Businesses Thrive in the Face of Uncertainty
- IT Operations in the Age of Coronavirus