Entries by Michal Itzhaki

Solving your “what if” scenarios with intelligent automation

When it comes to convincing businesses that intelligent automation is the way of the future, the biggest objection to overcome is the age-old question, “what if….” Many IT professionals and other key decision makers within an organization carry the fear that automated tasks which are put in place to solve a problem may actually end […]

5 Mistakes to Avoid with Self-Service Automation

Self-service automation is becoming more of the norm rather than the exception. In fact, a recent survey by SDI found that 61% of businesses were focusing on some type of self-service initiative (up from 47% in 2015). And it’s not only for making your customers’ lives easier. Many organizations are realizing the benefits of providing […]