Entries by Gabby Nizri

It’s Official! Ayehu is ISO 27001 Certified!

Ayehu is proud to announce that, following the successful completion of a series of rigorous audits, we have officially received ISO 27001 certification. These credentials are internationally recognized and widely accepted among the highest information security standards. The process to become certified includes strict specifications and requirements that define how a business should process and […]

5 Ways Intelligent Automation is Shaping the Future of Work

In terms of disruptive technology, intelligent automation has gained tremendous ground. In fact, according to Statista, more than half of today’s business leaders say they expect to implement automation in the coming years. And for good reason. While technologies like traditional workload automation, cloud computing and Software-as-a-Service (SaaS) reduce costs and provide the flexibility to […]

It’s the End of the IT Service Desk as We Know it (and We Feel Fine)

San Jose, CA and Campbell, CA — October 29, 2019 — Ayehu, a leader in intelligent automation, and Rulai today announced a partnership to deliver a self-driving IT issue resolution offering powered by AI. The Rulai integration goes beyond the limitations of traditional chatbot communication capabilities to deliver virtual service agents (VSAs) that complete IT […]

How to get a higher return on your Intelligent Automation investment

Despite the fact that intelligent automation offers a multitude of benefits to organizations of all sizes and industries, there are still many key decision makers that fail to recognize the value this technology can have for their own enterprises. In order to demonstrate how important automation is for the future of business, IT managers must […]

Ayehu Announces Availability of NG Intelligent IT Automation Platform Version 1.5

Latest AI-Powered Platform Enhances Productivity and Flexibility with New Activity Designer and GitHub Community Repository San Jose, CA –- October 16, 2019 – Ayehu, a leader in intelligent automation, has announced the availability of its Next Generation (NG) IT Automation and Orchestration Platform, Version 1.5. The new release provides IT and security operations teams with […]

Helping the IT Help Desk – What you Need to Know about Virtual Support Agents

IT help desks everywhere are handling a growing number of requests from multiple channels every day. And the more time the service desk spends putting out fires by phone, through email, or in person, the less time they have to focus on resolving the bigger issues and applying their cognitive skills to more meaningful projects. […]