There’s no question that cybersecurity incidents are increasingly on the rise. In fact, the numbers are steadily climbing at an alarming rate. As a result, it’s becoming increasingly evident that businesses must be proactive and extremely diligent about protecting their sensitive data from falling into the wrong hands. Could automated cybersecurity incident response be the answer?
In years past, the traditional 4-step method of managing security incidents was sufficient. IT personnel would prepare as much as they could for possible attacks and spend a great deal of their time analyzing the events that were detected to determine their legitimacy and severity. From there, the next step was to contain or eradicate the problem and work toward system recovery as quickly as possible. IT would then evaluate their response to develop better practices for use in the future. For a while, this was enough to keep cyber-attackers in check.
Unfortunately, with online cybersecurity breaches becoming much more frequent and sophisticated, the old method for security incident response is no longer effective. It’s simply not fast enough, nor is it proactive or thorough enough to keep up with the changing demands. Today, IT personnel just don’t have the capacity to handle such an influx of threats, nor do they have the time or bandwidth to evaluate and address every event as it comes in. This can lead to devastating and costly breaches.
When you add automation into the cybersecurity incident response process, however, all of these shortcomings can be addressed and eliminated. With a quality automation product, the IT department can streamline their incident management process. Incoming events are detected and the system automatically evaluates, prioritizes and escalates. This eliminates false positives and ensures that legitimate threats are always detected, reported and addressed in a timely manner.
Additionally, automation can then facilitate a seamless, closed-loop process, updating the incident log, resolving alerts and tracking and documenting all processes to be used for developing best practices moving forward. An automated system can also help IT departments to become more proactive by identifying and mitigating vulnerabilities. Most importantly, with an automated process, systems can be back up and running much faster, reducing costly downtime and improving customer satisfaction.
Today’s automation products can be easily and seamlessly integrated with existing incident management programs, such as Solarwinds and Servicenow, to extend and enhance legacy systems without the need for an entire platform replacement or overhaul.
With cyber-attacks steadily on the rise, businesses of every shape, size and industry are at risk of becoming victims. The best way to protect yourself, your organization and those whose sensitive information may be at risk is to establish a solid cybersecurity incident response plan.