Is Your Organization Hiding this Dirty Little Secret about Automation?

It’s certainly no secret that automating time-consuming, manual tasks and processes is the key to success in the digital age. In fact, it’s widely accepted as fact that automation is fundamental for helping organizations become more efficient, adaptive and scalable.

Countless industry surveys have revealed that, in an effort to be more competitive, businesses across every sector and vertical are investing heavily in intelligent automation, AI and machine learning technologies. This initiative has been accelerated over the past year thanks to the global pandemic and push toward remote work.

Everything looks kosher on the surface. Companies are automating. Things are running like a well-oiled machine.

Or are they?

Behind the scenes, many IT teams are hiding a dirty little secret. Despite the many obvious and measurable benefits of automation, manual tasks still remain ubiquitous within many organizations. While a growing number of businesses are adopting automation technology, they’re falling surprisingly short in actually realizing its full potential.

Don’t believe us? The proof is in the numbers. One recent study by Forrester Consulting revealed that IT professionals are still feeling “overwhelmed” with their current volume of work and amount of manual processes. Even more shocking, the study also found that only about 1/3 of IT tasks are being automated and almost half of enterprise-grade companies are still carrying out key workflows completely manually.

Why is this the case? If automation delivers so much potential value, particularly within networks and infrastructures that are growing in both size and complexity, then why are so many businesses still relying on manual processes?

The biggest deterrents include cost and operational complexity. In other words, decision-makers are concerned about the size of the investment as well as whether integration with existing infrastructure would be too challenging.

What these cynics fail to realize is that the cost of failure to automate will unequivocally far outweigh the costs to automate. Let’s look at a real-world example to illustrate this.

Let’s say a global transportation and logistics company has invested massively in digital technology in an effort to streamline their operations – particularly how they schedule deliveries, manage their fleet and interact with customers. Despite this major investment, the company continues to carry out one of its primary workflows – application development – through manual efforts.

Each time one of their developers wants to deploy a new application, he or she must complete a form to request the necessary infrastructure (e.g. the amount of storage required, number of virtual machines needed, etc.). From there, it could take several days, or even weeks, to receive a response. Think about the amount of precious time that is wasted each time this process is carried out.

Meanwhile, the company’s biggest competitor has automated this process so that it can be carried out autonomously, without the need for any human intervention. Instead, the application itself is capable of provisioning what it needs in order to move forward. As a result, this company is able to deploy new applications much more quickly, and at a much lower cost. Which of the two firms do you think will be more successful?

Another area where organizations currently struggle with archaic setups is in the way applications are integrated with one another. Traditionally, these applications would require a human to configure them through script writing and maintenance. With a low-code/no-code automation solution, this is no longer necessary. Instead, the entire infrastructure is seamlessly integrated, with intelligent code telling applications how and where to deploy, how and when to scale and how and when to upgrade itself.

These scenarios clearly illustrate the critical importance of automation as an indispensable tool for operating and maintaining applications and infrastructure with the speed and efficiency that is necessary for true digital transformation. While the concerns over automation may be understandable, clinging to manual processes will quickly become an exercise in futility.

Simply put, if you are not automating in every feasible area of your organization, you are delaying the inevitable and potentially setting your organization leaps and bounds behind your competitors.

Thankfully, overcoming the concerns and objectives and bringing your business up to speed is remarkably fast, easy and surprisingly affordable. Ready to take that next step, leave manual processes in the past for good and position your organization for sustainable success and competitive advantage, both now and in the future? It’s as simple as starting your free trial of Ayehu NG.

Click here to start your automation journey today.

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