Ayehu, leading developer of enterprise-class IT Process Automation solutions, has announced the most recent recipient of the Super Hero of the Month award as Delek Europe BV’s Aart Hopman. Aart is being recognized for his use of IT process automation to streamline manual processes and proactively improve the overall operational efficiency of his department.
In his role as IT Project Manager at Delek Europe BV, Aart is tasked with managing a great number of processes across the organization. Earlier this year, he identified a number of areas where time and resources were being wasted on manual tasks, and also determined that specific problems, like frequently running out of disk space, needed to be addressed. Upon deployment of the eyeShare software, Aart and his team began to see results almost immediately.
Since implementation, Aart and his team have been able to automate a number of critical systems processes including interface workflows, process workflows, disk space workflows, (network) status monitoring workflows and more. What’s more, disk usage is now monitored across the entire network. eyeShare checks running processes and restarts them if necessary as well as monitors critical processes. Additionally, Aart credits eyeShare with helping his department to stay on top of any and all systems issues. The result is faster reaction to critical problems and the ability to address non-critical problems before they even occur.
“eyeShare has been a tremendous time saver for us. We no longer waste valuable time on daily tasks that can be automated. It’s also allowed us to take a more proactive approach to identifying and addressing potential issues before they become a huge problem,” mentioned Hopman.
“With eyeShare, my team is alerted of issues – often before end users are even aware of the problem. In fact, many times users are actually alerted by us instead of vice versa. This allows us to stay on top of problems in a more timely fashion and also prevent future incidents from ever occurring.”
The IT process automation Super Hero of the Month program was designed to recognize one stand-out member of the IT industry who is doing their part to lead their organization toward the IT of tomorrow and pioneering the process of automation.
About Delek Europe BV
Delek Europe B.V., a subsidiary of Delek Group, was established in May 2007 as the European energy retail and marketing assets arm of the Group. Delek Europe initiated its ‘Footprint’ through its wholly owned subsidiary Delek Benelux through the purchase of 870 Texaco gas stations and 410 convenience stores in the Benelux area. In October 2010, Delek Europe has extended its presence in Europe when purchased the retail activity of BP in France. As of year end 2010, Delek Europe network consists of approximately 1,230 gas stations and 935 convenience stores over 4 countries. Please visit http://www.delek-group.com.
Ayehu develops and markets eyeShare, a lightweight, enterprise-grade product for IT Process Automation. Deployed at major enterprises and supporting thousands of business users, Ayehu eyeShare helps IT professionals identify and resolve critical incidents up to 90 percent faster, minimizing their impact to the business and saving time for IT operations teams. For more information, please visit www.ayehu.com