Ayehu Software Technologies Ltd., developer and marketer of stand-alone, enterprise-grade IT Process Automation (ITPA) solutions, has announced the release of the latest version of eyeShare.
The company’s flagship product is currently being used at major enterprises across the globe, enabling thousands of IT professionals to identify and remediate critical incidents up to 90% faster, minimizing their impact to the business and saving time for IT operations teams.
This most recent release includes a number of key features and new functions that will further support users moving forward. Of noteworthy mention is the Self Service Automation feature, which leverages eyeShare’s powerful IT Process Automation to empower end-users while also freeing up IT personnel to focus on more critical tasks. eyeShare admins will now be able to design any workflow and automatically generate a self-service web based portal interface for end-users, allowing them to independently resolve problems without the need for assistance from IT.
This updated version of eyeShare will be able to better accommodate the unique needs of any client. Both the self service portal and underlying automated workflows can be easily customized to address the specific needs and pain points of each business. eyeShare will enable IT organizations to deliver self-service-capable processes so end-users can perform tasks on their own, such as resetting passwords, on-boarding new employees, provisioning new virtual machines, and much more.
Additional features with the new rollout include: Solarwinds integration support for both SAM 6.2 and NPM 11.5, support for PowerShell 4.0, integration with Twilio, new activities, enhancements to the workflow designer, and much more.
“At Ayehu, we pride ourselves at always remaining at the forefront of technological advancements,” remarks co-founder and CEO Gabby Nizri. “With the recent release, we are pleased to continue along this path, providing our clients with the most up-to-date, intuitive and effective automation product on the market.”
The eyeShare version 4.7 is now available. The update will be rolled out to existing customers on July 1, 2015.
Ayehu helps IT professionals to identify and resolve critical incidents, simplify complex workflows, and maintain greater control over IT infrastructure through automation. Ayehu solutions have been deployed by major enterprises worldwide, and currently support thousands of IT processes across the globe.