Palo Alto, December 02, 2012 – Ayehu, industry leader in the development of enterprise-class IT process automation solutions, has announced the most recent recipient of its Super Hero of the Month award as Nir Oren of Super Derivatives. Nir is being recognized for using IT process automation to improve the operational efficiency of his organization.
Nir Oren is the Head of Operations at Super Derivatives. The company implemented eyeShare when it was discovered that a great deal of time was being wasted by IT operations due to repetitive, manual tasks and the need for scripting. Management was also greatly concerned about the number of false alerts that were being generated from their monitoring system. While Nir wasn’t the actual person who implemented eyeShare for Super Derivatives, he has embraced it and really taken it to the next level by expanding to automate even more workflows and processes.
The first automated workflows were restarting servers and services and checking installed programs. Since that time, the company has expanded to also automate at least half a dozen other processes, including checking FTP files and copying files to multiple systems. Today Nir uses eyeShare as a standard tool to replace old scripts that were used in the past. He also uses it to help filter false alerts from their monitoring system and send notifications of the exact error to the right people. This has dramatically improved their efficiency and accuracy, which equates to improved service levels all around.
“We rely on eyeShare every single day, both to keep our workflows and operational processes flowing more smoothly and to improve our ability to receive and respond to alerts in a timely and accurate manner,” says Nir. “I can confidently say that this tool has saved us a tremendous amount of time and provided peace of mind, which has greatly improved the performance of our IT operations and the company as a whole. The best part is how incredibly easy it is to use. It has changed our business for the better.”
The Super Hero of the Month program was designed to recognize one stand-out member of the IT industry who is doing their part to lead their organization toward the IT of tomorrow and pioneering the process of automation.
About Super Derivatives
Super Derivatives is the global leader in cutting edge cloud-based derivatives data, technology and valuation services for the financial and commodity markets. They have eight global offices across Europe, APAC and Americas, and provide world-leading derivatives solutions to thousands of customers in over 60 countries, including banks, corporates, fund managers, auditors and central banks. In 2012, Super Derivatives was voted ‘Best Data Provider for Derivatives’ for the third time by the global financial community. For more information, please visit https://www.superderivatives.com/.
Ayehu Software Technologies Ltd. develops and markets eyeShare, a lightweight, enterprise-grade product for unified incident management. Deployed at major enterprises and supporting thousands of business users, Ayehu eyeShare helps IT professionals identify and resolve critical incidents up to 90 percent faster, minimizing their impact to the business and saving time for IT operations teams. For more information, please visit www.ayehu.com