Ayehu Software, industry leading provider of enterprise IT process automation software solutions, is proud to name its latest Super Hero of the Month. This month’s winner is Yossi Haftzadi of the Ministry of Education. Yossi was chosen because he has successfully used automation to dramatically save his team time and effort, thereby improving their overall efficiency and service levels.
Yossi is a Network Infrastructure team leader at the Ministry of Education. A big part of his duties include managing daily IT-specific tasks on multiple systems, database validation and monitoring alerts – many of which were false. Each of these tasks, coupled with the job of managing an entire team, was becoming extremely time-consuming. Yossi realized that in order for him and his team to perform their jobs more efficiently, they would need to automate many of these manual tasks.
Following implementation of the eyeShare product in 2012, Yossi and his team began to see almost immediate results. No longer were they required to waste precious time and resources on the manual tasks that were slowing them down and robbing them of their productivity. eyeShare now performs the daily tasks automatically and sends status reports, checks Oracle database replication and validates consistent data replication, monitors file system and Oracle database availability and helps to reduce false alerts.
“Automation has really changed the way we do our jobs, making us so much more efficient. In fact, we can’t believe how much time we’re saving just by implementing new workflows in eyeShare,” comments Yossi. “My team deals with daily requests from end-users to create new virtual machines, thanks to eyeShare were able to automate provision of new virtual machines, providing our users self-service solution without any manual work. eyeShare has also become our standard tool, replacing old scripts we used in the past. More importantly, it’s easy to use for every team member.”
The Super Hero of the Month award is a program initiated by Ayehu as a way to recognize one exceptional IT professional each month for their effort in leveraging IT automation to bring their organization to a new level.
Ayehu Software Technologies Ltd. develops and markets eyeShare, a lightweight, enterprise-grade product for IT process automation. Deployed at major enterprises and supporting thousands of business users, Ayehu eyeShare™ helps IT professionals identify and resolve critical incidents up to 90 percent faster, minimizing their impact to the business and saving time for IT operations teams. For more information, visit www.ayehu.com.