Ayehu Software Technologies Ltd, industry leading developer of enterprise-class IT process automation products has announced its most recent Super Hero of the Month award recipient. This month, the company has chosen Yaniv Shachar of Ness Technologies. Yaniv stood out amongst the other nominees for his use of automation to streamline workflows, saving his team valuable time and resources.
In his role as System Team Leader, Shachar noticed that his team was spending an inordinate amount of time managing workflows. Any time an automatic flow would be needed, the group would have to rely on scripts which often took hours to write and debug. For example, bulk SMS sends were done by calling a specific .EXE file using a batch script. Shachar recognized that all the time it took to do this and other similar activities could be better spent on more important tasks, so he set out to find a solution.
About two years ago, the eyeShare product was introduced to Shachar and his team. Where before, the group relied on Batch, KIX and VBS scripts for flow automation, they began using eyeShare to shift these labor-intensive tasks, allowing technology to do the heavy lifting. Since implementation, they have automated a number of daily workflows, including adding/removing users from AD group, bulk SMS sends and daily XML import/exports from one system interface to another. Their security information and event management (SIEM) system also leverages eyeShare to send SMS alerts to the administrative team.
According to Schachar, the results have been incredible.
“Our flow delivery has been streamlined and is much faster and easier than ever before. Some of our workflows have been created in just minutes – a far cry from the hours of painstaking work they used to take,” he comments. “Because workflow creation is faster, my team is saving time, which results in a marked increase in efficiency. Delivery quality has also improved, because logging is more detailed than before. We can now trace and find workflow bugs and fix them in real-time.”
Ayehu’s Super Hero of the Month award is given each month to someone in the IT industry that is using IT process automation to save time, improve efficiency and catapult their team and/or organization to the next level. Anyone who uses the eyeShare product is eligible to receive this coveted award.
About Ness Technologies
Ness Technologies is a global IT service provider, serving customers in more than 20 countries. Their extensive portfolio includes software product engineering, enterprise application and business services, software distribution, and much more. For more information, please visit the company website at www.ness.com.
Ayehu Software Technologies Ltd. develops and markets eyeShare, a lightweight, enterprise-grade product for unified incident management. Deployed at major enterprises and supporting thousands of business users, Ayehu eyeShare helps IT professionals identify and resolve critical incidents up to 90 percent faster, minimizing their impact to the business and saving time for IT operations teams. For more information, please visit www.ayehu.com