PALO ALTO, Calif., May 1, 2013 /PRNewswire/ — Ayehu Software Technologies Ltd., the industry’s leading provider of enterprise-class, lightweight IT Process Automation solutions, announces that its Secure, On-Premise IT Process Automation product now seamlessly integrates with ServiceNow. This latest integration pack is part of the release of Ayehu’s newest version of eyeShare (4.5).
ServiceNow offers cloud-based run book automation. Providing secure, on-premise IT process automation that’s integrated with ServiceNow fills an important gap in enterprise IT operations automation. Organizations which were previously prevented from running cloud-based IT process automation due to security concerns now have an alternative. Ayehu eyeShare IT process automation software can be installed on-premise, and integrated seamlessly with ServiceNow using the standard available web service APIs. Its agent-less architecture allows IT professionals to execute tasks over physical, virtual, or cloud environments via standard protocol such as WMI and SSH.
Ayehu eyeShare IT process automation, integrated with ServiceNow, provides workflows and runbooks that extend ServiceNow’s ITSM capabilities. Instead of manual repetitive tasks and lengthy service desk procedures, now businesses can create a closed-loop automated process that accelerates incident, problem, and change life-cycles. The result is a significant improvement in problem resolution time, an increase in service availability, and improved overall IT operational efficiency.
“We are extremely excited to add this latest integration pack to our collection. It’s always been our goal at Ayehu to develop innovative tools and solutions that will improve business operations for our customers,” comments Yaron Levy , Vice President of Products for Ayehu. “With our ServiceNow integration, we are delivering a secure alternative that allows clients to continue to use the ServiceNow product without fear of a dangerous and costly security breach.”
Click here to watch the ServiceNow integration with eyeShare on YouTube. Ayehu will also be demonstrating this latest integration pack live at the ServiceNow Knowledge13 event. Visit them at booth #30 to see the product in action.
The ServiceNow integration is one of several integration packs available with eyeShare, including Solarwinds, HP Operation Manager, Remedy, and JIRA. Visit the Ayehu website to learn more.
Ayehu Software Technologies Ltd. develops and markets eyeShare™, a secure, on-premise IT process automation solution. eyeShare™ empowers IT operations to automate simple and complicated tasks, free up resources, and improve SLAs, all at an affordable price point.
For more information, please visit www.ayehu.com