Ayehu Software Technologies Ltd., industry leading developer of enterprise level IT process automation solutions is pleased to announce the release of its integration pack for SolarWinds. This is the first out-of-the-box integration of its kind, offering enhanced performance and a tremendous savings to customers.
SolarWinds is a network monitoring software which allows users to detect, assess and resolve incidents, such as network outages. Although highly valuable, users of the product often become overwhelmed with incoming alerts and bogged down by the time-consuming task of incident management. eyeShare provides the perfect solution by automatically remediating network problems using remote execution of automated workflows.
watch a video tutorial about the eyeShare/Solarwinds integration:
When eyeShare is integrated with SolarWinds Orion, it provides closed-loop network management and IT process automation at one single point. Alerts generated by SolarWinds trigger eyeShare’s automated workflows. Each workflow uses bi-directional communication to update SolarWinds when it finishes remediating the problem. Events are then automatically returned from eyeShare to SolarWinds to close the loop and update the status – all without the need for any human interaction.
“Having direct access to ServiceNow and SolarWinds Orion has made integration between the two systems possible within an hour or two. Automating disk growth was the next big win. Even though this process is complicated, we were able to create a dynamic way to grow server drives while still communicating the details within our ITSM with updates and even feedback from a customer if more information is needed.”
Commented Alex Yaney of LexisNexis. “