Benefits and Challenges of Intelligent Automation

Benefits and Challenges of Intelligent AutomationIntelligent automation isn’t going anywhere. In fact, 86% of global business leaders recently surveyed believe that in order to stay ahead in their given fields, their organizations must deploy IA in the next five years. Another survey by Gartner found that 42% of CEOs have already begun the process of digital transformation and 56% already reported gains after implementing automation.

Unfortunately, while the majority of business leaders do recognize the increasing importance of adopting intelligent automation, many are being held back by certain challenges. Let’s take a closer look at some of the most valuable benefits of IA technology and the challenges that could be impeding progress.

Benefits of Intelligent Automation

The business advantages to adopting intelligent automation are almost too many to list. For the purposes of this post, however, we’ll share the high-level benefits – that is, the ones that are likely to produce the fastest wins and the biggest ROI.

Intelligent automation technology can effectively enable organizations to:

  • Reduce labor costs
  • Address the skills gap
  • Facilitate leaner, more cost-efficient operations
  • Process much larger volumes of complex data
  • Achieve speed and accuracy beyond what human workers are capable of

Challenges of Intelligent Automation

So, what’s standing in the way? With the vast majority of high-level business leaders acknowledging the critical importance of intelligent automation in facilitating digital transformation, why is it taking them so long to actually pull the trigger?

Well, as it turns out, there are a number of hindrances to IA adoption, the most common being:

  • Lack of skilled manpower
  • Difficulty training/reskilling employees
  • Issues integrating with legacy systems
  • Resistance from human workers
  • Increased cybersecurity threats

Ironically, it’s intelligent automation that could provide the solution to most of these challenges. For instance, by augmenting the human workforce with artificial intelligence, smaller teams can do more with less, eliminating the need to hire additional IA-skilled staff.

Meanwhile, incorporating IA into the cybersecurity process enables security teams to “fight fire with fire,” hitting back at attackers using the same (or better) advanced technology that is being used against them to defend and protect against breaches.

And with the right IA platform, integration with legacy systems is simple and seamless. Finally, when human workers begin to recognize that artificial intelligence is here to make their lives easier as opposed to making them redundant (not to mention all the new and exciting opportunities it presents), fear and resistance will become a thing of the past.


At the end of the day, while there are certainly challenges, the benefits of implementing intelligent automation exceed those challenges by a long shot. In fact, in most cases, those perceived roadblocks can be overcome not in spite of, but rather as a result of IA adoption.

If you are among those business leaders who are holding back on embracing intelligent automation but are ready to dip your toe in the water, we recommend scheduling a free, interactive demo. Take Ayehu for a test drive today and experience for yourself the power of intelligent automation.

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