Tools, support, and resources

THE NEW NORMAL

YOU NEED TO REIMAGINE YOUR Business AS YOU PREPARE FOR THE “NEW NORMAL” REALITIES OF THE POST-COVID-19 WORLD. WE’RE HERE FOR YOU.

The New Normal

The world has evolved rapidly over the past several months, with organizations in almost every industry feeling the brunt of what a global pandemic can do. And while we’re all looking forward to things returning to normal once again, the reality is, that “normal” may never be quite the same.

Social distancing. New precautions. Additional restrictions to adhere to. These inevitable changes are forcing business leaders to find ways to do more with less: Less costly. Less complex. Less manual tasks. This will likely be the “new normal” for businesses across the globe, and the time to prepare is now – see how we can help.

 

WORK FROM HOME SUPPORT

In the wake of the COVID-19 pandemic, it is expected that the new normal will increasingly involve remote work arrangements, to minimize impact and prevent potential business disruption while maintaining social distancing.

With so many employees now getting the green light to work from home, the demand for IT support – for VPN access, remote file permission and the like- will increase, at a time when less IT staff are available on-site to address the increased demand.

Intelligent automation not only helps organizations avert financial loss, also helps keep the economy more stable, preventing or minimizing the impact of a widespread downturn.

Work from home not an option?

For many organizations, making the transition to remote work is relatively easy. For others, however, such as those with employees in developing countries who don’t have access to computers or internet connectivity at home, it’s simply not a feasible option. Intelligent IT process automation can provide a viable solution, effectively “keeping the lights on” by augmenting the human workforce. 

Read the Article –How to Keep the Lights on When “Work from Home” Isn’t an Option

If you are a Managed Service Provider struggling to cope with the lack of on-site IT staff, due to workers at home without connectivity or laptops, check out our special package for MSPs during this time of crisis.

Fully automated Incident Response, with No IT Staff On-Site

Incident response processes generally require some action to be taken on systems or applications in order to resolve that incident. Once teams are remote, this becomes difficult to perform. 

PagerDuty and Ayehu have teamed up to create a joint solution for IT automation in the context of incident response.

PagerDuty and Ayehu are working together to help you rapidly re-engineer IT processes and improve communications between IT teams during major incidents.