In the wake of the COVID-19 pandemic, it is expected that the new normal will increasingly involve remote work arrangements, to minimize impact and prevent potential business disruption while maintaining social distancing.
With so many employees now getting the green light to work from home, the demand for IT support – for VPN access, remote file permission and the like- will increase, at a time when less IT staff are available on-site to address the increased demand.
Intelligent automation not only helps organizations avert financial loss, also helps keep the economy more stable, preventing or minimizing the impact of a widespread downturn.