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Episode #56: How Intelligent Automation Will Empower People, Transform Organizations, & Improve Our World – Pascal Bornet

Pascal talks about the monumental work he and his co-writers recently completed. Our discussion ends up revealing how automation raises the importance of the employee experience to the same level as the client experience, the key to getting middle management on board supporting a digital transformation, and the three most important metrics which best capture the effectiveness of automation to an enterprise.