Getting up and running with artificial intelligence in your organization can be an exciting and even liberating experience. Suddenly, your infrastructure has more unity. Productivity and efficiency are through the roof. Errors have all but been eliminated. Profitability is skyrocketing. But then, over time, things start to level out. Suddenly, the numbers aren’t as impressive. Problems have been slowly but surely ticking back upward.
What gives? You and your team worked so hard to adopt and deploy AI across the organization. You were hailed heroes by your fellow business leaders. Yet, now, it seems complacency has set in. What’s more, as is the case for many organizations, a lack of ownership and collaboration between teams has begun to erode the progress that was previously being made.
The truth is, AI, just like any other major technology initiatives, is something that is fluid. Digital transformation doesn’t just occur one day and stop. It requires ongoing evolution, which means that, in order to continue to get the most out of artificial intelligence and automation capabilities, you must routinely prune and fine-tune your efforts.
Not sure where to begin? Here are three ways to ensure the time, talent and other resources you’ve invested into AI will remain relevant and profitable.
Develop a collaborative team.
In order for AI to be universally beneficial, different teams and departments must work together toward shared goals. But that doesn’t mean people will naturally step up to the plate. In many organizations, it’s necessary to establish a designated team with the purpose of collaborating on and contributing to the development of policies and procedures that will deliver continuous improvement of AI initiatives. In particular, there should be representatives from key groups, including IT, data science and the end users.
Keep your cycle active.
One area where many organizations fall short when it comes to successful implementation of artificial intelligence is their machine learning cycle. We’ve said it time and time again, but it bears repeating that AI is only as good as the data that’s driving it. The fact is, the logic and data you used to set up your initial AI project may no longer be relevant. The best way to ensure consistent accuracy between your algorithms and the areas in which they are applied is to keep your cycle active and pivot whenever and wherever it’s deemed necessary.
Employ retirement policies.
We’ve all heard the expression, “If it isn’t broke, don’t fix it.” The opposite could be said for AI initiatives. In order to remain agile and competitive, you must be willing to scrap the things that are no longer delivering value. Otherwise, you will be wasting resources that could be better used elsewhere. Develop and implement policies that include routine audits and strategies for next-steps, whether it be modifying to improve or retiring wasteful workflows altogether.
In a successful AI deployment, there are a lot of moving parts. The last thing you want is for any of those parts to become stagnant. To avoid this, you must continuously work to not only keep things running smoothly, but also optimize your strategy over time. Doing so will enable you to maximize the benefits of artificial intelligence and keep you a step ahead, both in terms of internal operations as well as with your competition.