How is AIOps Really Used in IT?

How is AIOps Really Used in IT?

Digital transformation has simultaneously simplified and added a layer of complexity to the modern world of IT operations. Managing multiple environments across a number of locations invoked the need to introduce several disparate tools and platforms, leaving IT siloed and, oftentimes, overwhelmed. This has perpetuated the need for artificial intelligence for IT operations, or AIOps for short. For those not yet leveraging AIOps, or who are still in the beginning stages, here are three real-world, value-added use cases to consider.

Threat Detection – AIOps is the perfect complement to a security management strategy because its machine learning algorithms are capable of mining massive amounts of data for scripts, botnets and other threats or anomalies that could potentially harm a network. This is especially true for threats that are complex and sophisticated, which is why it’s such a valuable addition.

Intelligent Alerting – Today’s ITOps teams are being inundated with alerts of which only a small portion are actually critical. AIOps can manage these alerts autonomously, evaluating, identifying core issues, prioritizing and either escalating or remediating them without the need for human intervention. Imagine trimming that overflowing inbox of alerts down to just one or two that truly matter.

Capacity Optimization – Through the use of AI-based statistical analysis, IT operations teams can optimize application workloads and availability across the entire infrastructure. This technology is capable of proactively monitoring bandwidth, utilization, CPU, memory and much more, with the goal of maximizing application uptime. AIOps can also be used for predictive capacity planning.

Of course, this is really just the beginning. As environments become increasingly complex and technology options continue to grow, IT operations teams will find themselves under even more pressure to deliver maximum business value with minimal downtime. AIOps emerges as the ideal solution, facilitating infrastructure monitoring and management that is much faster and far more efficient. It’s no surprise, that IT leaders and other key decision-makers are starting to take notice.

Today, AIOps is all about threat management, streamlined alerting and maximizing uptime. Tomorrow, IT automation powered by artificial intelligence, machine learning and natural language processing technology is positioned to forge entirely new pathways for innovation and growth. In other words, the journey has just begun and the future is beaming with possibility.

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