These days there is increasing pressure being placed on IT professionals to deliver services to businesses more quickly and inexpensively, to evolve their data centers to become more highly efficient, and to provide users with self-service access to IT offerings with fast, automated delivery. The good news is that, while it sounds a bit overwhelming, it’s not impossible to accomplish. It’s simply a matter of integrating IT automation software with cloud services.
To effective meet these demands, IT operations teams must:
Create a catalog of standardized service offerings with the capability to provide a self-service portal for users. This serves to free up IT personnel, allowing for a more efficient use of time and resources, and also empowers other employees to handle many of the day to day tasks on their own, without the need for IT intervention.
Implement policy-based controls to help maintain system integrity and keep the organization’s overall IT operations running smoothly with little hands-on action needed.
Manage the service lifecycle so that all components effectively work together and accurate alerts can be sent in a timely manner and to the appropriate party when and if a problem arises. When the service process runs smoothly and efficiently, improvements are realized both internally among employees and externally with better service levels.
Automate various aspects of your IT operations, including service and infrastructure provisioning, change requests, support services, user management, alerting and more. Automating these repetitive tasks allows IT personnel to focus on more critical business matters that require human intelligence and a more hands-on approach.
Manage across various aspects of your infrastructure, including virtualization, network, storage, and applications. This broad solution creates a more centralized environment in which every area can be managed effectively and instantaneously, rather than individually.
Intelligent IT automation tools combine all of these capabilities to provide a single platform on which enterprises can build and support their private clouds. This creates a high level of efficiency, which also equates to a reduction in labor costs and other expenses.