Not Enough Personnel to Handle Cyber Security Alerts? No Problem.

Incident Response: A Common Pitfall that Can be Avoided

Incident ResponseThese days, it seems we cannot turn on the news or go online without learning about another major security breach. The most recent and disastrous being those that occurred to a number of popular retailers, like Target and Home Depot. What is the common thread amongst those affected by cyber-attacks? According to investigators, the problem can be linked back to a lack of incident response in nearly every single case.

Yet despite the fact that countless news articles and reports have indicated this as the root problem, many organizations are still not taking proactive measures to protect themselves, their employees and their customers. There are plenty of reasons why, but the main ones seem to be:

They believe their current protection is adequate. Many IT professionals feel that the plan they already have in place is capable of thwarting any would-be attacks. The problem is, most of these existing plans only include preventative measures, such as malware. As the entire world learned from Target’s experience, this isn’t always enough to get the job done. Incident management that involves identifying, verifying, prioritizing and sending appropriate notification of incoming alerts is essential.

They don’t believe it can or will happen to them. Some companies feel that because they are smaller, they aren’t at risk. This is simply not true. Others – such as those in Europe – feel that they aren’t as targeted as businesses in other countries, like the US. The fact is, the only reason more breaches are reported in the US is because the government requires it. There are a similar or equal amount of incidents occurring in countries across the globe.

They don’t understand the real damage an attack can have. Some otherwise intelligent professionals put blinders on when it comes to the subject of cyber-attacks. Sure, retail giants felt a huge impact – as did their customer-base of millions. It’s important to note, however, that smaller organizations, even those who do not have to worry about sensitive client data, have valuable assets that could prove to be disastrous if they fall into the wrong hands. For instance, internal employee information and even trade secrets could be stolen if the company is not properly protected.

For these reasons (and countless others), many businesses fail to recognize the importance and overall value of a quality incident response plan. If you’re reading this and happen to fall into this category, let’s take a closer look at some of the many benefits of developing and implementing an incident response strategy for your business.

  • Reduce downtime. What impact would an entire system shut-down have on your business? One thing is for certain, the longer it takes to bring things back up and running, the worse the consequences will be. By managing incidents more effectively, issues can be responded to immediately, ultimately reducing the amount of downtime your organization will have to face.
  • Improve recovery time. Just as important as bringing systems back up and running is the task of rolling out a recovery plan. It only stands to reason that the more downtime, the more extensive the potential damage. Because quality incident response lets you address issues right away, the time and resources it takes to fully recover are limited.
  • Stay ahead of problems. With the right incident response plan (preferably one that involves IT process automation to field incoming alerts), you can take a more proactive approach to handling potential security breaches. This can mean avoiding any downtime altogether and protecting precious assets in the process.

The key to success, of course, goes well beyond knowing the benefits and even rolling out a plan. It takes ongoing testing to ensure that all pistons are firing on all cylinders at all times. This will further protect your firm from incoming risks and place you one step ahead of the problems that are befalling others all around the world.

With new, more sophisticated cyber-attacks being hatched almost daily, there’s never been a more important time to invest in a quality incident response strategy. It starts with the infrastructure of prevention and IT process automation to ensure a closed-loop process. This will vastly reduce the risks of anything slipping through the cracks (like what happened to Target) and keep your business protected over the long-term.

Don’t wait until your company has become a victim of an online security breach. 





eBook: 5 Reasons You Should Automate Cyber Security Incident Response