Active Directory Integration
How much time does your IT or Help Desk team waste each day on Active Directory password resets and locked accounts?
About the integration
- Frequent password reset, especially coupled with a complex password policy, lead to repeated account lockouts. In some workplaces, password reset calls take up almost 40% of IT support personnel’s working day. The procedure for each call includes phone authentication, execution of reset, confirmation, and documenting the call closure.
- Ayehu for Active Directory (AD) enables automatic management of Active Directory tasks. Pre-packaged workflows automate the entire process out-of-the-box. For example: When a helpdesk user opens a ticket for a password reset, the workflow in Ayehu can automatically execute and reset the password for the account, sending it back to the end-user. Optionally, you can choose to have your end-users receive a confirmation via SMS.
- The results of this solution are reduced support calls and reduced end-user downtime. Admins can view and control user actions, leaving more time to focus on higher value tasks.
Sample Use Cases
Add new Users (from a file or event -driven)
Delete Users (from a file or event-driven)
Reset User Passwords
Run AD reports
Unlock User Accounts
Delete old Users (‘orphans’) from Active Directory
Add User to group
Meet compliance and security policies
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