CA Spectrum Integration

Ayehu’s integration pack for CA Spectrum provides the ability to capture the alerts generated by CA Spectrum, filter and aggregate the alerts, then trigger a specific workflow in response!

About the integration

  • Ayehu integration with CA Spectrum provides a closed loop process for IT management and automation. Manage incidents and alerts, receive and update data from CA Spectrum, and remediate IT processes automatically without the need for human intervention.
  • A sample incident flow when CA Spectrum is integrated with Ayehu:
  • CA Spectrum detects a network connectivity failure
  • The alert is pulled by Ayehu, which launches a predefined workflow specific for network connectivity failures
  • The Ayehu workflow starts executing the relevant activities in the workflow to troubleshoot and resolve the incident.
  • Ayehu clears the alert from CA Spectrum
  • The Ayehu integration with CA Spectrum consists the following activities:
  • CAS ACKNOWLEDGE ALERT – Take ownership in CA Spectrum on this alert. Usually this activity will be among the first activities in the workflow that communicates with CA Spectrum
  • CAS UNACKNOWLEDGE ALERT – Release the ownership in CA Spectrum on this alert. Usually this activity will be used in case of error in the workflow or if the issue was not resolved
  • CAS SET MAINENANCE MODE – Set on the maintenance mode on specific server in CA Spectrum
  • CAS CANCEL MAINTENANCE MODE – Set off the maintenance mode on specific server in CA Spectrum
  • CAS CLEAR ALERT – Clear and remove the alert from CA Spectrum
  • CAS CREATE EVENT – Create an event in CA Spectrum that may result in an alert in CA Spectrum. You can use this activity if follow-up or new events should be created within CA Spectrum
  • CAS GET ALERT – Read the alert information from CA Spectrum
  • CAS UPDATE ALERT – Update the alert information in CA Spectrum

Sample Use Cases

‘Decision points’ can be embedded within workflows
 to pause execution and send status notifications
via SMS, IM, and email. The response chosen by
 the human decision-maker then determines
 what action the workflow branches to next

Ayehu can run workflows based on pre-determined
policy-based rules, defined for particular types of incidents.
 Ayehu updates the incident while running to close
 it successfully or, to cancel its treatment and
return it to system administrator management

Ayehu doesn’t just have the ability to respond
 to CA Spectrum alerts, it also has the ability
 to create ‘events’ in CA Spectrum in response
 to a glitch discovered during routine IT processing

The Ayehu integration pack for CA Spectrum
 is the perfect complementary solution for CA Spectrum,
 providing visibility and control over alerts, shortened
 response time to incident resolution, and quality
documentation 24/7 without any human intervention

 

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