Leverage your IBM Watson Assistant through seamlessly connecting it with Ayehu NG to provide an accessible, intuitive and dynamic way for your end users to complete critical tasks.
Inputs into Ayehu NG – via email, SMS, chat bots, external systems, etc. – can be parsed and sent to Watson Assistant to be compared against your existing entities and intents. Once a match is found, the entity/intent is returned and used to continue a pre-defined workflow and resolve the incident.
To evolve existing intents, Ayehu NG can be used to further teach Watson Assistant new utterances and enrich its dictionary. New utterances will be matched to the desired intent, updating the language model and enabling learning.