Instead of doing manual data entries and repetitive procedures in JIRA, you can create closed-loop process workflows that accelerate your work in JIRA.
With this seamless integration, instead of performing manual, repetitive help desk duties, JIRA users can now create closed-loop process workflows that accelerate, enhance and extend the capabilities of the popular help desk tool.
Whether it’s being leveraged in the development department, testing department or in managing tickets within the Help Desk group, the most common challenge JIRA Service Desk customers face is inadequate or complete lack of automation. This can have a significant negative impact on productivity and efficiency levels, both within the IT department as well as at the end-user level.
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Ayehu is the IT Automation and Orchestration platform built for the Digital Era. Powered by machine learning algorithms, it acts as a force multiplier for IT operations, security operations, managed service providers (MSPs) and managed security service providers (MSSPs). Customers can significantly save time on manual and repetitive tasks, respond to incidents with pinpoint accuracy, accelerate mean time to resolution, and maintain greater control over IT infrastructure.