Microsoft SCOM Integration

Ayehu integrates with Microsoft SCOM to provide a closed loop of IT management and IT Process Automation!

About the integration

  • Ayehu’s automated workflows can be triggered by alerts received from the Operations Manager and, upon successful process execution, events are sent back from Ayehu to the Operations Manager to close the loop and update the status.
  • For example: You can schedule a daily IT task such as disk space cleanup and file operation, or you can automatically remediate problems such as automated service restart, password reset, deleting temp files, etc…

[Solution Brief]
Ayehu NG

  • With the Ayehu SCOM integration, you can:
  • Reduce resolution time of incidents, problems and changes
  • Free up time by automating repetitive maintenance IT tasks
  • Empower frontline operators to resolve more incidents more quickly and remotely

Sample Use Cases

Operations Manager detects an IIS service failure and generates an alert
The alert is detected by the Ayehu connector, which triggers a predefined Service Restart workflow

The workflow uses bi-directional communication to notify an Administrator via text message
about the IIS failure, and waits for  an acknowledgement to restart the service

Upon receiving confirmation, the Ayehu workflow executes the IIS Service Restart remotely, sends a text message to the Administrator, and then an alert to Operations Manager to close the incident

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