Microsoft SCOM Integration

Ayehu integrates with Microsoft SCOM to provide a closed loop of IT management and IT Process Automation!

About the integration

  • Ayehu’s automated workflows can be triggered by alerts received from the Operations Manager and, upon successful process execution, events are sent back from Ayehu to the Operations Manager to close the loop and update the status.
  • For example: You can schedule a daily IT task such as disk space cleanup and file operation, or you can automatically remediate problems such as automated service restart, password reset, deleting temp files, etc…
  • With the Ayehu SCOM integration, you can:
  • Reduce resolution time of incidents, problems and changes
  • Free up time by automating repetitive maintenance IT tasks
  • Empower frontline operators to resolve more incidents more quickly and remotely

Sample Use Cases

Operations Manager detects an IIS
service failure and generates an alert

 

The alert is detected by the Ayehu
 connector, which triggers a predefined
Service Restart workflow

 

The workflow uses bi-directional communication to
notify an Administrator via text message
about the IIS failure, and waits for an
acknowledgement to restart the service

 

Upon receiving confirmation, the Ayehu workflow executes
the IIS Service Restart remotely,
 sends a text message to the Administrator,
and then an alert to Operations Manager to close the incident

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