MIR3 TelAlert Connector

The Ayehu IT Process Automation connector for TelAlert seamlessly integrates TelAlert’s 2-way notification technology into the Ayehu platform!

About the connector

  • The Ayehu IT Process Automation connector for TelAlert seamlessly integrates TelAlert’s 2-way notification technology into the Ayehu platform. The combination of IT process automation and two-way communication greatly improves response time and time to problem resolution. TelAlert automates the process of identifying and contacting the appropriate resources, responses through TelAlert can trigger Ayehu automation workflows.

[Solution Brief]
Ayehu NG

MIR3 TelAlert

  • Leveraged TelAlert CLI and Notification component
  • Ayehu initiates alerts via TelAlert CLI
  • Ayehu receives TelAlert replies by assigning a notification for forwarding response to Ayehu via Ayehu CMD
  • Ayehu supports any TelAlert CLI keyword/argument available
  • For each initiated alert, Ayehu will have access to any alert details provided in replies:
  • Responding User
  • Reply text
  • Destination
  • How to connect Ayehu and MIR3 TelAlert
  • MIR3 TelAlert → Ayehu
  • All MIR3 TelAlert replies requiring action within Ayehu are forwarded by leveraging a TelAlert Notification command, where a TelAlert administrator defines the Ayehu CMD utility.
  • Pre-req:
  • Install Ayehu CMD on TelAlert Servers
  • Create TelAlert Notification
  • Ayehu → MIR3 TelAlert
  • Ayehu provides access to any TelAlert CLI command through a standard command execution activity
  • Pre-req:
  • Install TelAlert CLI on Ayehu Servers
  • Update TelAlert hosts file with Ayehu Server addresses

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