With so many employees now getting the green light to work from home, the demand for VPN is going up substantially. Subsequently, VPN access issues for both employees and contractors are also on the rise. These include resetting, opening, or closing VPN tunnels, issuing VPN certificate updates or new tokens and more. This places a tremendous burden on IT personnel, many of whom are already overworked and lacking appropriate staff and/or resources. By automating this workflow, remote workers can be up and running quickly without adding to the IT team’s already overloaded schedule.