Sap User Management
REDUCE THE TIME YOUR SERVICE DESK TEAM WASTES EACH DAY MANAGING REPETITIVE TASKS SUCH AS PASSWORD RESETS, ACTIVATING AND DEACTIVATING USERS AND SETTING ROLES
About the integration
- User management for a large SAP deployment can be a time consuming task. In some workplaces, just one task - password reset - takes up almost 40% of IT support personnel's working day. The procedure for each call includes phone authentication, execution of reset, confirmation, and documenting the call closure.
- Ayehu’s Integration with SAP enables automation of user management tasks. Pre-packaged workflows automate the entire process out-of-the-box. For example: When a helpdesk user opens a ticket for an SAP password reset, the workflow in Ayehu can automatically execute and reset the password for the account, sending it back to the end-user. Optionally, you can choose to have your end-users receive a confirmation via SMS. Similar workflows can be deployed to create a new user, activate it (or deactivate it), assign it a new role or remove that role later.
- The results of this solution are reduced support calls and reduced end-user downtime.Admins can view and control user actions, leaving more time to focus on higher value tasks.
Sample Use Cases
Create New Users
(from a file or event -driven)
Activate user
(from a file or event -driven)
Deactivate user
(from a file or event -driven)
Reset User passwords
Update user
Assign role
Remove role
Schedule your personalized demo
Trusted by Over 220 Businesses
