ServiceNow Integration

“With the integration between the Ayehu and ServiceNow, I can control every aspect of my ITSM world” ITSM manager, a Pharma customer.

About the integration

[Solution Brief]
Ayehu integration with ServiceNow

[Solution Brief]
Angie - The Intelligent VSA for the Self Driving Service Desk

[Integration doc]​
Ayehu and ServiceNow

[Webinar] Automating Your Service Desk With ServiceNow and Slack in Less than an Hour

[Webinar] How to Create A Self-Driving Service Desk with ServiceNow and Ayehu Bots

Sample Use Cases

Automatically open, update, close tickets and query tables in ServiceNow​

Leverage two-way SMS and email for event notifications and escalations

Accelerate the reporting, escalation, and resolution of incidents

Eliminate manual work and human errors

Ensure fully documented end-to-end processes

Reduce the amount of “noise” at the service desk​

Enforce problem and change management procedures such as ticket status changes and the additions of CMDB entries
Easily tailor and customize integration with ServiceNow to your needs

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