By combining Ayehu’s IT Process Automation capabilities to deliver actionable information and workflows with Splunk, you will be able to accelerate incident and problem resolution time or create actions for real-time system file changes.
For Level 1 and NOC team members, quickly capture and respond to alerts, view all important alerts in one place, take responsibility and automatically troubleshoot (triage), escalate the problem if needed, and execute tasks to resolve IT problems remotely — all while getting updates in real-time within a single dashboard.
For IT Service Management, Ayehu for Splunk can open tickets in ServiceNow, Remedy, HP Service Manager, and many other ticketing applications to keep your systems updated and audit-ready with all relevant information generated by Splunk.
Meet your governance and regulatory compliance requirements such as SOX, HIPAA, ITIL, etc. by using Ayehu for Splunk to schedule ITIL-based processes.