When it comes to digital transformation, certain distinct skillsets are needed – of which many are in short supply. The area of cybersecurity, for instance, is suffering a remarkable shortage of talent – a shortage that only continues to widen by the year. IT operations that focus on human capital and disparate tools and systems simply won’t be enough to keep up with the staggering pace of innovation.
Modern enterprises must be capable of adapting quickly to the ever-changing and increasingly complex environment while also remaining flexible. Furthermore, a growing number of IT technologies, applications, systems and processes must be adopted and routinely updated in order for organizations to remain competitive.
These demands pose a serious challenge to those enterprises that do not have adequate talent or expertise. For those IT teams that find themselves behind the eight ball, intelligent automation can be their ace in the hole.
The Shift from Human to Machine
In response to the lack of talented human resources, many organizations are already working to add technologies that can augment their existing human resources. In particular, intelligent automation and orchestration is becoming a significant focus. In fact, Gartner lists AI and machine learning strategy development/investment among “the top five CIO priorities.”
Making the shift from human to machine results in two distinct advantages. One, because intelligent automation is capable of performing massive amounts of error-free work, productivity skyrockets. Second, with the addition of intelligent automation, existing human workers can apply their advanced skills to more important business initiatives, such as growth and innovation. And thanks to machine learning and AI technologies, decision-makers can avail themselves of data-driven support.
A Match Made in IT Heaven
With intelligent automation, organizations facing the challenge of budgetary restraints can build highly functioning, agile IT operations without the need to hire additional staff. Existing personnel can be trained and reskilled to become versatilists — those who can hold multiple roles, most of which will be business, rather than technology, related.
Furthermore, with the help of intelligent automation, IT departments can operate at maximum efficiency, saving time and money in the process. In fact, this technology has the potential to position forward-thinking enterprises at the forefront of digital transformation, despite the growing talent shortage.