Intelligent process automation has become one of the most talked about areas of enterprise technology over the past several years. The virtual workforce, which was once just a lofty concept in the minds of forward-thinking professionals, has quickly become an integral component of modern business structure.
The capabilities driving intelligent process automation – namely AI and machine learning – have already begun delivering significant return on investment for organizations around the world that have taken a chance and chosen to rely on technology vs. outsourcing. Instead, those enterprises that want to remain a step ahead of the competition, operating efficiently and at maximum productivity, have found a way to complement and augment their human workforce with a virtual one.
On the flip side, employees that are intuitive enough to recognize the value that intelligent process automation brings to their lives and to the success of their organizations are thriving in this technological melting pot environment. They are freed up to focus their expertise and creativity on more complex and challenging projects while their robotic counterparts handle the day-to-day menial work and repetitive, manual tasks on their behalf. It truly is a win-win.
Widespread adoption of intelligent process automation is also bringing to fruition an entirely new class of jobs, just as countless experts predicted it would. Those roles that are being eliminated are making way for newer opportunities to re-skill and up-skill existing workers. After all, someone has to oversee the automation, not to mention identify additional entry points, plan for future deployments, etc. In other words, there’s plenty of room for robots and humans to work side by side one another in the enterprise of the future.
For organizations still on the fence, it’s important to realize that intelligent process automation is the fastest and easiest way to digitize, something that’s going to be inevitable for success in tomorrow’s competitive landscape. Furthermore, automation is no longer something that is simply governed by IT. Today, this technology is capable of assisting with everything from employee onboarding to compliance and cybersecurity. To be fully utilized, automation must be viewed not as software, but as a beneficial tool across the entire organization.
Just as the industrial revolution redefined the way businesses operated a hundred years ago, the digital revolution is currently upon us, offering a similar transformation. In many ways, this is a defining moment for business leaders and key decision makers. The way humans and technology interact is evolving yet again, facilitating far more than just quick wins, but sustainable and highly scalable success.
The secret lies in striking the right balance between the human and virtual workforce, with the goal of maximizing the use of technology while also focusing on the retraining and reallocation of human resources. Once that balance is achieved, the sky is the limit.
If you’d like to experience what intelligent process automation can do for your business, simply download your free 30-day trial today!