It’s no secret that IT Process Automation (ITPA) has begun to find its way into just about every industry – particularly that of IT operations. Yet, whether you embrace it or not, it’s important to remember that while automation is something that can most certainly improve operational efficiency, it’s not necessarily something that you can simply set and forget. There’s still a very human element to automation that must be considered, and it’s this human piece of the puzzle that will help businesses remain competitive in an increasingly tech-savvy world.
The ultimate goal of every IT professional is to produce real, measurable and efficient results for their organization. As technology shifts and evolves, IT department personnel is being expected to do more with fewer resources, all while taking into account cost. IT process automation provides the solution to these increasing demands by assisting in three key areas:
Repetitive, Manual Tasks
When someone is forced to perform the same simple, repetitive task over and over to achieve consistent results, there is little time to do much else. IT Automation relieves IT professionals from these redundancies, freeing them up to focus on improving their skillsets and managing those functions that require a higher level of human intervention.
Compliance and Security
Audits can become a tremendous waste of time and resources for IT personnel. So can managing data security. The right IT process automation tool, however, can provide an added level of protection to sensitive data and create easy to track documentation, making it a breeze to meet compliance requirements.
In the event of a system outage, every moment – and every action – counts. Even the most seasoned professional can make a costly error when dealing with the stress and pressure of managing critical incidents. Incorporating automation helps to reduce the risk of human error, improving the chances of a smooth and timely system recovery process.
Of course,IT process automation isn’t something that will magically solve every IT challenge. While these three key benefits are pretty much universal, it must begin with a well-developed automation strategy that is designed to address the unique needs of the organization. Furthermore, automation can be integrated with other programs, such as VMware and PowerShell, to further enhance their benefits.
The goal is to develop and implement an automation plan that will achieve cross-platform results and one which is scalable to grow and evolve with the changing needs of the business. This requires the expertise of IT professionals who are willing to view automation not as an adversary, but as a means to further their careers and make their organizations more successful. Only those who approach automation from this perspective will be able to remain competitive and relevant over time.