IT Process Automation Blog

Welcome to Ayehu blog! Your online source of knowledge and know-how for automation & orchestration. Stay tuned for latest news & reviews, best practices, whitepapers, ebooks, video tutorials and webinars.

How AI Can Reduce Service Desk Ticket Costs from $20 to $4 [Webinar Recap]

November 14, 2019/in Artificial Intelligence/Machine Learning, Chatbots, IT Process Automation, Virtual Support Agents, Webinar Recap /by Guy Nadivi

It’s the End of the IT Service Desk as We Know it (and We Feel Fine) If you’ve been paying attention the last few years, you know Digital Transformation is a concept that’s sweeping through many organizations, and fundamentally changing how they operate and deliver value to customers. There’s some very cool, but still somewhat […]

intelligent automation - work smarter not harder

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The future of work is here. Using intelligent automation to work SMARTER, not harder.

November 11, 2019/in Artificial Intelligence/Machine Learning, IT Process Automation /by Michal Itzhaki

Process automation is most often leveraged as a tool to replace the need for humans to perform routine, repetitive manual tasks. Beyond this, however, intelligent automation powered by machine learning capabilities can be leveraged to continuously optimize work and improve business outcomes. Imagine what your organization could do if all the simple but necessary daily […]

Ayehu’s New Advanced Features in NG v1.5 [Webinar Recap]

November 6, 2019/in Artificial Intelligence/Machine Learning, IT Process Automation, News & Events, Webinar Recap /by Guy Nadivi

In response to growing user requests to add more flexibility to the Ayehu NG automation platform, Ayehu has released NG v1.5. This release will significantly expand the scope of what you can automate in your environment, all from a single pane of glass, and we think that makes it a real game changer in the […]

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How Automation Levels Up AIOps

November 4, 2019/in Artificial Intelligence/Machine Learning, IT Process Automation /by Michal Itzhaki

In today’s increasingly complex digital environment, the ability to pinpoint, resolve and mitigate potential IT problems has never been more critical. And with a hybrid blend of public and private cloud, on-premises and virtual servers, a growing variety of mobile devices and a skyrocketing volume of network and application traffic, it’s also never been more […]

scripting vs workflows for IT automation

Workflows vs. Scripts for IT Automation

October 30, 2019/in Uncategorized /by Michal Itzhaki

IT teams are consistently being bogged down with the increasing demands to maximize uptime, optimize service levels and minimize expenditure. Juggling multiple disparate systems while managing complex scripts only adds to the back-breaking pressure. Furthermore, with each system prone to its own vulnerabilities, others being program-specific and some scripts completely devoid of oversight, pinpointing problems […]

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It’s the End of the IT Service Desk as We Know it (and We Feel Fine)

October 29, 2019/in Artificial Intelligence/Machine Learning, Chatbots, IT Process Automation, News & Events, Virtual Support Agents /by Gabby Nizri

San Jose, CA and Campbell, CA — October 29, 2019 — Ayehu, a leader in intelligent automation, and Rulai today announced a partnership to deliver a self-driving IT issue resolution offering powered by AI. The Rulai integration goes beyond the limitations of traditional chatbot communication capabilities to deliver virtual service agents (VSAs) that complete IT […]

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Harnessing the Cognitive Capabilities of Intelligent Automation

October 25, 2019/in Artificial Intelligence/Machine Learning, IT Process Automation, Virtual Support Agents /by Michal Itzhaki

In order for business leaders (and ultimately their teams) to meet the growing demands of maximum operational efficiency, organizations across the globe and in just about every industry have been turning to automation for decades. We have reached a time, however, in which basic automation is no longer sufficient. In response to this, enterprises are […]

About the Author

Gabby Nizri, Co-Founder, CEO of Ayehu With nearly 20 years’ experience in technology innovation, Gabby is the driving force behind Ayehu. His multidisciplinary background in product engineering, sales and professional services brings together key elements necessary to deliver the company’s IT process automation solution that has proven to be a force multiplier for businesses facing operational IT and cyber security challenges. Since co-founding the company, Gabby has advanced his thought leadership in IT automation and been dedicated to setting the company on a path to strong growth and validation. The Ayehu platform continues to earn accolades from customers, partners and industry experts including Gartner, Red Herring and Deloitte. Prior to founding Ayehu, Gabby held various operational and management positions at successful Israeli technology enterprises including Infogate Online Ltd, Webmaster and Walla Communications Ltd.