IT Process Automation Blog

The Human Element of AI Implementation

November 16, 2018/in Artificial Intelligence/Machine Learning, Best Practices, IT Process Automation /by Gabby Nizri

The benefits of artificial intelligence for business are widely acknowledged and understood. So, why are so many organizations still holding back when it comes to adoption? While it may seem logical to blame technical issues for the holdup, in reality what’s standing in the way is far more likely to be human in nature, whether […]

Are you budgeting for intelligent automation? Here’s why you should be.

November 15, 2018/in Artificial Intelligence/Machine Learning, IT Process Automation /by Guy Nadivi

If you’re under the impression that IT processes are not all that important to your business, perhaps it’s better to look at it from another angle. How much do you believe downtime can and will cost your company? Last check put that number at around $9,000 per minute. That’s right. Per minute. So, yes, ensuring […]

The 5 Step Strategy for Optimizing HR with Intelligent Automation

November 13, 2018/in Artificial Intelligence/Machine Learning, Best Practices, IT Process Automation /by Gabby Nizri

Artificial intelligence has made our lives infinitely easier. Smart home devices can turn lights on and off and adjust the thermostat without us having to get off the couch. Cars automatically hit the brakes to avoid crashes and are capable of parking themselves. But intelligent automation isn’t just something that can benefit our personal lives. […]

5 Hidden Costs of Outsourcing IT Services

November 9, 2018/in IT Process Automation /by Gabby Nizri

Many organizational decision-makers choose to outsource because they see it as an easy way to cut costs. What they fail to realize, however, is that it’s rarely ever that straightforward. And since there’s little motivation for service providers to be transparent about these financial risks, business leaders must be diligent about identifying and accounting for […]

How IT Service Management Can Be Transformed With Intelligent Chatbots

November 6, 2018/in Artificial Intelligence/Machine Learning, Chatbots, IT Process Automation /by Gabby Nizri

In today’s digital landscape, organizations are facing increasing demands to do more with less, keeping expenditure at a minimum and efficient output at a maximum. In response, more and more enterprises are turning to artificial intelligence to bridge the gap. In fact, a recent report by Oracle revealed that 80% of brands either already use […]

Have you fallen for these 3 common AI misconceptions?

November 2, 2018/in Artificial Intelligence/Machine Learning, IT Process Automation /by Roy Eyal

Artificial intelligence has been around for decades, though it just recently became a hot topic in the business world. During this time, many individuals have confused AI with automation, sometimes going as far as using the two terms interchangeably. The reality is, while the general concept may be similar, the two are distinctly different. Furthermore, […]

Episode #4: How to Manage the Increasingly Complicated Nature of IT Operations – Red Hat’s Alessandro Perilli

October 31, 2018/in IT Process Automation, Podcast /by Gabby Nizri

In this episode, Alessandro Perilli, General Manager, Management Strategy at Red Hat shares intriguing insights about how senior IT executives best deal with the increasingly complicated nature of managing IT operations.