IT Process Automation Blog

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4 Tech Trends to Watch for in 2020

September 16, 2019/in Artificial Intelligence/Machine Learning, IT Process Automation /by Gabby Nizri

Technology has been evolving since the dawn of time. As we prepare to enter another new decade, we can expect to see even more accelerated change on the tech front. With so much happening so remarkably quickly, it can be difficult to know which trends to track. To narrow things down, we’ve rounded up the […]

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How is AIOps Really Used in IT?

September 11, 2019/in Artificial Intelligence/Machine Learning, IT Process Automation /by peter lee

Digital transformation has simultaneously simplified and added a layer of complexity to the modern world of IT operations. Managing multiple environments across a number of locations invoked the need to introduce several disparate tools and platforms, leaving IT siloed and, oftentimes, overwhelmed. This has perpetuated the need for artificial intelligence for IT operations, or AIOps […]

Bridging the NOC and SOC for an Integrated IT Powerhouse

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Bridging the NOC and SOC for an Integrated IT Powerhouse

September 10, 2019/in Artificial Intelligence/Machine Learning, IT Process Automation, Network Operation Center, Security Incident Response Automation /by Guy Nadivi

The similarities between the role of the Network Operation Center (NOC) and Security Operation Center (SOC) often lead to the mistaken idea that one can easily handle the other’s duties. Furthermore, once a company’s security information and event management system is in place, it can seem pointless to spend money on a SOC. So why […]

solving what if with intelligent automation

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Solving your “what if” scenarios with intelligent automation

September 6, 2019/in Artificial Intelligence/Machine Learning, IT Process Automation /by Michal Itzhaki

When it comes to convincing businesses that intelligent automation is the way of the future, the biggest objection to overcome is the age-old question, “what if….” Many IT professionals and other key decision makers within an organization carry the fear that automated tasks which are put in place to solve a problem may actually end […]

5 Steps to transform organization with AI

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Transform Your Organization with AI in 5 Steps

September 4, 2019/in Artificial Intelligence/Machine Learning, Digital Transformation, IT Process Automation /by Gabby Nizri

According to IDG’s 2018 State of the CIO report, 73% of IT executives struggle with striking a balance between the need to innovate and the demand to achieve operational excellence. One of the main reasons for this is the fact that IT frequently gets bogged down with a growing list of tools and competing priorities, […]

How to Leverage Intelligent Automation to Better Manage Alert Storms [Webinar Recap]

August 30, 2019/in Artificial Intelligence/Machine Learning, Digital Transformation, IT Process Automation, Webinar Recap /by Guy Nadivi

Author: Guy Nadivi As most of you already know, there’s a digital transformation underway at many enterprise organizations, and it’s revolutionizing how they do business. That transformation though is also leading to increasingly more complex and sophisticated infrastructure environments. The more complicated these environments get, the more frequently performance monitoring alerts get generated. Sometimes these […]

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What is AI-Powered Decision Support?

August 27, 2019/in Artificial Intelligence/Machine Learning, IT Process Automation /by Gabby Nizri

Fifty years ago, businesses relied almost exclusively on human judgment for key decision-making. While some data existed, it was professionals and their intuitions, honed over years of experience, who were central to the process of determining good vs. bad and safe vs. risky. Not exactly the most ideal solution. From there, we moved to data-supported […]