Mitigating Damages with Automated Incident Response

Mitigate damages with automated incident response

2017 is coming to a close and if we’ve learned anything over the past 11 months, it’s that cyber-attackers are getting savvier and more relentless. Thankfully, we’ve also learned that having an automated incident response strategy could mean the difference between a mere blip on the radar and a potentially huge impact.

Here’s a recap of what the past year has taught us about cybersecurity.

Nobody is Immune

One of the most disturbing revelations from the growing cybersecurity events over the past year is the fact that not only did they impact tens of thousands of websites across the globe, but that many of those sites were among those people believe to be the most secure. For instance, a number of websites that were found to have been injected with the malicious script code, many were government sites as well as those ending in .edu. Prominent business sites were also among the targets of attacks. And, of course, we can’t forget small to mid-sized businesses that are also targets.

What this demonstrates is that nobody is 100% safe from a security threat. The key is having the right automated incident response plan in place to help identify threats as soon as they occur, before they have time to wreak havoc.

The Potential for Damages

While in some cases the attacks were rendered ineffective for one reason or another, that’s not to say that they’re not of significant concern. That’s because many attacks that occurred over the past year were launched as acts of reconnaissance in an attempt to learn more about users. The information gathered could very well be used in future attacks, which could include anything from SEO poisoning and the delivery of malware to compromised and unprotected users.

Automation = Mitigation

It’s important to point out that there is no way to totally prevent or completely avoid every potential attack that could occur. As criminals are becoming more sophisticated, their attempts are becoming equally complex. The best course of action is to develop and implement an automated incident response strategy that is comprehensive enough to help identify potential attacks immediately. Automation is critical to this process, as it allows round-the-clock surveillance and instant, automatic remediation.

By incorporating tools like IT process automation into your cybersecurity incident response plan, every single incident that could potentially be a threat is immediately identified and assessed behind the scenes (and without human intervention) to determine its validity and severity. The information gleaned from this evaluation is then used to determine the next steps in the process, whether it’s to execute a particular response automatically or to escalate the issue to be handled by the appropriate party.

Even though cyber-attacks cannot always be completely prevented, having a robust strategy in place allows for a more swift and effective response. This reduces the impact of an attack and subsequently allows for the mitigation of damages. For instance, instead of having to track back the cause of a system outage that has been allowed to perpetuate undetected for a long period of time (and a process that could take additional man hours, days, weeks or even months), automated incident response can quickly pinpoint the problem, helping you reduce downtime.

As we prepare to head into a new year, it’s important to ask yourself this question: does your security plan have what it takes to address the changing landscape of cybersecurity? Don’t become the next victim. Protect your business and your sensitive data by investing in automation. Take a test drive and experience it for yourself by clicking here.

eBook: 5 Reasons You Should Automate Cyber Security Incident Response

Looking for a quick return on your IT automation investment? Check these key areas.

Looking for a quick return on your IT automation project? Check these key areasWithout question, IT automation has made a significant and permanent impact on the tech world. This technology has essentially provided IT professionals with the ability finally accomplish what they’ve been challenged with for decades: maximizing performance while minimizing costs. Now, routine time-consuming tasks as well as complex workflows can be streamlined and handled almost exclusively without the need for human input. In short, automation has changed the face of IT for the better.

Still not convinced? Let’s take a closer look at 5 specific areas where IT automation can produce the greatest benefit and fastest return, both for your IT department and your enterprise as a whole.

IT Organization – The old way of doing business involved individual silos and separate departments. In today’s digital age, the most successful organizations are the ones that are able to harness technology to break down these barriers and bridge the gap between departments and functions, effectively promoting collaboration and fostering innovation. IT automation can provide the tools necessary to achieve this type of organization.

IT Infrastructure – In order for a business to function cohesively across all departments, there need to be streamlined and standardized procedures and technologies in place. This includes best practices, virtualization, cloud computing and more. When this type of environment is created, IT automation can then provide the opportunity for your tech team to leverage their expertise and improve skill levels for the maximum benefit of the department and the company in its entirety.

IT Support – Support that is enhanced with IT automation can ensure roll-out, implementation and adoption of best practices. It can also improve processes, such as migrations, ensure more effective enforcement of compliance requirements and ultimately boost service levels across the board.

IT Operations – With more pressure being placed on IT professionals to not only manage their specified workflows, but also possess an in-depth understanding of overarching business practices, these workers must find a way to become better-equipped to meet these demands. IT automation can help by allowing operations the optimal allocation of resources so that personnel can focus on furthering their education and expertise.

General Routine/Repetitive Tasks – Those every day, repetitive manual tasks that your IT department is buried under are inevitably costing your business money. Workflow and self-service automation options can alleviate this concern by taking the burden off the IT team. Not only can this vastly improve efficiency and productivity, but it can also cut costs in the long run.

With demands on IT professionals increasing at a rapid rate, the need for enhanced technological solutions has never been greater. IT automation can help your organization meet these evolving needs so you can remain competitive and achieve ongoing success, both now and well into the future.

Curious to find out how your company could benefit from IT automation? Check out the top 10 automated processes below and get started with a free product demo today.

eBook: 10 time consuming tasks you should automate

Thinking of automating? Start with these 5 things.

Thinking of automating? Start with these 5 things.IT process automation is certainly nothing new. In fact, organizations of every shape, size and industry have been leveraging this powerful and cost-effective tool to boost productivity and service levels and to create leaner, more efficient operations. The one issue that many who are new to the automation realm tend to struggle with, however, is determining where to begin. If you’re in the process of adopting ITPA for your company, here are five high-value tasks you might want to focus on first.

Password Resets – They are a necessary evil, otherwise your entire operations could come crashing to a screeching halt. But password resets are also a huge drain on time and valuable resources which could, again, be focused on more important issues. This is why password resets are one of the first tasks most organizations that are new to automation choose as their starting point. You’ll probably be amazed at how much of an impact something so simple can make.

System Monitoring and Diagnostics – How much time does your help desk personnel spend monitoring systems and working to diagnose the cause of issues that crop up on a regular basis? Now, imagine if most or all of that effort could be shifted over to IT process automation. Not only would the work be done faster and without the risk of error, but it will also free up skilled employees to focus on more business-critical tasks.

Incident Management – When it comes to handling incidents, the more proactive your IT group is, the better. But they’re human, which means they can’t be in all places at all times, leaving plenty of room for costly problems to take root. By automating the incident management process, issues can be identified and addressed automatically, before they have the opportunity to cause major damage. Imagine the time and money you’ll save by not having to put out fires after the fact.

Free Up Disk Space – Low disk space is something most busy IT professionals dread. In fact the entire process of monitoring and making room for more space is horribly cumbersome, yet completely necessary. IT process automation, however, provides the ability to monitor multiple servers, automatically deleting files when necessary as well as archive, copy and move files to other locations as needed. Again, this is a huge savings of time and money for your organization.

Active Directory Management – The larger the business, the greater the impact employee turnover can have on the IT department. Waiting for the help desk to set up a new employee within the company’s internal systems can also significantly impact productivity on both sides, as can having to remove access as needed. Shifting these tasks and workflows over to IT process automation, on the other hand, speeds up the process and makes everyone’s lives easier.

While automation is certainly not a new concept, many organizations are still just beginning to dip their toe into the waters. As such, getting started can seem downright overwhelming. For situations such as this, we recommend starting with the five things listed above. They may not be the simplest, neatest or prettiest of tasks, but given their overall impact on staffing and productivity levels, doing so will provide the most significant, measurable results.

Ready to get your own feet wet with IT process automation but still unsure where to begin? Download your free copy of the 10 most commonly automated processes below and then request a product demo to see ITPA in action.

 

eBook: 10 time consuming tasks you should automate

Could Your Business Survive a System Outage?

We hear about them all the time. Most of us have probably experienced them personally. We’re talking about system outages, and the downtime that typically follows. But do we really understand what these incidents mean and, more importantly, how without the right incident response plan they can ultimately impact an organization’s bottom line? The answers may surprise you, and not in a good way. Let’s take a look.

Causes of System Outages

Outages can be categorized into two areas: planned and unplanned. It’s the latter of the two that has the biggest impact on businesses. But what causes these types of situations? What triggers a system, database, hardware or software down time? According to the IT Process Institute’s Visible Ops Handbook, some 80% of unplanned outages are caused by people and poorly planned/executed processes. Furthermore, the Enterprise Management Association reports that 60% of failures come as a result of manual configuration errors.

What’s the common denominator here? The answer is simple. Humans. The truth is, even the most highly skilled and well-trained IT professional has the potential to make a mistake, and even the tiniest of errors can result in critical systems going down. They’re also not at all uncommon. In fact, recent studies indicate that the average organization experiences about 4 outages per year. Approximately half of all organizations surveyed also indicated that they’d experienced at least one complete network outage each year.

Impact of System Outages

The ultimate impact an outage will have on the IT department and, in most cases, an organization as a whole typically depends on the type of outage as well as how long the subsequent downtime lasted. Generally speaking, the average length of an unplanned outage is a little over an hour.

Depending on what systems went down, this could mean loss of productivity for one department or the entire company. It could also extend to external sources, such as a network outages that impact customer interactions with an organization. For example, if Amazon.com went down, not only would internal operations suffer, but the loss of revenue from potential online sales would be massive.

Costs of System Outages

So, what does this mean in terms of dollars and cents? Well, a significant outage can cost an organization on average $12,250 per minute. Yes, you read that right. Annual losses top out somewhere around $3.9 million per organization. Another thing to consider is the fact that system outages can also result in a costly loss of critical data, the exact impact of which can only be measured on an individual basis, depending on what information was lost. In significant incidents, a company may find it impossible to ever recover from something like this.

This is why it is absolutely critical that businesses take the appropriate measures to avoid potential outages and, at the very least, have a plan in place to limit the amount of downtime as much as possible. Experts agree that the best strategy is to design and implement a strategy that leverages all of the available technology, particularly IT automation, which takes most of the human element out of the process and ensures a more timely and accurate response to potential incidents.

In fact, with the right platform and strategy in place, downtime can be reduced by up to 90%. One only needs to look at the potential costs of extended periods of downtime to recognize how impactful such a reduction can be.

The truth is, despite our best efforts, IT systems inevitably fail from time to time, whether it’s due to a simple misconfiguration or a process that wasn’t executed properly. The key is to take the appropriate steps ahead of time so that if and when a critical incident occurs, the results will be as low-impact as possible.

To learn more about how automated incident management can help your business recover from a system outage, check out the free eBook below. Or, better yet – click here to experience the power of IT automation for yourself.

How to Get Critical Systems Back Online in Minutes
 

Two Key Ways Intelligent Automation is Changing the Face of Cybersecurity

Two Key Ways Intelligent Automation is Changing the Face of CybersecurityArtificial intelligence and machine learning technologies are being integrated into many aspects of our everyday lives. If you use Siri or Amazon Echo, you’ve already been touched by AI to some degree. One area where this so-called “smart” technology has become particularly valuable is in the realm of cybersecurity. But despite the buzz, it’s important to understand the real capabilities of intelligent automation in security.

Better Detection

Many are surprised to learn that artificial intelligence in cybersecurity isn’t a new concept. In fact, machine learning has been used to detect unwanted traffic for many years, including in such common tools as spam filters. So why all the hype today? Because that technology has continued to evolve and improve. Where it really shines today, specifically in terms of network security, is in its ability to pinpoint attacks that are outside the norm.

In other words, intelligent automation can detect a pattern or anomaly and recognize that something is suspicious entirely on its own. Not only is this incredibly effective, but it’s something human agents simply cannot do. That’s where an AI powered cybersecurity platform becomes what we like to call a force multiplier.

Volume Control

Another way intelligent automation is revolutionizing the way organizations handle their cybersecurity is in the sheer volume of threats. With the relentless onslaught of increasingly sophisticated attacks operating around the clock, even the most competent and diligent security team cannot keep up. AI technology, on the other hand, can handle an immense amount of data, continuously monitoring, instantly analyzing and immediately reacting to address potential incidents.

Again, like its intuitive ability to read patterns and detect anomalies, machine learning in cybersecurity can also become a force multiplier by augmenting human capability. This is particularly true in instances for which human decision making is still necessary. AI technology can monitor and assess enormous amounts of raw data looking for problems and pass them on to human analysts for closer examination. Furthermore, the interaction with humans allows the intelligent automation platform to continuously refine and improve its search algorithms (hence, the “learning” in machine learning).

When it boils down to it, the hype about AI and machine learning in security is turning out to be all that it’s cracked up to be. With the right platform, intelligent automation can bring your cybersecurity strategy to an entirely new level, providing enhanced protection and keeping your organization a few steps ahead of potential attacks.

To see this innovative technology in action, simply click here and request a free product demo.

How to Get Critical Systems Back Online in Minutes

Using IT Process Automation to Streamline Employee Onboarding

Using IT Process Automation to Streamline Employee OnboardingWe frequently talk about process automation in the context of IT, and while it’s certainly highly effective for tech teams, the truth is, IT process automation can easily be applied across the entire enterprise. In fact, one area where organizations can save a ton of time, money and resources is in HR, or specifically for the workflow of employee onboarding. Let’s take a look at how automating these processes can add tremendous benefit to everyone involved.

Conventional Onboarding (Non-Automated)

Ask any HR representative (or manager for that matter) and they’ll be the first to tell you that onboarding a new employee is a huge hassle. In fact, it involves many different people and a lot of resources well beyond just HR. For just one new team member, the process typically involves the following steps when done manually:

  • Organize orientation
  • Scheduling welcome meeting and training for new employee
  • Print company documents, such as forms to be signed as part of the new hire process
  • Manually enter employee information into the computer system
  • Set up systems ID and access for new employee
  • Set up new hire in payroll system
  • Pair new hires with appropriate personnel for mentoring/hands-on training
  • Prepare electronic training modules for new employee
  • Monitor process to ensure that all required documentation is received and training is completed as required

Not only is this incredibly tedious for everyone involved, but when onboarding is handled manually, there is also room for significant errors. For instance, HR could potentially misplace employee forms and have to start all over again.

Manual keying errors can also result in missing or incorrect information on file, which can be a problem down the road. Lastly, the delays and bottlenecks caused by these manual workflows can result in a negative new employee experience, which can impact morale, productivity and retention.

Automated Employee Onboarding

Now, let’s take a look at how the new hire onboarding process changes when IT process automation is introduced:

  • Automation eliminates redundancy, improving efficiency and saving the company money.
  • HR staff is freed up to spend time working with the new hires rather than on the logistics of getting them set up.
  • With IT process automation, data about new hires can be gathered, organized and stored without the need for human intervention, saving time and eliminating errors.
  • All necessary steps can be integrated together, including cross-departmental functions required to bring a new employee onboard.
  • New hires enjoy a much more streamlined, efficient onboarding process, improving the experience.
  • Thanks to automated processes, new employees are able to be up and running faster, which means they’ll be able to begin working and contributing sooner.
  • The onboarding process becomes more uniform, ensuring that every new hire receives the same consistent experience.
  • New employees feel empowered right from the start, thanks to tools like self-service automation.

Let’s face it. No matter how advanced and tech-centric we become as a society, onboarding will always be a necessary process. Leveraging tools like IT process automation, however, can make this process faster, more efficient, more accurate and an overall more positive experience for everyone involved.

Want to see for yourself how IT process automation can help your organization get new team members onboard and productive right away? Take Ayehu for a test drive today by clicking here.

eBook: 10 time consuming tasks you should automate

Why Hire a Managed Service Provider When You Can Be Your Own MSP?

Why Hire an MSP When You Can Be Your OwnFor decades, businesses have been turning to Managed Service Providers (MSPs) to handle their day to day IT needs. This outsourcing was something that many smaller or mid-sized enterprises were forced to do, since housing IT internally wasn’t always an option. The good news is technological advances – in particular IT process automation – have now made it possible for these companies to actually manage IT operations in-house with the same efficiency and service levels as an MSP.

We’ve written several posts about how IT process automation can (and should) be leveraged by MSPs to save time and reduce costs. The reality is, this same concept can easily be applied to internal IT departments as well. For small to mid-sized businesses that previously relied on external MSPs to serve as their IT department, the reason was typically due to cost. It was simply more cost-effective to outsource the tech duties rather than to manage them in-house. But with the ability to accurately measure the value of internal IT, more and more small to medium sized businesses are recognizing the benefits of keeping things in-house.

The answer to the age-old question of how an internal IT group can match the efficiency of a managed service provider lies in the concept of automation. When you can begin to automate not only individual repetitive tasks, but entire workflows, suddenly the idea of running a busy IT operation doesn’t seem as overwhelming. You no longer face the need to hire more staff than you can afford, and those staff members that you do employee will have the ability to focus on critical things that require a human touch, such as analyzing and developing business strategies for future success.

Benefits of Using IT Process Automation to Keep IT In-House

While using an MSP is certainly not a bad option, there are a number of specific benefits that a business can realize by keeping IT in-house. These benefits include:

  • More Control – Outsourcing always requires giving up a certain amount of control. Keeping IT operations internal gives the business full control over all processes and procedures.
  • Flexibility – A quality IT process automation product provides flexibility and customization to each business’s unique pain points. That means that your internal IT can be designed specifically for the needs of your organization, unlike an MSP which can only adapt to a certain point.
  • Higher Level of Security – It goes without saying that internal versus outsourced departments always provide a more secure atmosphere. IT operations for industries that deal with more sensitive information, such as the financial sector, benefit greatly from keeping all transactions in-house.
  • Saves Time – Internal IT operations eliminate the need to contact and rely on a third party for any support requests, which can save time. The beauty of ITPA is that it is designed to make IT operations more efficient, so it is inherently a time saver. Couple this with the fact that ITPA lets computers do the heavy lifting, freeing up personnel to be available if and when an issue arises, and you’ve got a highly effective and efficient department with exceptional service levels.
  • Saves Money – Keeping IT internal saves money over time, since you will no longer need to incur the costs of outsourcing to an MSP.

Think your business is too small or lacks the resources to manage IT operations internally? Think outsourcing to an MSP is your only option? Think again. With technological advances, namely the rise of IT process automation, now organizations of any size have the ability to achieve the same operational efficiency with their in-house IT as they would with an MSP.

Learn more about how IT process automation can provide your organization with flexibility, control and savings of both time and money by requesting a free product demo today!


eBook: 10 time consuming tasks you should automate

What is Intelligent Process Automation (and Why Should You Care)?

What is Intelligent Process Automation (and Why Should You Care)?There’s been quite a bit of buzz lately surrounding the topic of intelligent process automation, with viewpoints ranging from ‘farfetched’ and ‘too good to be true’ to excitement that the future is essentially happening right before our eyes. But for many business leaders, the topic is completely off their radar, whether it’s due to lack of technical prowess or simply because they’re too busy to learn more. As such, we thought it might be helpful to summarize exactly what intelligent automation is and, more importantly, why it should be something every busy professional considers.

Intelligent Process Automation Defined

In simplest of terms, IPA is a set of innovative technologies that bring together robotic process automation (RPA) with machine learning. Like conventional automation tools, IPA is designed to assist human workers by taking over repetitive, routine and manual tasks. Where IPA differs from automation tools of the past, however, is in its capability to not only mimic human activities, but actually learn from them and improve over time, without the need for human intervention.

Thanks to cognitive technology and deep learning algorithms, automated rule-based workflows can be further enhanced with decision-making capabilities. As a result, forward-thinking organizations that have already adopted intelligent process automation technology are realizing greater efficiency levels, improved staff performance, less risk, better response times and ultimately more positive customer experiences.

IPA in Action

As an example of intelligent process automation in action, let’s consider a financial services firm in which a customer support agent must pull information from a dozen different systems in order to provide basic level, day to day service. With IPA employed, software robots can interpret text communications, make decisions that don’t require pre-programming, offer suggestions to clients and provide real-time tracking and visibility into the workflow between systems and human agents.

Business Value of Intelligent Process Automation

With IPA a significant portion of the manual work is instantly taken off the plate of customer support agents. This frees them up to focus their efforts and abilities toward more mission-critical business projects. Customers still receive the same high level of support and the organization benefits from an engaged team that is free to be creative and innovative in achieving business goals.

While the greatest benefits of IPA come as a result of complete, enterprise-wide implementation, business leaders can unlock ROI quickly even just by automating just one or two manual tasks that routinely bog down employees.

In addition to intuitive automation, IPA can also bring value in the way of improved decision-making capabilities. Through sophisticated machine learning algorithms, intelligent process automation platforms can deliver data-driven recommendations to key decision makers to help optimize workflows and improve performance. Business leaders can then apply this insight to future planning and forecasting for better results.

Getting Started with IPA

The best news of all is that with the right partner, implementing IPA doesn’t have to be a complex, highly technical project. Ayehu’s Next Generation intelligent process automation and orchestration platform features an easy to use workflow designer, enabling rapid adoption and time-to-value, with an extensive pre-built library of activities and end-to-end workflows. No coding or programming required.

Experience it for yourself. Click here to take Ayehu for a test drive today!

eBook: 10 time consuming tasks you should automate

5 Mistakes to Avoid When Implementing IT Process Automation

5 Misktakes to Avoid When Implementing IT Process AutomationLaunching an IT process automation project isn’t something that should be taken lightly. As with anything else in IT, in order for the process itself to go smoothly – from start to finish – you must plan carefully. More importantly, you must know what common mistakes are often made that can slow down or even completely derail the plan so that you can avoid making those same errors with your own project. Here are five of those common mistakes to be mindful of.

Choosing the wrong platform.

First and foremost, you cannot expect to complete a project in IT without the right tools and technology at your disposal. That being said, not all IT process automation platforms are created equal. Some are entirely too complex, difficult to use and lack critical intuitiveness. Others are simply too broad, encompassing too many tasks and workflows at once. What you need is an IT automation and orchestration platform that is easy to implement, simple to learn, can be integrated with existing systems and is inherently intuitive (ideally driven by AI capability). You should also look for a product that is scalable, allowing you to start out by automating one or two workflows and then work your way up.

Starting with the wrong processes.

When first rolling out IT process automation, the best tactic to take is to start small and then gradually work your way up. Many IT professionals make the mistake of beginning their automation project with a workflow that is extremely complex or which covers too wide of a scope. The basics of ITPA involve automating basic, manual repetitive daily tasks – at least in the beginning. Start with these, and once you’re comfortable with the platform you’re using, move on to more comprehensive processes.

Approaching solely from a technology standpoint.

It may seem like an oxymoron to list this as a mistake, but believe it or not, the best way to approach an automation project is not from a point of technology, but from a point of problem solving. You should first have a clear picture of what pain points you want IT process automation to address, and in what order, and then view the automation as a means to that end. When you do so, you focus on the more important end result and how to reach it, rather than getting caught up in the technology behind it.

Not looking at the big picture.

While it’s true that automation is highly effective in taking routine tasks of one small department and automating them to improve efficiency, what many fail to consider is that these tools can do so much more. In fact, the ultimate goal of ITPA is to become a bridge that connects all departments and ties together the entire infrastructure of an organization. Focusing on just one area can limit the virtually endless potential that IT process automation has to offer.

Failing to recognize and measure the value of automation.

As with anything else in business, measuring the success of your ITPA strategy and extracting its value is critical, yet it’s something that is overlooked far too often. In order to truly get the most out of your automation project, you must understand how to calculate your return on investment. This will help you uncover areas that could use some adjustments and identify which workflows and processes have been successfully automated. (Not sure how to do this? Don’t worry. We’ve already done the work for you in our free eBook.)

The key to success in any business project is planning ahead, and part of that planning involves recognizing the common mistakes made by others so that you can hopefully avoid doing the same. If you’re not careful, these five routine errors can slow down and even bring your ITPA process to a grinding halt. By choosing the right tool, starting small, focusing on the big picture and properly measuring your progress, you’ll be well on your way to successful ITPA implementation.

For more tips and tricks on launching a successful IT process automation project, download your free copy of the ITPA Survival Guide below or click here to request a free product demo today.

EBOOK: HOW TO MEASURE IT PROCESS AUTOMATION RETURN ON INVESTMENT (ROI)

Ayehu VP of Alliances and Partnerships Brian Boeggeman to Present at International Cloud Expo 2017

Ayehu to Present at Cloud ExpoSanta Clara, CA –- Oct. 25, 2017Ayehu, provider of the IT automation and orchestration platform built for the Digital Era, today announced that VP of Alliances and Partnerships, Brian Boeggeman will present at SYS-CON’s 21st  International Cloud Expo® 2017 on November 1, 2017 at the Santa Clara Convention Center in Santa Clara, CA. Boeggeman’s session will be part of the Enterprise Cloud and Digital Transformation track and is titled: “Intelligent Automation in the Digital Transformation Era.”

The presentation will address today’s key business imperatives for CIOs and CISOs and the journey to digital transformation. Mapping out the phases of intelligent automation, attendees will learn the impact of today’s challenges and opportunities. The session will explain the concept of the self-driving enterprise, and how when companies embody the key pillars of automation, they will accelerate business value and ensure future success in the digital landscape.

Produced by SYS-CON Events, Cloud Expo is a show where technology buyers and vendors meet to experience and discuss cloud computing and all that it entails. The three-day event (October 31, 2017 – November 2, 2017) offers a wide range of keynotes, technical sessions, and power panels on topics including cloud computing, artificial intelligence, machine learning, big data and analytics, digital transformation and much more.

Boeggeman’s Cloud Expo session will be held on November 1, 2017 from 3:40 p.m. – 4:15 p.m. PST. Additionally, at the event, Ayehu will demonstrate its intelligent automation and orchestration platform in its booth #316.