IT Process Automation Blog

5 Mistakes to Avoid with Self-Service Automation

July 18, 2019/in Artificial Intelligence/Machine Learning, Chatbots, IT Process Automation, Virtual Support Agents /by Michal Itzhaki

Self-service automation is becoming more of the norm rather than the exception. In fact, a recent survey by SDI found that 61% of businesses were focusing on some type of self-service initiative (up from 47% in 2015). And it’s not only for making your customers’ lives easier. Many organizations are realizing the benefits of providing […]

Understanding the Stages of Automation

July 16, 2019/in Artificial Intelligence/Machine Learning, IT Process Automation /by Gabby Nizri

Every organization reaches a point (or several points) at which auditing and updating applications and business systems becomes necessary. Whether your company is currently at that junction or it will be coming down the road, it’s imperative that you use this opportunity to explore the power of intelligent process automation. From streamlining repetitive tasks to […]

3 Ways Intelligent Automation is Outpacing Outsourcing

July 10, 2019/in Artificial Intelligence/Machine Learning, IT Process Automation /by Michal Itzhaki

The subject of IT outsourcing has long been one of staunch debate over the past few decades or so. It seemed that with the increasing use of cloud computing, having IT operations managed elsewhere would become the norm rather than the exception. Yet, there’s one thing that is now giving outsourcing a run for its […]

freepik.com

Still need a reason to automate your IT processes? Here are six.

July 5, 2019/in Artificial Intelligence/Machine Learning, IT Process Automation /by Gabby Nizri

These days more and more businesses are adopting intelligent automation to help streamline operations, improve efficiency, boost service levels, cut costs and more. And while the overall goals and objectives of each organization may differ, sometimes to a great degree, there are a number of universal reasons that key decision makers cite for why they […]

Your Top Artificial Intelligence Adoption Questions, Answered

freepik.com

Your Top Artificial Intelligence Adoption Questions, Answered

July 3, 2019/in Artificial Intelligence/Machine Learning, Best Practices, IT Process Automation /by peter lee

According to Gartner, the number of organizations implementing some type of artificial intelligence (i.e. machine learning, deep learning and automation) has grown by 270% over the past four years. One big reason for this boost is the fact that executives and decision makers are beginning to recognize the value that these innovative technologies present. That’s […]

need scalability, get intelligent automation

freepik.com

Need Scalability? Intelligent Automation is the Answer

June 26, 2019/in Artificial Intelligence/Machine Learning, IT Process Automation /by Michal Itzhaki

Imagine how much your company could accomplish if you had a veritable army of employees at your disposal. More importantly, what if these employees were perfectly happy waiting in the background for the next time you needed them? Believe it or not, that’s precisely what you’ll get with intelligent automation. Let’s take a look at […]

5 Things to Avoid for a Successful Intelligent Automation Rollout

freepik.com

5 Things to Avoid for a Successful Intelligent Automation Rollout

June 21, 2019/in Artificial Intelligence/Machine Learning, Best Practices, IT Process Automation /by Roy Eyal

For all the talk we do here at Ayehu about how to make intelligent automation work for your organization, one area we don’t usually cover is how and why these types of projects often fail. Sometimes even though the reason for adopting automation is on target, the outcome isn’t quite what one had hoped for. […]