IT Process Automation Blog

Welcome to Ayehu blog! Your online source of knowledge and know-how for automation & orchestration. Stay tuned for latest news & reviews, best practices, whitepapers, ebooks, video tutorials and webinars.

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The Virtual NOC Operator, Part II – Leveraging Zero-Level Support for Your Organization

May 11, 2020/in Artificial Intelligence/Machine Learning, IT Process Automation, Network Operation Center /by Ido Sarig

Last week, we shared the first of our three-part blog series covering the use of automation to augment and enhance the network operation center. Given the current situation, both from an economic as well as human wellness standpoint, businesses across the globe have been forced to adapt and evolve much faster than many may have […]

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The Virtual NOC Operator, Part I – Using Automation to Keep Your Network Fully Operational

May 6, 2020/in Artificial Intelligence/Machine Learning, IT Process Automation, Network Operation Center, Virtual Support Agents /by Ido Sarig

With the current world health crisis forcing more organizations to enable employees to work from home, and industry analysts forecasting a year or more until we return to “normal” (whatever that may actually look like), businesses across the globe are scrambling to minimize disruption as much as possible. This is impacting NOC staff as much […]

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4 Tips to Improve Adoption of Self-Service Automation

April 30, 2020/in Artificial Intelligence/Machine Learning, Chatbots, Digital Transformation, IT Process Automation, Virtual Support Agents /by peter lee

Many individuals (and even entire teams) mistakenly believe that self-service IT is something that threatens their livelihood. To the contrary, providing employees the control over their technology usage can make the job of IT much easier and more efficient. In other words, it’s a good thing, not something to fear and resist. So, how can […]

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Addressing the New Social Distancing Rules as Businesses Re-Open

April 28, 2020/in Artificial Intelligence/Machine Learning, IT Process Automation, Use Case, Virtual Support Agents /by Michal Itzhaki

Over the past several weeks, as organizations were forced to shut down due to concerns over the COVID-19 outbreak, some serious weaknesses have been exposed. First, many quickly discovered how drastically unprepared they were for disaster response. According to a recent survey conducted by AvidXchange, a shocking 40% of organizations polled did not have business […]

Pandemic-Proof Your Service Desk with Automation for MS-Teams

April 23, 2020/in Artificial Intelligence/Machine Learning, Chatbots, IT Process Automation, Use Case, Webinar Recap /by Guy Nadivi

I’m going to assume that just about everyone reading this blog post is affected by the global COVID-19 pandemic. As of April 7th, 2020, the New York Times reported that at least 316 million Americans — about 95% of the country — have been told to stay home for at least the next few weeks, […]

Preparing Your Business for the “New Normal”

April 21, 2020/in Artificial Intelligence/Machine Learning, Digital Transformation, IT Process Automation /by Gabby Nizri

So much has changed over the past few months, with the COVID-19 pandemic bringing the world to its collective knees. Businesses in just about every industry have felt the sudden and devastating effects of what such a global crisis can do, both from a human health as well as an economic standpoint. And with a […]

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3 Steps to Get Your Organization Intelligent-Automation-Ready

April 16, 2020/in Artificial Intelligence/Machine Learning, Best Practices, Digital Transformation, IT Process Automation /by Michal Itzhaki

Over the past several years, intelligent automation has begun to revolutionize the workplace, facilitating digital transformation and enabling forward-thinking organizations to position themselves on the right side of the future of work. Getting to this point, however, isn’t something that happens overnight. Without the right approach, companies could easily be missing out on the tremendous […]

About the Author

Gabby Nizri, Co-Founder, CEO of Ayehu With nearly 20 years’ experience in technology innovation, Gabby is the driving force behind Ayehu. His multidisciplinary background in product engineering, sales and professional services brings together key elements necessary to deliver the company’s IT process automation solution that has proven to be a force multiplier for businesses facing operational IT and cyber security challenges. Since co-founding the company, Gabby has advanced his thought leadership in IT automation and been dedicated to setting the company on a path to strong growth and validation. The Ayehu platform continues to earn accolades from customers, partners and industry experts including Gartner, Red Herring and Deloitte. Prior to founding Ayehu, Gabby held various operational and management positions at successful Israeli technology enterprises including Infogate Online Ltd, Webmaster and Walla Communications Ltd.

About Ayehu

Ayehu’s no-code Intelligent Automation and Orchestration platform is a force multiplier for IT Operations, helping Enterprises save 95% on time handling alert resolution, and achieve 35% cost reduction of labor-intensive routine tasks, while maintaining greater control over enterprise infrastructure – whether on-premise or in the cloud. Among our 220+ Enterprise customers, large MSPs such as Cognizant, Capgemini, Amdocs and LTI, are using Ayehu’s platform for its digital labor, increasing margins and operational efficiency by sending robots to work.