IT Process Automation Blog

Welcome to Ayehu blog! Your online source of knowledge and know-how for automation & orchestration. Stay tuned for latest news & reviews, best practices, whitepapers, ebooks, video tutorials and webinars.

Global Industries Being Crippled by the Coronavirus (and a Possible Solution)

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A Surprisingly Simple Solution to Avoid Being Crippled by Coronavirus

March 11, 2020/in Artificial Intelligence/Machine Learning, Best Practices, IT Process Automation, Virtual Support Agents /by Ido Sarig

Since its initial outbreak in China, the COVID-19 (a.k.a. coronavirus) has begun rapidly proliferating across the globe. Italy is on lockdown, Iran is teetering on the brink of crisis and the United States is bracing itself for a widespread and potentially devastating national outbreak. And this pandemic situation is spreading more than just sickness and […]

5 Ways Automation Can Help Your Organization Survive the Coronavirus

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5 Ways IT Automation Can Help Your Organization Survive the Coronavirus

March 5, 2020/in Artificial Intelligence/Machine Learning, Best Practices, IT Process Automation, Use Case /by Gabby Nizri

With the number of people infected with the coronavirus (COVID-19) nearing a hundred thousand worldwide and the death toll steadily rising, there’s no question that we’ve got a pandemic situation on our hands. In the face of fear and uncertainty, more and more organizations are curbing corporate travel and turning to remote work arrangements in […]

Join our Webinar – How Slackbots & Ayehu Add Automation to BMC Helix Remedyforce – Wednesday March 18, 2020

March 5, 2020/in News & Events /by Michal Itzhaki

Please join us on Wednesday March 18, 2020 as we demonstrate how simple it is to integrate Slack’s best-of-breed chatbot tool into BMC Helix Remedyforce, then turn that combination into a powerful force multiplier for your IT staff by incorporating Ayehu’s automation engine to provide end users an entirely new self-service support channel.

Automation Anywhere and Ayehu Collaborate to Provide an End-to-End Intelligent Automation Solution

March 3, 2020/in Artificial Intelligence/Machine Learning, IT Process Automation, News & Events /by Ido Sarig

San Jose, CA, March 3rd, 2020 – Ayehu, the leading provider of IT Process Automation today announced a collaboration with Automation Anywhere, a leading provider of robotic process automation (RPA), to provide enterprises with an intelligent, fully autonomous solution that handles common, repetitive tasks. By implementing end-to-end automation, it alleviates service employees to focus on […]

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How AI is Revolutionizing the IT Support Role

February 27, 2020/in Artificial Intelligence/Machine Learning, Chatbots, IT Process Automation, Virtual Support Agents /by peter lee

Over the past several decades, the role of IT support has evolved from basic plug-and-play transactions to handling much more complex tasks and workflows. Unfortunately, the pace of technological change and demand for faster, more accurate and more seamless service has also evolved – in many cases, beyond what human agents are capable of. Furthermore, […]

Slash MTTR with Intelligent Automation for AIOps

February 25, 2020/in Artificial Intelligence/Machine Learning, Chatbots, IT Process Automation, Webinar Recap /by Guy Nadivi

There seems to be confusion in the marketplace about the term “AIOps” as far as what it means exactly, but there’s much less confusion about what it can do – Improve IT’s customer satisfaction scores by reducing noise, lowering call volume to the service desk, and slashing MTTR. These are the types of benefits every […]

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How to Future-Proof Your Business with Intelligent Automation

February 20, 2020/in Artificial Intelligence/Machine Learning, Digital Transformation, IT Process Automation /by Gabby Nizri

Automation has become a staple in IT operations. Yet, despite its prevalence, many of the automated processes currently being used are antiquated. The fact is, IT infrastructures have evolved substantially over the past decade or so, and continue to do so at a rapid pace. In order to maintain a high degree of integrity, automated […]

About the Author

Gabby Nizri, Co-Founder, CEO of Ayehu With nearly 20 years’ experience in technology innovation, Gabby is the driving force behind Ayehu. His multidisciplinary background in product engineering, sales and professional services brings together key elements necessary to deliver the company’s IT process automation solution that has proven to be a force multiplier for businesses facing operational IT and cyber security challenges. Since co-founding the company, Gabby has advanced his thought leadership in IT automation and been dedicated to setting the company on a path to strong growth and validation. The Ayehu platform continues to earn accolades from customers, partners and industry experts including Gartner, Red Herring and Deloitte. Prior to founding Ayehu, Gabby held various operational and management positions at successful Israeli technology enterprises including Infogate Online Ltd, Webmaster and Walla Communications Ltd.

About Ayehu

Ayehu’s no-code Intelligent Automation and Orchestration platform is a force multiplier for IT Operations, helping Enterprises save 95% on time handling alert resolution, and achieve 35% cost reduction of labor-intensive routine tasks, while maintaining greater control over enterprise infrastructure – whether on-premise or in the cloud. Among our 220+ Enterprise customers, large MSPs such as Cognizant, Capgemini, Amdocs and LTI, are using Ayehu’s platform for its digital labor, increasing margins and operational efficiency by sending robots to work.