IT Process Automation Blog

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Intelligent Automation Radio

Episode #58: What works? A Senior Partner from Bain articulates the keys to automation success – Bain & Company’s Michael Heric

Michael shares with us why automation is increasingly sitting outside of IT’s jurisdiction; how Bain took a disappointing automation program that yielded only a few million dollars in savings to one generating savings of over a hundred million dollars a year; and why it’s unlikely there will ever be a single platform delivering all of an organization’s automation needs.

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